See all properties

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

4.0 star property
Find your island bliss as you kayak through tranquil waters or unwind in a garden oasis.

Choose dates to view prices

Photo gallery for Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Outdoor pool, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
Outdoor pool, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
View from room
Exterior
Outdoor pool, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast available
The current price is €211
includes taxes & fees
1 Mar - 2 Mar

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

In-room safe, desk, free cots/infant beds, free WiFi

Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
  • 34 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

Suite, 1 Bedroom, Non Smoking (with Soaker Tub) | Living area

Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - queen
Separate bedroom
Deep-soaking bath
  • 51 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (KAMEHAMEHA)

In-room safe, desk, free cots/infant beds, free WiFi

Suite, 2 Bedrooms (KAMEHAMEHA)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - queen
2 bedrooms
Hairdryer
  • 106 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Lanai, Oceanfront (Corner)

In-room safe, desk, free cots/infant beds, free WiFi

Room, 1 King Bed, Lanai, Oceanfront (Corner)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

In-room safe, desk, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Oceanfront

Junior Suite, 1 King Bed, Non Smoking, Oceanfront | Living area

Junior Suite, 1 King Bed, Non Smoking, Oceanfront

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Sofa bed
  • 69 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lanai, Oceanfront

In-room safe, desk, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Lanai, Oceanfront

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lanai, Oceanfront

In-room safe, desk, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Lanai, Oceanfront

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, free cots/infant beds, free WiFi

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lanai, Oceanfront

View from room

Room, 1 King Bed, Lanai, Oceanfront

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Room, 1 King Bed, Non Smoking, Ocean View

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, free cots/infant beds, free WiFi

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Eco-friendly toiletries
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

In-room safe, desk, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)

In-room safe, desk, free cots/infant beds, free WiFi

Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 31 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Castle Hilo Hawaiian Hotel

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.2 out of 10, Very good, (1150)
The price is €214
includes taxes & fees
17 Feb - 18 Feb
Castle Hilo Hawaiian Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
93 Banyan Dr, Hilo, HI, 96720

What's nearby

  • Coconut Island Park - 8 min walk
  • Port of Hilo - 3 min drive
  • Hilo Farmers Market - 4 min drive
  • University of Hawaii at Hilo - 5 min drive
  • Rainbow Falls - 8 min drive

Getting around

  • Kailua-Kona, HI (KOA-Kona Intl.) - 93 min drive

Restaurants

  • ‪Ken's House Of Pancakes - ‬10 min walk
  • ‪Don's Grill - ‬3 min drive
  • ‪Hawaiian Style Cafe Hilo - ‬3 min drive
  • ‪Ocean Front Kitchen - ‬17 min walk
  • ‪Waioli Lounge - ‬3 min walk

About this property

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Hotel near Coconut Island Park
Located close to Port of Hilo and Hilo Farmers Market, Grand Naniloa Hotel Hilo - a Doubletree by Hilton provides a golf course, a terrace and a garden. This hotel is a great place to bask in the sun with a beachfront location, sailing and snorkelling. The on-site restaurant, Ka Lihikai Restaurant, offers breakfast, lunch and dinner. Enjoy the 24-hour gym, as well as activities, such as surfing/body boarding, fishing and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
Additional perks include:
  • An outdoor pool with cabanas and sunloungers
  • Full breakfast (surcharge), bike hire and valet parking (surcharge)
  • Luggage storage, coffee/tea in reception and helicopter/aeroplane tours
  • Multilingual staff, a TV in reception and a banquet hall
  • Guest reviews give top marks for the helpful staff and location
Room features
All 379 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free WiFi and desk chairs. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 48-inch LCD TVs with cable channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 13 to 25 for adults and USD 6 to 10 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ka Lihikai Restaurant

Things to do

  • 24-hour gym
  • 9-hole golf course
  • Bicycle rentals
  • Boat tours
  • Fishing
  • Golf
  • Golf carts
  • Golf driving range
  • Helicopter/aeroplane tours
  • Kayaking
  • Outdoor pool
  • Pro golf shop
  • Rowing/canoeing
  • Sailing
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,001 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 46.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 13 to 25 for adults and USD 6 to 10 for children
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W 50540186.01
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilo Naniloa
Grand Naniloa Hotel Hilo
Hotel Naniloa
Hotel Naniloa Hilo
Naniloa
Naniloa Hilo
Naniloa Hilo Hotel
Naniloa Hotel
Naniloa Hotel Hilo
Hawaii Naniloa Hotel Hilo
Hi Naniloa Hotel Hilo
Hilo Naniloa Hotel Hawaii
Naniloa Volcanoes Hilo
Naniloa Volcanoes Hotel Hilo
Grand Naniloa Hilo
Grand Naniloa
Grand Naniloa Hotel Hilo Doubletree Hilton
Grand Naniloa Hotel Doubletree Hilton
Grand Naniloa Hilo Doubletree Hilton
Grand Naniloa Doubletree Hilton
Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
Hilo Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hilo
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Resort
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Resort Hilo

Frequently asked questions

Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

As of 7 Feb 2025, prices found for a 1-night stay for 2 adults at Grand Naniloa Hotel Hilo - a Doubletree by Hilton on 1 Mar 2025 start from €166.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Naniloa Hotel Hilo - a Doubletree by Hilton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Valet parking is available for USD 25 per night.

What time is check-in at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Grand Naniloa Hotel Hilo - a Doubletree by Hilton located?

Located in Keaukaha, this beachfront hotel is in the city centre and within 1 mi (2 km) of Coconut Island Park and Port of Hilo. Hilo Farmers Market and Mokupapapa Discovery Center are also within 3 mi (5 km).

Grand Naniloa Hotel Hilo - a Doubletree by Hilton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 600 out of 1230 reviews
Rating 8 - Good. 312 out of 1230 reviews
Rating 6 - Okay. 164 out of 1230 reviews
Rating 4 - Poor. 87 out of 1230 reviews
Rating 2 - Terrible. 67 out of 1230 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Jan 2025

10/10 Excellent

Caleb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well-maintained place, would definitely stay again.
Stayed 1 night in Jan 2025

4/10 Poor

Andreas, Hilo

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Check in staff was not friendly
Stayed 1 night in Jan 2025

8/10 Good

David A

Travelled with family
Liked: Cleanliness, staff & service, amenities
Need to update elevator. The wait is long, and it gets crowded.
Stayed 2 nights in Jan 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Michael

Travelled with family
Management nor Expedia didn’t respond back to me about changing the dates of my stay. Forced to pay extra day stay even though I was trying to change the days before the cut off date
Stayed 3 nights in Jan 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place and so relaxing
Stayed 2 nights in Jan 2025

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Building was gross looking; room view was overlooking the top of a parking garage and an empty lot
Stayed 1 night in Jan 2025

6/10 Okay

Sabrina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The bar and restaurant staff were great. Especially Scott. Having to pay to valet when there was plenty of parking was annoying. They also put us in a room down a narrow hallway with the laundry and house keeping. At check in it was made clear they don’t appreciate third party app bookings. Maybe that’s why our shower only worked halfway, the bathroom door fell apart and the bottles attached to the wall in the shower started falling off at 3am. For the money I paid, I expected a nicer room. The beds were comfortable, so that’s a positive
Stayed 4 nights in Jan 2025

6/10 Okay

Chrisrna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful property but would have been nice to know that our suite was under renovations as this was our honeymoon. We got the king suite with the wrap around balcony, it wasn't cheap. Zero pictures on the wall and the front desk lady didn't seem to care. The restaurant downstairs had good service if you got the right server otherwise you sat there forever with nobody came- happened a few times. Lobby bar had excellent service.
Stayed 8 nights in Jan 2025

10/10 Excellent

Karen Mabbagu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
live entertainment at the lobby bar friday and saturday evenings. valet staff very attentive.
Stayed 3 nights in Jan 2025

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Mandatory $25 valet charge on top of resort fee is predatory. There is free parking at other nearby resorts. Breakfast choices and service was weak. Not terrible but better options available, I my opinion.
Stayed 2 nights in Jan 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the pool and the property. In need of some paint on the exterior. No hot tub. Thought I was getting a balcony. Staff was amazing. Nearby parks were beautiful. Vacant properties surrounding the hotel left a feeling of unease
Stayed 3 nights in Jan 2025

8/10 Good

patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wait to check in was a little long, but staff actively tried to keep customers happy.
Stayed 1 night in Jan 2025

10/10 Excellent

Ronald Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome plce
Stayed 16 nights in Jan 2025

10/10 Excellent

Shannon

Stayed 1 night in Jan 2025

2/10 Terrible

Prashanth

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Robert D

Liked: Cleanliness, staff & service
We booked a 1 king bed ocean view ac did not work..had to be moved to a 2 queen bed room but that room had no water pressure in the shower. Not a good experience.
Stayed 2 nights in Jan 2025

8/10 Good

Timothy, Goodyear

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the “bonus” items they provided - 2 bottles of water, cocktail vouchers and a free round of 9 hole golf across the street. The entire hotel is white. Outside, hallways and rooms. Could use some color. Had a restaurant change show up on our bill for the morning we left - we never ate at their restaurant and it was north of $140. We are in the dispute stage right now. It hit our credit card after the hotel bill was presented to us and was not on the printout or we would have had a face-to-face to get this resolved.
Stayed 2 nights in Jan 2025

4/10 Poor

Julia

Stayed 3 nights in Jan 2025

6/10 Okay

Tran

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It’s a great location, but perhaps the bay front has caused some deferred maintenance on exterior? Staff is great, and everyone is very friendly. Good restaurant in hotel, walkable location. Valet parking fee is required along with a resort fee that adds to overall cost significantly, would be nice to have an option to park yourself and come/go at your leisure. Our room was a corner with oceanview, and the reason we came back. Condition of room was good, but stain on carpet, counters, no artwork (letter left about ongoing project to update) but made the room very bare and white. We love Hilo and this location, but the hotel is in need of exterior maintenance, updating, and artwork in the rooms.
Stayed 7 nights in Jan 2025

10/10 Excellent

Van, Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily, the best part of town to stay.
Stayed 1 night in Jan 2025

8/10 Good

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Brooke

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Pi-shia Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel sits right next to the ocean with breathtaking views. We loved it!
Stayed 1 night in Jan 2025