Herock Holidays

The Reception replied that they only provide water bottles and coffee , tea bags...ect for the first day stay ..if you stay a bit longer you have to prepare by yourself. The room without Kettle except coffee machine. I got the experience even though you put confirmed by the machine that you need to clean daily and put the cleaning requirement sign at the door, they still didn't clean the room until we back at 5:15pm....and the reception said they would come to clean but we all there already...

It was lovely. Would easily stay again.

Overall the property was very comfortable and clean. My group enjoyed the stay. The staff were professional and helpful. I appreciated the small touches like the Belgian candies (“Cuberdon”) that were left for us in the room. The bathroom was very clean and the room had a nice and functional design. They store luggage for you which is very convenient but you put the luggage inside the room yourself which in my opinion is not very secure. Then they give you a bag check ticket. The hotel is small and has a small elevator. There was a coffee machine in the room and a few teas (but no kettle so I think you need to request that from the front desk). The area surrounding the hotel does not seem very safe especially at night. I never went back to the hotel particularly late but it just has an unsafe vibe unfortunately. It’s the area next to the train station (Brussels Midi station). Being that close to the station was very convenient however, for catching IC trains as well as the Eurostar)

A lovely property and great hosts. The breakfast was a perfect set up for the day. Highly recommended.

Overall our stay was fine but our room was very small and hard to navigate for two people.