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Philoxenia Hotel & Spa

3.0 star property
Family-friendly aparthotel with 2 outdoor pools and full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Philoxenia Hotel & Spa

Beach nearby
Aerial view
2 outdoor pools
Family Apartment, 1 Bedroom
Superior Apartment, Pool View (Family room) | Balcony

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Laundry
  • Room service
  • Spa
  • Breakfast included
  • Pool

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Apartment, 1 Bedroom

Family Apartment, 1 Bedroom | Living area

Family Apartment, 1 Bedroom

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 31 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 3 Single Beds and 1 Large Single Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 24 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Apartment, Pool View (Family room)

Superior Apartment, Pool View (Family room) | Balcony view

Superior Apartment, Pool View (Family room)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bed, 1 Large Single Bed and 1 Single Bunk Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Rainfall showerhead
  • 22 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

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About the area

Map
Emmanouil Tsagkaraki, Hersonissos, Crete Island, 700 07

What's nearby

  • Malia Beach - 6 min walk - 0.6 km
  • Palace of Malia - 19 min walk - 1.6 km
  • Potamos Beach - 6 min drive - 2.4 km
  • Stalis Beach - 7 min drive - 2.6 km
  • Star Beach Water Park - 7 min drive - 6.8 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 28 min drive

Restaurants

  • ‪Zoo Bar - ‬2 min walk
  • ‪The Red Lion Malia - bar and restaurant - ‬3 min walk
  • ‪China Town - ‬8 min walk
  • ‪Drossia Cocktailbar & Restaurant - ‬2 min walk
  • ‪Mint Cocktail Bar - ‬5 min walk

About this property

Philoxenia Hotel & Spa

Family-friendly aparthotel with 2 outdoor pools and full-service spa
This aparthotel features 2 outdoor pools, a full-service spa and a restaurant. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Each apartment provides a fridge and an electric kettle, plus free WiFi and a flat-screen TV with satellite channels. A furnished balcony, room service and a hairdryer are among the other amenities available to guests.
Philoxenia Hotel & Spa offers 52 accommodations with a safe and a hairdryer. Rooms open to furnished balconies or patios. 32-inch flat-screen televisions come with premium satellite channels. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy.

Languages

English, Greek, Russian

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • 2 outdoor pools
  • Body scrubs
  • Body wraps
  • Facials
  • Full-service spa
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Thalassotherapy

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Car hire
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Food and drink

  • Electric kettle
  • Refrigerator

Dining

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Limited room service
  • Snack bar/deli

Bedrooms

  • Rollaway/extra bed: EUR 25 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Garden
  • Terrace

Laundry

  • Laundry facilities
  • Laundry service

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Housekeeping (daily)
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre

Things to do

  • Children's pool
  • Table tennis
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 3 buildings
  • 52 units
  • Built in 1995
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed during January, February, March, December, November and April.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that guests can upgrade to Half Board at check-in with payment of a supplement.
Property Registration Number 1039K033A3180201

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Philoxenia Chersonissos
Philoxenia Hotel
Philoxenia Hotel Chersonissos
Philoxenia Hotel Malia
Philoxenia Malia
Malia Philoxenia Hotel
Philoxenia Hotel Malia
Philoxenia Malia
Hotel Philoxenia Hotel Malia
Malia Philoxenia Hotel Hotel
Hotel Philoxenia Hotel
Philoxenia

Frequently asked questions

Does Philoxenia Hotel & Spa have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Philoxenia Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Philoxenia Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Philoxenia Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. Early check-in is available for a fee of EUR 20 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Philoxenia Hotel & Spa?

Checkout is at 11:00 AM. Late checkout is available for EUR 50 (subject to availability).

Where is Philoxenia Hotel & Spa located?

This family-friendly Hersonissos aparthotel is located in a shopping district, within 1 mi (2 km) of Malia Beach and Palace of Malia. Stalis Beach and Potamos Beach are also within 2 miles (3 km).

Philoxenia Hotel & Spa Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 16 reviews" "
Rating 8 - Good. 6 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 3 out of 16 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

ALINA

Disliked: Staff & service, property conditions & facilities
Unfortunately the room didn’t look like in the pictures, everything is very old (the furniture, the wall it’s very old paint and the balcony door had a problem I couldn’t close.) You never find anyone in the reception area, if you need anything you need to go to the bar and ask where is the receptionist. The breakfast very poor, everyday the same thing.
Stayed 7 nights in Jun 2023

8/10 Good

Chris, Manchester

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location for the bars & restaurants and short walk to the beach. The staff are really friendly and go out of their way to help if asked. The pool area is really nice, quiet and relaxing. The breakfast is not brilliant but there is a taverna next door which does a full English for €4 so not a disaster. Would definitely come here again.
Stayed 7 nights in Sep 2019

4/10 Poor

CHARLES

Disliked: Property conditions & facilities
Convenient hotel but basic
Very mediocre hotel which needs updating,the cooking smells wafted into our room down a corridor wi -fi was very poor room very basic but clean. They seemed to put more effort into the Bar area which is in the front of the hotel with happy hour etc,which would not interest me I think the whole area in Malia is more suited to under 25s and this hotel would be fine for them.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little budget hotel
3 of us shared a studio apartment which was basic but had everything we needed. The room itself was spacious and had a lovely little balcony. The apartment was very clean, there was a well equipped kitchenette and air con. Located within stumbling distance from the main strip but far enough away not to hear any noise. The main plus for me was the hospitality of the staff, they were so friendly and happy to accommodate our every need. The hotel not only had a lovely big pool but they served excellent cocktails too. I would highly recommend this hotel for anybody staying in Malia

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Never again!
Horrible hotel!! Dirty rooms, very noisy neighbourhood and not much helpful staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mustafa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr schönes und tolles Hotel. Ich habe Halbpension gebucht. Das Essen ist sehr lecker, das Personal sehr freundlich und zuvorkommend. Das Frühstück und das Abendessen ist zwar sehr lecker, aber nicht besonders abwechslungsreich (Frühstück weniger als das Abendessen). Die Lage ist too, da das Hotel sehr zentral ist und sich trotzdem gleichzeitig ruhig in einer Seitenstraße befindet. Bars, Clubs, Markets, etc. sowie der Strand sind fußläufig in wenigen Minuten erreichbar. Die Zimmer sind sauber und in Ordnung. Ich empfehle das Hotel auf jeden Fall weiter. Aber das Hotel ist besser für diejenigen geeignet, die ihren Urlaub nicht im Hotel verbringen möchten, sondern den Urlaubsort erkunden möchten und das Hotel nur für das Schlafen/Erholen, Frühstücken und Abendessen nutzen möchten.
Stayed 9 nights in Aug 2022

8/10 Good

EVA

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Ophold
It was very nice ophold , hospitality was very good, clean, but the main problem was the buffer was not good, if you change it sometimes with grille chicken, pork, Meat and others, drikkes was the best. The Air condition should me monitered before other geasts are to come in. Because ours was not working så we opened dør and we Got mosquito bites. For the kids in pool i Think they should be someplay toys for water
Stayed 5 nights in Jul 2021

2/10 Terrible

Verified traveller

Stayed 11 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Très bon séjour
Les plus: proche de la plage, personnel très accueillant, piscine, minigolf, billard, ping long Les moins: chambre un peu vétuste

6/10 Okay

paolo, milano

Disliked: Cleanliness, property conditions & facilities, room comfort
Albergo a conduzione familiare
Nel complesso non posso diredi essermi trovato male le camere erano abbastanza confortevoli un pó piccoline il bagno molto minimal la cucina dell'albergo discreta con buono piatti di carne alla griglia la colazione per noi italiani era veramente difficile

10/10 Excellent

JOFFREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super sejour
Tres bon sejour. Super petit dej et piscine. Un bemol pas de wifi dans les chambres

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A recommander
Hotel très bien situé, à 100 mètres de la plage et en bas de la rue la plus festive de la ville. Chambres très bien (évitez si vous le pouvez celles en rez de jardin si vous avez peur des petits insectes), propres, bien agencées et lumineuses.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Nerstängt hösthotell
Bodde på hotellet två dygn under hösten. Huvudbyggnaden var nerstängd - slutet på säsongen - och hotellet liksom närområdet gav en ödslig känsla. Förstår att hotellet under säsongen är bra för barnfamiljer; pool, minigolf, biljard, pingisbord, mm. Närområdet fullt av barer och fast food-ställen, men tio minuter bort ligger gamla stan, med supertrevliga restauranger. Avslutningsvis måste personalen i restaurangen lyftas fram: Positiva, trevliga och alltid tillmötesgående!

2/10 Terrible

charlotte

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
je deconseille fortement
nous n avons passé qu une nuit au philoxenia et heureusement!!!! a l'arrivee accueil sympa certes mais on nous annonce que la clim est en option 7€ par nuit. nous ne lavons pas pris et avions donc decidé de laisser les fenetres ouvertes.. mauvaise idee vu le vacarme quil y a la nuit. entre la musique du bar, (ou plutot des bars),le bruit des scooters et quad ... bref la cata. ok l'hotel est proche de la plage mais cest loin detre la plus belle plage de crete , nous avons meme prefere aller ailleurs. quant a la chambre, hygiene douteuse notamment la salle de bain et la kitchenette. bref nous etions contents de quitter cette ville (que nous avons surnommé kékéland) et cet hotel qui resteront notre plus mauvais souvenir de la crete.