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The Watermill Hotel, Sure Hotel Collection by Best Western

3.0 star property
Riverwalk hotel in Hemel Hempstead with free parking

Choose dates to view prices

Photo gallery for The Watermill Hotel, Sure Hotel Collection by Best Western

Exterior
Reception
Superior Room, 1 King Bed, Non Smoking
Property grounds
Garden

Reviews

6.6 out of 10

Popular amenities

  • Breakfast available
  • Housekeeping
  • Parking included
  • Laundry
  • Free WiFi
  • Business services
The current price is €64
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, View

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking, View

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Connecting rooms available
Flat-screen TV
Portable fan
Shower/bath combination
Hairdryer
Private bathroom
Electric kettle
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Portable fan
Rainfall showerhead
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Boxmoor Lodge

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
8.8 out of 10, Excellent, (677)
The price is €86
includes taxes & fees
2 Mar - 3 Mar
Boxmoor Lodge
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About the area

Map
London Road, Bourne End, Hemel Hempstead, England, HP1 2RJ

What's nearby

  • The Snow Centre - 5 min drive
  • Warner Bros. Studio Tour London - 8 min drive
  • The Grove - 10 min drive
  • Ashridge Estate - 15 min drive
  • ZSL Whipsnade Zoo - 29 min drive

Getting around

  • Hemel Hempstead Station - 3 min drive
  • Chesham Underground Station - 10 min drive
  • London (LTN-Luton) - 33 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪The Bell Inn - ‬6 min drive
  • ‪The Steam Coach - ‬4 min drive
  • ‪The Fishery Inn - ‬3 min drive
  • ‪The Mallard - ‬3 min drive

About this property

The Watermill Hotel, Sure Hotel Collection by Best Western

Hotel near Warner Bros. Studio Tour London
You can look forward to a terrace, a garden and dry cleaning/laundry services at The Watermill Hotel, Sure Hotel Collection by Best Western. Free in-room WiFi and a business centre are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and barbecues
  • Smoke-free property, 7 meeting rooms and wedding services
Room features
All 71 rooms include comforts such as laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Heating and portable fans
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with free toiletries and hairdryers
  • Wardrobes/cupboards, travel cots and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 12.95 for adults and GBP 6.95 for children

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Assistive listening devices
  • Thin carpet in room
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 12.95 for adults and from GBP 6.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Watermill
Best Western Watermill Hemel Hempstead
Best Western Watermill Hotel
Best Western Watermill Hotel Hemel Hempstead
Hotel Watermill
Watermill Best Western
Watermill Best Western Hotel
Watermill Hotel
Best Western Hemel Hempstead
Hemel Hempstead Best Western
Watermill Hotel Hemel Hempstead
Watermill Hemel Hempstead
The Watermill Hotel Sure Hotel Collection by Best Western
The Watermill Hotel, Sure Hotel Collection by Best Western Hotel

Frequently asked questions

Is The Watermill Hotel, Sure Hotel Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Watermill Hotel, Sure Hotel Collection by Best Western?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at The Watermill Hotel, Sure Hotel Collection by Best Western on 2 Mar 2025 start from €63.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Watermill Hotel, Sure Hotel Collection by Best Western?

Self-parking is free at this property.

What time is check-in at The Watermill Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Watermill Hotel, Sure Hotel Collection by Best Western?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is The Watermill Hotel, Sure Hotel Collection by Best Western located?

Situated on the riverwalk, this hotel is 1 mi (1.7 km) from Delta Force Paintball Hemel Hempstead and within 3 miles (5 km) of Boxmoor Golf Club and Rex Cinema. Gadebridge Park and The Snow Centre are also within 3 miles (5 km). Hemel Hempstead Station is 29 minutes by foot.

The Watermill Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

6.6
Rating 10 - Excellent. 41 out of 255 reviews
Rating 8 - Good. 82 out of 255 reviews
Rating 6 - Okay. 68 out of 255 reviews
Rating 4 - Poor. 36 out of 255 reviews
Rating 2 - Terrible. 28 out of 255 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

hazel

Liked: Cleanliness, staff & service
When I first went in, I found my twin room smelled very strongly, the air conditioning/ heating was really high and had unpleasant hot air that was also coming out of a crack in the wall. The bathroom was new and clean and of a good standard, and the room was better once the window could be opened and the hot air conditioning turned off. The single beds in the twin room were quite basic and hard (probably ok for back sleepers). Overall it was a satisfactory overnight stay and conveniently near the motorway.
Stayed 1 night in Feb 2025

10/10 Excellent

Eirlys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and respectful at all times. Excellent service Thank you.
Stayed 1 night in Jan 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very helpful and I had everything I needed. Great position a short walk from the canal. Beautiful area.
Stayed 1 night in Dec 2024

8/10 Good

Carole

Travelled with family
Liked: Cleanliness, staff & service
The Watermill is an average hotel that offers a good service.
Stayed 2 nights in Dec 2024

8/10 Good

Aidan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being a watermill it was very scenic, the staff were really friendly, clean and tidy throughout, the tea and coffee not nice but I put it down to the water, overall I have been back and will be again
Stayed 5 nights in Dec 2024

6/10 Okay

Toni

Travelled with partner
Liked: Staff & service
Has so much potential being on the river & with the waterwheel but sadly the hotel has seen better days. Our room was plenty big enough but very old furnishings & the counterpains on the bed were stained. Unfortunately the rooms at the front are subject to road noise.
Stayed 1 night in Nov 2024

4/10 Poor

Mark

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a good size, cold and had seen better days. Shower was cold/no food/bar yes theres a pub over thr road but its not exactly cheap. For over a £100.00 i exspected warm water and it to generally look like it was cared for.
Stayed 1 night in Nov 2024

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. No restraunt
Stayed 1 night in Oct 2024

4/10 Poor

Paul

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Bar and restaurant shut
Was not advised the the bar and restaurant were undergoing maintenance and were shut. Had to go look for dinner at alternative venue.
Stayed 1 night in Oct 2024

6/10 Okay

Steven

Business traveller
Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Pleasantly surprised 😮
Welcoming and helpful staff friendly with excellent service
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location from the workplace...rooms are okey....but not too soundproof...and they are clean.....check in was alright but there were little propblems upon check in (1x i was checked into someone elses room...2nd time they did not have the booking upon arrival) ...staff was helpful and friendly to solve it...good breakfast
Stayed 3 nights in Feb 2020

2/10 Terrible

A

Business traveller
Disliked: Staff & service
Won’t stay again
Room was freezing and took ages to warm up via the air conditioning Then no hot water in the morning for a shower Staff didn’t seem to care on check in or out
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like the fact the hotel and especislly the restaurant was very cold. No heating working.
Stayed 1 night in Jan 2020

10/10 Excellent

Kenneth, Orlando, Florida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surpasses expectations. Room was excellent. Gentlemen named Jude at the front desk was extremely nice.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Nov 2019

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night Stay
Clean room, great restaurant choice and good food. The only negative was it took a little time to get connected using the guest Wifi and breakfast was OK but as a whole very good.
Stayed 1 night in Nov 2019

8/10 Good

Thomas

Business traveller
Liked: Staff & service
Accommodation okay but could do with a better update, breakfast was okay selection but hot buffet was poor only thing correct temperature was the hashbrowns . When I mentioned the Tomato Sauce had run out the lady serving look at me to say what do you expect me to do!! there after there was no replacement. At £98 B&B will not say again
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable quite hotel
Stayed 1 night in Oct 2019

2/10 Terrible

Doug

Business traveller
Liked: Cleanliness
Disliked: Staff & service
What a shame, the new rooms are lovely but...
On arrival, there were no staff anywhere, one customer in the deserted bar, an empty dining room, no one. Eventually a member of staff appeared, with no apology. The room was tired but OK, however in the morning none of the lights int he room, including the bathroom worked, meaning a shave by the torch on my phone. Unlikely I will return.
Stayed 1 night in Oct 2019

6/10 Okay

Sarah

Stayed 1 night in Sep 2019

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Uncomfortably annoying 😡
The room was very dated, worn out carpet, hideous bathroom suit with mould around the sink , door handle hanging off, noisy heating, overpriced room, didn’t bother using any other facilities went elsewhere 😡
Stayed 2 nights in Sep 2019