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Mitsis Rinela

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for Mitsis Rinela

Terrace/patio
50-inch flat-screen TV with satellite channels, TV
View from room
Beach bar
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
The current price is €415
includes taxes & fees
15 Jun - 16 Jun

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Superior Double Room, Sea View, Beachfront

Superior Double Room, Sea View, Beachfront

Superior Double Room, Sea View, Beachfront

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Bathrobes
  • 20 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite Sea View

Junior Suite Sea View

Junior Suite Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Bathrobes
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Garden View

Free minibar, in-room safe, desk, soundproofing

Superior Double Room, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Bathrobes
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite Sharing Pool

Free minibar, in-room safe, desk, soundproofing

Junior Suite Sharing Pool

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Sea View

View from room

Superior Double Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Bathrobes
  • 20 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Suite Private Pool

Superior Suite Private Pool

Superior Suite Private Pool

Highlights

Balcony
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 48 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Family Two-Bedroom Suite Swim up sharing pool

50-inch flat-screen TV with satellite channels, TV

Family Two-Bedroom Suite Swim up sharing pool

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Bathrobes
  • 46 sq m
  • Sleeps 5
  • 2 Single Beds and 2 Single Sofa Beds OR 1 Double Bed and 3 Single Sofa Beds

View all photos for Superior Suite Sharing Pool

Free minibar, in-room safe, desk, soundproofing

Superior Suite Sharing Pool

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 48 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Superior Family Suite Sharing Pool

Superior Family Suite Sharing Pool

Superior Family Suite Sharing Pool

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Bathrobes
  • 27 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Superior Villa Private Pool

Superior Villa Private Pool

Superior Villa Private Pool

Highlights

Balcony
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 77 sq m
  • Sleeps 6
  • 4 Single Beds and 2 Single Sofa Beds OR 2 Double Beds and 2 Single Sofa Beds

View all photos for Family Suite Private Courtyard

Free minibar, in-room safe, desk, soundproofing

Family Suite Private Courtyard

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Bathrobes
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Superior double Sea View (Customized for mobility needs)

Free minibar, in-room safe, desk, soundproofing

Superior double Sea View (Customized for mobility needs)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Bathrobes
  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite Garden View

Free minibar, in-room safe, desk, soundproofing

Junior Suite Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Private Residence

Free minibar, in-room safe, desk, soundproofing

Private Residence

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
2 bedrooms
  • 76 sq m
  • Sea view
  • Sleeps 6
  • 2 Double Beds and 2 Single Sofa Beds

View all photos for Superior Bungalow Private Courtyard

Free toiletries, hair dryer, bathrobes, slippers

Superior Bungalow Private Courtyard

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Sea Front Sharing Pool

Free minibar, in-room safe, desk, soundproofing

Superior Double Sea Front Sharing Pool

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Bathrobes
  • 25 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite Sea Front Sharing Pool

Free minibar, in-room safe, desk, soundproofing

Suite Sea Front Sharing Pool

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 48 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Superior Double Swim up Sharing Pool

Free minibar, in-room safe, desk, soundproofing

Superior Double Swim up Sharing Pool

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

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About the area

Map
Palea EO Irakliou Agiou Nikolaou,, Heraclio, Hersonissos, Crete, 71500

What's nearby

  • Dinosauria Park - 2 min drive - 3.1 km
  • Cretaquarium - 3 min drive - 2.3 km
  • Watercity Waterpark - 3 min drive - 3.1 km
  • Gouves Beach - 4 min drive - 4.2 km
  • Heraklion Port - 13 min drive - 14.8 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 15 min drive

Restaurants

  • ‪Road Trip - ‬4 min drive
  • ‪Taverna Ambrosia - ‬14 min walk
  • ‪Ξερολιθιά & Ελιά - ‬5 min walk
  • ‪Senso - ‬16 min walk
  • ‪Yefsis Main Restaurant - ‬3 min drive

About this property

Mitsis Rinela

Luxury eco-certified hotel on the waterfront
Consider a stay at Mitsis Rinela and take advantage of a free breakfast buffet, a nightclub and 2 beach bars. This hotel is a great place to bask in the sun with a private beach, beachfront dining and sunloungers. Indulge in a massage, reflexology and a body treatment at Zeen Spa, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. The gym offers Pilates classes and yoga classes; other things to do include mountain biking, volleyball and rowing/canoeing. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 poolside bars and a corner/local shop.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Bike hire, 2 outdoor tennis courts and express check-out
  • Babysitting (surcharge), ATM/banking services and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 396 rooms offer comforts, such as 24-hour room service and air conditioning, as well as thoughtful touches, such as free stocked minibars and bathrobes.
More conveniences in all rooms include:
  • Free toiletries and hairdryers
  • 50-inch flat-screen TVs with satellite channels
  • Balconies, free infant beds and coffee/tea makers

All-inclusive details

All-inclusive room rates at Mitsis Rinela are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing

Land activities

Tennis

Lessons/classes/games

Aerobics
Pilates
Yoga

Entertainment

On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Greek, Italian, Polish, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beach BBQ Corner
  • Chinese Restaurant
  • Main Restaurant
  • Taverna Restaurant
  • Traditional Greek pies

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Mountain biking
  • Nightclub
  • Pilates classes
  • Playground
  • Rowing/canoeing
  • Scuba diving
  • Shopping
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 33 buildings
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 7 November and 27 March.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 1039Κ015A0018900

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Mitsis Beach
Mitsis Beach Resort
Mitsis Rinela
Mitsis Rinela Beach Chersonissos
Mitsis Rinela Resort
Rinela
Rinela Beach
Rinela Beach Mitsis
Rinela Beach Resort
Rinela Mitsis
Mitsis Rinela Beach Resort Gouves
Mitsis Rinela Beach Resort
Mitsis Rinela Beach Gouves
Mitsis Rinela Beach Resort All Inclusive
Mitsis Rinela Beach Resort All Inclusive Gouves
Mitsis Rinela Beach All Inclusive Gouves
Mitsis Rinela Beach All Inclusive
Mitsis Rinela Beach Resort Spa All Inclusive
Mitsis Rinela Inclusive Gouve

Frequently asked questions

Does Mitsis Rinela have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Mitsis Rinela?

As of 14 Jun 2025, prices found for a 1-night stay for 2 adults at Mitsis Rinela on 15 Jun 2025 start from €400.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mitsis Rinela pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mitsis Rinela?

Self-parking and valet parking are free at this property.

What time is check-in at Mitsis Rinela?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Mitsis Rinela?

Checkout is at noon.

Are there all-inclusive benefits at Mitsis Rinela?

Some rate plans available at this property are all-inclusive.

Where is Mitsis Rinela located?

Nestled on the beach, this Hersonissos hotel is within 3 mi (5 km) of Dinosauria Park, Gouves Beach and Marina Beach. Watercity Waterpark is 2.5 mi (3.9 km) away.

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Mitsis Rinela Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 315 out of 501 reviews
Rating 8 - Good. 122 out of 501 reviews
Rating 6 - Okay. 33 out of 501 reviews
Rating 4 - Poor. 21 out of 501 reviews
Rating 2 - Terrible. 10 out of 501 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, everything very clean and well kept. Pool area and beach are excellent. Lots of steps if you have mobility issues but we really enjoyed our stay and will return again.
Stayed 7 nights in May 2025

10/10 Excellent

Roozbeh

Liked: Cleanliness, amenities, property conditions & facilities
A convenient mid size resort. Decent food. Amazing beach and big size pool. Pool never gets too crowded. Friendly staff. Only complaint could be lack of staff. Staff seems working long hours and exhausted,They try their best though.
Stayed 6 nights in May 2025

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort I’ve stayed at in years. Great food, pool and private beach. The room was immaculate and the staff was friendly and helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Veit Urban

Liked: Staff & service, amenities, property conditions & facilities
Our stay was very nice. Thank you very much. Organisation is Perfect!
Stayed 7 nights in Apr 2025

10/10 Excellent

KHAUSHAL BANU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My siblings and I had a pleasant stay at Mitsis Rinela. The rooms were extremely comfortable, clean, and the staff were very helpful and accommodating. The restaurants had a wide variety of food to choose from, and there was entertainment on every night we were there. Definitely a hotel to stay at during a visit to Heraklion.
Stayed 3 nights in Apr 2025

4/10 Poor

Leanne Marie

Liked: Cleanliness
Disliked: Amenities
Lovely property however, if you are expecting 5 star service this isn’t the place. You barely receive table service by the pool so you constantly have to get drinks yourself. Mini fridge was only restocked once, buffet for breakfast and dinner is of very bad quality - you have to book well in advance to get into the restaurants. However, Staff in the main bar were very lovely and attentive and the Italian restaurant. I would personally rate this hotel a 4 star.
Stayed 5 nights in May 2025

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has the most stunning setting of any hotel I’ve ever stayed at. The main pool is especially gorgeous. Their all-inclusive meals were high quality and dining room service was great. Bar service was a little slow during happy hour time. We couldn’t check in until an hour after check-in time which was slightly inconvenient; looking back, it would’ve been helpful to unwind somewhere on the property and get a text when our room was ready. We did get upgraded to a suite with a swim-up pool attached to our terrace, which was lovely. This was a nice place to bring our toddler. It felt family-friendly but sophisticated, too.
Stayed 1 night in Apr 2025

10/10 Excellent

Christoph

Liked: Amenities
Great Hotel
Stayed 9 nights in Sep 2024

4/10 Poor

Joshua

Liked: Cleanliness, amenities
I had a mixed stay for our honeymoon, I found all the dinner and service staff really lovely and the cleaners were really good, however there is a massive negative which really ruined our stay, the air conditioning which was advertised was set to heat mode for the first 5 days of our trip… despite complaining each day and being told it will be fixed tomorrow… it was not changed to cooling mode for 5 days, this really effected our sleep as it was so hot in our roo, they would not move us to a different room and just told us to put up with it… really disappointed by this otherwise I feel it would of been a lovely stay… Complained afterwards and was not offered any kind of compensation or refund on the stay. Also the area around is not that great I would recommend staying somewhere near chanai.
Stayed 7 nights in Apr 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic two-week stay at Mitsis Rinela in summer 2024! From the moment we arrived, the experience exceeded our expectations. We were pleasantly surprised with a complimentary upgrade to a room with access to a shared pool, which really elevated our holiday experience. The room was spotless and well-maintained throughout our stay. The staff were incredibly friendly and welcoming, always ready to help with a smile. We especially enjoyed the evening entertainment—it added a lovely touch to our nights and created a great atmosphere around the resort. The dining options were another highlight. In addition to the main buffet, there were several à la carte restaurants offering a nice variety of cuisines. One thing to note is that these restaurants require advance booking. Unfortunately, we weren’t aware of this at first, so we missed the chance to use our full quota of reservations. It would have been helpful to get a heads-up about that upon arrival. Overall, though, Mitsis Rinela offered a beautiful and relaxing getaway with great amenities, top-notch service, and memorable moments. We would definitely love to return!
Stayed 12 nights in Jun 2024

10/10 Excellent

Millicent E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly tge rooms were very modern and clean I highly recommend
Stayed 6 nights in Oct 2024

10/10 Excellent

Mahmood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time here. Food and facilities were great. Staff were so nice to us and treated us very well. I would recommend this hotel to everyone and I will def be coming back again
Stayed 7 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing staff amazing as well. Would stay there again!
Stayed 3 nights in Jul 2024

10/10 Excellent

eDWARD

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort!
Stayed 2 nights in Apr 2024

10/10 Excellent

Serkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with high standards.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jennifer Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with all the amenities. Wonderful experience and they treat you like royalty.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent beautiful resort
Stayed 7 nights in May 2024

8/10 Good

Maly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, staff was wonderful and rooms were very clean.
Stayed 4 nights in Apr 2024

10/10 Excellent

Qiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, beautiful family oriented resort!
Stayed 6 nights in Sep 2023

8/10 Good

Tija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was short but good
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In my over 50 years of travel, lucky me, this has to be one of the best hotels I have ever had the pleasure of staying at. Wonderful food. Wonderful staff. Pure luxury. I cannot praise this place enough. Thank you Mitsis.
Stayed 7 nights in Nov 2024

4/10 Poor

Erika

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
For the price we paid, I expected a much better experience. The food was terrible, and the air conditioning in my suite didn’t work. I reported it to staff three times, but no one ever came to check it out. I upgraded to the family suite, and unfortunately, my sister-in-law, who is half Black, felt extremely disrespected by the staff. They completely ignored her requests to the point that I had to step in and ask on her behalf. To make things worse, the makeshift bed downstairs had fleas. We later realized that the sliding doors are often left open, allowing stray cats to come in and lay on the couches—we actually saw this happen one night when it rained. Overall, this stay was disappointing and definitely not worth the money.
Stayed 6 nights in Apr 2025

8/10 Good

Kinga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, renovated hotel. Good food although a lot of difficulties with booking restaurants as the hotel was very busy. Good selection of snacks/pizza/grill between breakfast and dinner. Good facilities and lovely beach. Water in the pool very cold in late October; it would be nice if the pool was heated.
Stayed 7 nights in Oct 2024

10/10 Excellent

Amy Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Christos who worked at the main bar was a particular highlight for us. The only slight let down was the food quality in a few of the restaurants and the ability to book them. Otherwise perfect!
Stayed 5 nights in Sep 2024

10/10 Excellent

Sanja

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, amazing staff and beautiful sea. Love it.
Stayed 7 nights in Jul 2024