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Hotel Saratoga

4.5 star property
Luxury Havana hotel in Old Havana with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Saratoga

Outdoor pool
Sun deck
City view
Front of property
Front of property – evening/night

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Bar
  • Pool
  • Spa
  • 24/7 front desk
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room (Kids Friendly)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room (Kids Friendly)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Renovated in 2005
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Kids Friendly)

Junior Suite (Kids Friendly)

Junior Suite (Kids Friendly)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Renovated in 2005
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Prado)

Suite (Prado) | Living room

Suite (Prado)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Plasma TV
Renovated in 2005
  • 75 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite (Special-15 min SPA+bottle of rum/wine)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Special-15 min SPA+bottle of rum/wine)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Patio

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, Patio

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Paseo del Prado 603, Esquina Dragones, Havana, 10200

What's nearby

  • National Capitol Building - 2 min walk - 0.2 km
  • Central Park - 4 min walk - 0.4 km
  • Hotel Inglaterra - 6 min walk - 0.5 km
  • Plaza Vieja - 12 min walk - 1.1 km
  • Hotel Nacional de Cuba - 5 min drive - 3.8 km

Restaurants

  • ‪Grand Cafe el Louvre - ‬1 min walk
  • ‪Anacaona Restaurant - ‬1 min walk
  • ‪Asturianito - ‬1 min walk
  • ‪Restaurant Mirador - ‬1 min walk
  • ‪Paladar L'Atelier - ‬1 min walk

About this property

Hotel Saratoga

Luxury hotel near Plaza Vieja
Take advantage of a free breakfast buffet, a poolside bar and a free manager's reception at Hotel Saratoga. Make sure that you enjoy breakfast, lunch, dinner and light fare at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool
  • A round-trip airport shuttle (surcharge), express check-in and babysitting (surcharge)
  • Concierge services, free newspapers and luggage storage
  • A front desk safe, a lift and a porter/bellboy
Room features
All 96 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and dressing gowns.
Extra amenities include:
  • Rainfall showers, separate baths/showers and free toiletries
  • Plasma TVs with satellite channels and DVD players
  • Daily housekeeping, desks and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Free manager's reception (select days)

Restaurants on site

  • Anacaona
  • Mirador Saratoga

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Pool access available from 9:00 AM to 6:00 PM

Property is also known as

Saratoga Hotel Havana
Saratoga Hotel
Saratoga Havana
Hotel Saratoga Havana
Hotel Saratoga Hotel
Hotel Saratoga Havana
Hotel Saratoga Hotel Havana

Frequently asked questions

Does Hotel Saratoga have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 6:00 PM.

Is Hotel Saratoga pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Saratoga?

This property doesn't offer parking.

What time is check-in at Hotel Saratoga?

Check-in start time: 4 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Saratoga?

Checkout is at noon. Late check-out is available for a fee.

Does Hotel Saratoga provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Saratoga located?

Located in Old Havana, this luxury hotel is within a 15-minute walk of Paseo de Marti and Plaza Vieja. Hotel Nacional de Cuba is 2 mi (3.2 km) away.

Hotel Saratoga Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 117 out of 223 reviews" "
Rating 8 - Good. 69 out of 223 reviews" "
Rating 6 - Okay. 25 out of 223 reviews" "
Rating 4 - Poor. 8 out of 223 reviews" "
Rating 2 - Terrible. 4 out of 223 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I was sexually harassed by a member of staff at this hotel! Do not go here! I was a young woman travelling alone. I paid the extortionate price for a room in this hotel as I thought it would help guarantee some degree of safety. I was very wrong. I called to book a massage only to be sent to a room (very very suspicious). I felt really cut off from the rest of the hotel. The man that was massaging me began to touch me sexually, removing my underwear. He would not stop when I asked again and again. Disgusting and terrible do not send your daughters here do not allow your female family members to book this hotel. For reference this was in 2018. I was staying in a suite.
Stayed 3 nights in Apr 2019

10/10 Excellent

svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in
Very nice helpful staff across the entire hotel services, clean, with a beautiful views
Stayed 3 nights in Mar 2020

10/10 Excellent

jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, old school style!
The staff we're wonderful. Helpful and friendly and went out of their way to ensure that our stay was as good as it could be.
View from the pool
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2020

4/10 Poor

Bucketlister59, Boston

Travelled with family
Liked: Cleanliness
Nice pool, great breakfast. Bathroom and tub nice and big. Front Door did not have consistent staffing, bar had no mint in a town famous for the mojito, welcome drink was non-alcoholic. 2 room phones didn’t work. WiFi required constant signing in again.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good. Staff very good. Maids did great job
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
A super stay but service is lacking
Great location, super comfortable room, quiet and a well stocked bathroom (and great water pressure and temp).Rooftop pool area was lovely (albeit the pool was excruciatingly cold). Service was indifferent at best (especially an underwhelming check in and check out).
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school charm with a perfect location, great food, clean rooms with views, and friendly service. It’s one of the coolest hotels I’ve ever stayed at.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean hotel. Beautiful rooptop pool and bar. The wifi did not work for much of the trip.
Stayed 3 nights in Feb 2020

10/10 Excellent

DIANA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great stay and location! Very central to all Old Habana. Staff was excellent, friendly and accommodating. Breakfast buffet was also very good. French press coffee was exemplary. Would recommend and would stay again!
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the friendly and helpful staff, the smaller size of the hotel, an understated elegance and maturity of the building and its decor, and the location was perfect in that it was out of the fray, with fabulous views. The pool on the roof, an oasis.
Stayed 5 nights in Feb 2020

10/10 Excellent

Sophie, New York

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place and would stay here again. Highly recommend it.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 4 nights in Feb 2020

8/10 Good

Eisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyable
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 4 nights in Jan 2020

8/10 Good

Will

Liked: Cleanliness, staff & service, amenities
Consistent in quality. Conveniently located to most of Old Havana. Will stay there again.
Stayed 1 night in Jan 2020

6/10 Okay

Kurkin

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended hotel
very good hotel, lovely staff, excellent location, beautiful building, wonderful city. Although the room rate seems expensive, it is worth it as the hotel is very good.
Stayed 6 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Emery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 1 night in Dec 2019

10/10 Excellent

Saori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay!
Amazing hotel! Have a classic taste but everything is convenient and well maintained. Location is great. Beautiful sunset view from The rooftop pool. Amenities were great as well, complimentary water, wifi was good too. Just the drainage of the shower booth wasn’t good. Everything else was awesome!
Stayed 2 nights in Jan 2020

4/10 Poor

Kate

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing Hotel Saratoga
The Saratoga is very tired. Water luke warm. We arrived at 4.30pm and room not ready. When we got into the room the smell of damp was just awful and could not be fixed. But position of hotel in the center of Havana is perfect. Bed was fine but with a waterproof undershoot which crackled. Poor service and one of the elevators not working. Definitely way over priced for $390.00 for what was a two star experience
Stayed 1 night in Dec 2019