Hi Hat Hotels

"Obviously uses AI photos, hotel looked nothing like photos shared online during booking. Wallpaper in room was peeling off with black mold underneath, stains on walls, doors and floors. Cleanliness was unacceptable & will definitely not be staying there EVER!!!!!!!"

"Everything was great! Easy check-in/checkout process and the host was very responsive to questions ahead of time. "

"Check-in was quick and efficient. Room was nice and clean. Construction across the street was very noisy and made if near impossible to sleep in and bed was not comfortable at all."

"Clean room, impressive breakfast spread."

"Clean hotel and room. A great night stay for a concert in pikeville where other hotels were charging triple their normal price. Highly recommended for concerts in pikeville in which it is only a 30 minute drive after the concert. "

"The hotel is under renovation which isn’t mentioned on the website while booking, very disappointing to say the least. The hallway floors are covered by paper and taped down barking dogs along with terrible cooked food smells. The staff was great no complaints there just make sure that you call ahead of time and inquire about the present condition before booking."

"Bedbugs."

"Staff was awesome."

"We had the most wonderful stay! We actually got a little lost on the way in, and the host went above and beyond to help guide us and even helped us get settled into the house. That meant so much after a long week.The tiny home was absolutely beautiful — spotless, cozy, and thoughtfully put together. It may be small in size, but it’s truly full of love. There was even extra Valentine’s gifts - such a sweet and unexpected touch that made our stay even more special.The peaceful rain in the mountains made everything feel calm and relaxing. We couldn’t have asked for a better place to unwind. Highly recommend and would absolutely stay again!"