Sheraton Grand Hiroshima Hotel

4.5 star property
Luxury Hiroshima hotel in Hiroshima City Centre with 2 restaurants

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Photo gallery for Sheraton Grand Hiroshima Hotel

Club Suite, 1 Bedroom, Corner
Lobby
In-room safe, desk, laptop workspace, blackout curtains
Banquet hall
In-room safe, desk, laptop workspace, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Spa
  • Gym
  • Room service
  • Parking available
The current price is €169
includes taxes & fees
17 Feb - 18 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 36.4 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
  • 35.0 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Club Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Corner

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
  • 80 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Corner

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Deep-soaking bath
Shower/bath combination
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Club Suite, 1 Bedroom, Corner

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Private bathroom
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
12-1 Wakakusa-cho, Higashi-ku, Hiroshima, Hiroshima-ken, 732-0053

What's nearby

  • Mazda Zoom-Zoom Stadium - 14 min walk
  • Hiroshima Castle - 3 min drive
  • Hiroshima Green Arena - 3 min drive
  • Hiroshima Peace Memorial Park - 4 min drive
  • Atomic Bomb Dome - 4 min drive

Getting around

  • Hiroshima Station - 3 min walk
  • Matoba-cho Station - 12 min walk
  • Hiroshima (HIJ) - 35 min drive

Restaurants

  • ‪一風堂 - ‬3 min walk
  • ‪ばくだん屋 - ‬3 min walk
  • ‪Sheraton Club - ‬3 min walk
  • ‪海賊料理と牡蠣の店 村上海賊 - ‬3 min walk
  • ‪tapas kitchen by Massa - ‬2 min walk

About this property

Sheraton Grand Hiroshima Hotel

Luxury hotel near Mazda Zoom-Zoom Stadium
Take advantage of a poolside bar, a terrace and a garden at Sheraton Grand Hiroshima Hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Make sure that you enjoy lunch and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and wedding services
  • Massage treatment rooms, multilingual staff and a ballroom
  • A front desk safe, a 24-hour front desk and a porter/bellboy
  • Guest reviews give top marks for the helpful staff and location
Room features
All 238 rooms include comforts, such as pillow menus and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Rainfall showers, deep-soaking baths and bidets
  • 32-inch flat-screen TVs with premium channels and DVD players
  • Recycling, fridges and coffee/tea makers

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,500 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,900 for adults and JPY 1,950 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Bridges
  • Lobby Lounge
  • MIYABI-TEI
  • MIYABI-TEI Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property charges a fee of JPY 2,500 (tax and service charge included) for children 4-12 years per night, per child to access the Sheraton Club Lounge.

Renovations and closures

The following facilities or services will be unavailable from February 18 2025 to February 19 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 5000.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3900 for adults and from JPY 1950 for children
  • Self-parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 5000.0 per day
  • Facilities fee: JPY 1650 and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hiroshima Sheraton
Hotel Sheraton Hiroshima
Sheraton Hiroshima
Sheraton Grand Hiroshima
Sheraton Hotel Hiroshima
Sheraton Grand Hiroshima Hotel Hotel
Sheraton Grand Hiroshima Hotel Hiroshima
Sheraton Grand Hiroshima Hotel Hotel Hiroshima

Frequently asked questions

Does Sheraton Grand Hiroshima Hotel have a pool?

Yes, this property has an indoor pool. The swimming pool will be unavailable from February 18 2025 until February 19 2025 (dates subject to change).

How much does it cost to stay at Sheraton Grand Hiroshima Hotel?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Sheraton Grand Hiroshima Hotel on 17 Feb 2025 start from €168.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Hiroshima Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Grand Hiroshima Hotel?

Self-parking is available for JPY 1500 per night.

What time is check-in at Sheraton Grand Hiroshima Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Sheraton Grand Hiroshima Hotel?

Checkout is at noon.

Where is Sheraton Grand Hiroshima Hotel located?

Located in Hiroshima City Centre, this luxury hotel is within a 15-minute walk of Hiroshima Toshogu and Mazda Zoom-Zoom Stadium. Kyobashi River and Shimizu Theater are also within 15 minutes. Hiroshima Station is only a 3-minute walk and Matoba-cho Station is 12 minutes.

Sheraton Grand Hiroshima Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 710 out of 1007 reviews
Rating 8 - Good. 217 out of 1007 reviews
Rating 6 - Okay. 54 out of 1007 reviews
Rating 4 - Poor. 15 out of 1007 reviews
Rating 2 - Terrible. 11 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kin Chung

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is next to the jr station and there are many restuarant nearby
Stayed 3 nights in Jan 2025

8/10 Good

Ayumi

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 4 nights in Feb 2025

10/10 Excellent

Dimitri, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view
Stayed 2 nights in Jan 2025

8/10 Good

lachlan

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Adam, Kirkland

Stayed 3 nights in Dec 2024

10/10 Excellent

Tomoko, Temple City

Stayed 5 nights in Oct 2024

10/10 Excellent

Stefanie

Stayed 1 night in Oct 2024

10/10 Excellent

BARKATALI

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel easy walk from train station
Stayed 1 night in Nov 2024

10/10 Excellent

Roxanne

Stayed 3 nights in Nov 2024

10/10 Excellent

Ying Woon Alan

Stayed 1 night in Nov 2024

8/10 Good

Nancy, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spend a lot of time in Hiroshima and have stayed at many hotels in the city but this was my first stay at the Sherton because it is often the most expensive of all the hotel choices. I often wondered if it was a good value for the cost. There were many nice elements but at te same time there were many awkward moments. The Sherton obviously caters to a very International clientele. For this reason, I was surprised that the check in process was awkward. For example, instead of asking if we would like to arrange a late check out, the receptionist asked when we would like to leave as if there is an option to leave as late as you would like. It was my birthday and the receptionist presented a small bouquet of flowers to my husband and wished him a happy birthday. We rserved a room on an Executive Floor with Lounge access. The room was large by Japanese standards and had a King size bed. The room was clean. There is a Nespresso coffee machine and a small fridge/mini bar that only contained two cans od Pepsi and two cans of Pepsi Zero. Although I read many reviews regarding the small size of the Club lounge and the limited offerings, I decided to wait and see for myself rather than trust other reviewer's opinions. In this case, I should have trust the other reviewers. It is the smallest lounge in any hotel I have ever stayed at. The offerings were very limited during what they were calling "Tea Time" and "Happy Hour" So is the Marriot a good value for the money, probably not.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! One of the nicest hotels I've ever stayed in. We were on the last leg of our 12 day Japan tour and stayed here for two of those nights. Beautiful spacious room with a gorgeous view of the city. Also a large soaking tub really helped everyone relax after so much walking. This hotel is located right outside the doors of Hiroshima station so it couldn't be any more convenient. The staff was super friendly as well. There was a nice food court area right outside of the hotel in Hiroshima station that we really enjoyed. My son and I spoke hardly any Japanese but we had no trouble at all getting around and the staff was very accommodating. We loved our stay and I can't wait to come back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay at the Sheraton when traveling the next day. So easy to get to trains and airport bus.
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and comfortable. Service is great. Will stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location, staff was always very helpful. Extremely delightful stay. Enjoyed every minute of it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was immaculate. Staff were helpful and polite. Dinner was of the highest standard. One of the best stays of my trip to Japan.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Right next to the train station. Easy access. Staff very friendly. Great find.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel
The hotel was beautiful from the reception/lobby to our room. Everything was clean, the staff were very welcoming and helpful. Our room was spacious and bed was comfortable. The only thing we are not a fan of is the glass walls for the toilet
Stayed 2 nights in Sep 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and we were even able to get into the room 1.5 hours earlier - which allowed us to get immediately started on our sightseeing! The room was the most spacious room from all hotels we had and it was clean and luxurious with an awesome view! The Club was really nice and had a great atmosphere for taking a break and getting something to eat and drink in the evening and morning. My wife liked the coffee! On top of everything - the Hotel is just beside the trainstation with great Shinkansen connections - only a few steps to go. As such, there were plenty of good food places around in very short walking distance. Last but not least - Hiroshima has three bus lines which can be used to easily get around to visit all the cultural and historic places. When we were there, it was really hot and humid and as such this was really convenient! HIGHLY recommendable!
Stayed 1 night in Sep 2024

10/10 Excellent

Kim-Fu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Concierge Kanane Sugiyama was very helpful and went above and beyond to map out our trip.
Stayed 1 night in Sep 2024

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were nice, the hotel clean, and right there at Hiroshima Station. The hotel food was ridiculously priced by any standard (especially breakfast), and the “open concept” bathroom is going to be a deal breaker for a lot of people that might be sharing a room and might not want audience when they shower or use the toilet (glass doors that transition from mostly frosted to transparent; ladies, everyone in the room will see your breasts). There’s no place to change privately unless you fit in the armoire.
Stayed 3 nights in Aug 2024

10/10 Excellent

Anna M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Family of 5 for a 2 night stay. Was good - no problems Good position near main station
Stayed 1 night in Jul 2024

10/10 Excellent

Eric, Ann Arbor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite hotel whenever we visit Hiroshima. Short walk from the Shinkansen gate to the hotel’s 2F entrance — all on the same level and all covered from rain, etc. Easy access to the town (streetcar) and surrounding towns (Shinkansen or JR Lines). Staff are very courteous and helpful. Good breakfast buffet. Rooms are spacious and clean. Only one item for improvement — the king size bed in our room was starting to show its age. Still, always happy to have a king size bed in Japan:)
Stayed 7 nights in Aug 2024

8/10 Good

Adelis

Travelled with family
Liked: Cleanliness
Not again
Stayed 2 nights in Jul 2024