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Best Western Plus Hotel Hong Kong

3.5 star property
Hotel with a 24-hour front desk, near Hong Kong - Macau Ferry Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Hotel Hong Kong

Lobby
Exterior
Business centre
Executive Suite, 1 Double Bed | Living area
Executive Suite, 1 Double Bed

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Air conditioning
The price is €68
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Room, 3 Single Beds, Non Smoking, City View

Minibar, in-room safe, desk, blackout curtains

Family Room, 3 Single Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
  • 23 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room, 3 Single Beds, Smoking, City View

Minibar, in-room safe, desk, blackout curtains

Family Room, 3 Single Beds, Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
  • 23 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Double Bed, Harbour View

Deluxe Suite, 1 Double Bed, Harbour View

Deluxe Suite, 1 Double Bed, Harbour View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
  • 28 sq m
  • Harbour view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Suite

Superior Double Suite | Living area

Superior Double Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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The price is €111
includes taxes & fees
21 Jan - 22 Jan 2025
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About the area

Map
308 Des Voeux Road West, Hong Kong

What's nearby

  • University of Hong Kong - 7 min walk
  • Hong Kong - Macau Ferry Terminal - 19 min walk
  • Soho - 2 min drive
  • Lan Kwai Fong - 3 min drive
  • Hong Kong Convention and Exhibition Centre - 4 min drive

Getting around

  • Water Street Tram Stop - 1 min walk
  • Hong Kong Wan Chai Station - 4 min drive
  • Hong Kong International Airport (HKG) - 28 min drive

Restaurants

  • ‪Feather & Bone - ‬1 min walk
  • ‪Noc Coffee - ‬2 min walk
  • ‪Café Hunan - ‬2 min walk
  • ‪星巴克 - ‬1 min walk
  • ‪Momo Café - ‬1 min walk

About this property

Best Western Plus Hotel Hong Kong

Hotel near Hong Kong - Macau Ferry Terminal
Soho is located near Best Western Plus Hotel Hong Kong, which provides a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site restaurant offers breakfast. Free in-room WiFi and a business centre are available to all guests.
Other perks include:
  • Babysitting (surcharge), luggage storage and a lift
  • A 24-hour front desk, multilingual staff and a computer station
  • 1 meeting room, tour/ticket information and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 307 rooms boast comforts such as air conditioning and dressing gowns, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and bidets
  • Flat-screen TVs with cable channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 440.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: HKD 440.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Hong Kong Ramada Hotel
Ramada Hong Kong
Ramada Hotel Hong Kong
Hong Kong Ramada
Ramada Hong Kong Hotel Hong Kong
Best Western Plus Hotel Hong Kong
Best Western Plus Hong Kong
Best Western Plus Hotel
Ramada Hong Kong Hotel
Best Plus Hong Kong Hong Kong
Best Western Plus Hotel Hong Kong Hotel
Best Western Plus Hotel Hong Kong Hong Kong
Best Western Plus Hotel Hong Kong Hotel Hong Kong

Frequently asked questions

Is Best Western Plus Hotel Hong Kong pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Best Western Plus Hotel Hong Kong?

As of 21 Dec 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Hong Kong on 22 Dec 2024 start from €67.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Hotel Hong Kong?

Best Western Plus Hotel Hong Kong doesn't offer parking.

What time is check-in at Best Western Plus Hotel Hong Kong?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Hotel Hong Kong?

Checkout is at 11 AM.

Where is Best Western Plus Hotel Hong Kong located?

Located in Central & Western District, this hotel is within 1 mile (2 km) of University of Hong Kong, Hong Kong - Macau Ferry Terminal and Soho. Victoria Harbour and Hong Kong Convention and Exhibition Centre are also within 3 miles (5 km). Water Street Tram Stop is only a 2-minute walk and Western Street Tram Stop is 3 minutes.

Best Western Plus Hotel Hong Kong Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 250 out of 1000 reviews" "
Rating 8 - Good. 434 out of 1000 reviews" "
Rating 6 - Okay. 178 out of 1000 reviews" "
Rating 4 - Poor. 88 out of 1000 reviews" "
Rating 2 - Terrible. 50 out of 1000 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Marco

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel does not have wheelchair access. The wheelchair access ramp and doors are closed, cordoned off and always blocked by suitcases. Complaints to the staff got no response. In fact, the duty manager's excuse was: "We don't get many disabled people here." He then said that if we didn't like the rooms (we had 2), we could get a refund and go elsewhere. It was late at night and we had 2 elderly people who could not walk. The WIFI is quite poor, vey slow, so if anyone has important work or meetings, please note.
Stayed 7 nights in Nov 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is at the last stop of A10 airport bus at Hong Kong Island.
Stayed 9 nights in Nov 2024

8/10 Good

Tin Wai

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location of hotel, near shops, transport and restaurants. Nice staff and good cleaning services. Problem is the room I stayed in the bathroom washing basin is cracked but no water leakage and staff is aware of it. Bathtub and shower area needs to be modernised. Our room lacks proper lighting, main living space is only lit up by a few lamps and still mostly dark. Some areas needs renovation and maintenance. Housekeeping is done well. Can be noisy, possibly the room we were staying in was in the lower levels at lvl 6 and was surrounded by external noises and sounds from the air conditioning vents.
Stayed 8 nights in Nov 2024

10/10 Excellent

Jay

Stayed 1 night in Oct 2024

10/10 Excellent

Chris Fu Wah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Staff were helpful.
Stayed 3 nights in Nov 2024

6/10 Okay

LANDI TRAINING

Business traveller
The property is big but old. Housekeeping response is very slow. I called 5 times to remind them to bring Iron Box to my room. They gave me torn towels. I took photos of the torn towels. The hotel is old and the carpet is smelly. Not worth the price. The concierge staff is nicer
Stayed 3 nights in Nov 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Ka-Fai Raymond

Travelled with family
Liked: Cleanliness, staff & service
I booked a standard twin room and stayed in this hotel for 8 nights in a separate room with my family. Some standard rooms may be different from others. Some rooms may have inadequate lighting. Rooms have a very classical design, so one may not expect luxury in this hotel, especially with the standard rooms. Rooms get a general clean up/tidy up every day; advice to lock up bags/luggage to prevent potential theft before heading out. The beds are a big letdown and tarnishes the ratings of this hotel. The pillows are too big and cushiony resulting in neck pain and uncomfortable nights. The staff are overall very nice, they were able to fix my keycard access to my room a few times which is why I'm giving this a 4/5 not 3/5. Regarding amenities, you have to pay ~65 HKD for breakfast and ~40 HKD with an Octopus card to use washing facilities. Disposables have to be purchased from a vending machine and not given for free. The hotel location is very convenient for food, shopping and transport both MTR and buses to the Airport. I haven't run into any problems with my rooms nor theft of items as I put valuables inside the locked luggage before going out. In summary, this hotel did a great job at serving its foundational purpose of being a hotel and allowing convenient travel to places one wishes to visit. Despite the room's looks being outdated, this hotel has a long road of potential growth and quality improvement. Likely come back to this place in the far future.
Stayed 8 nights in Nov 2024

10/10 Excellent

Nora

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location and transportation is very convenient to and from airport
Stayed 13 nights in Oct 2024

4/10 Poor

Lizhong

Disliked: Cleanliness, property conditions & facilities
This hotel is very spacious, and the location is perfect. But I find it's hard to understand why they choose not to maintain it well. Just too old and smells bad.
Stayed 2 nights in Nov 2024

8/10 Good

imkit, Sacramento

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a very old hotel with a reasonable price. very basic room with no microwave and no extra sink. Staff is friendly.
Stayed 7 nights in Oct 2024

8/10 Good

Ka Yee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

8/10 Good

Ka

Travelled with family
Liked: Staff & service
satisfy
Stayed 1 night in Oct 2024

6/10 Okay

Ming

The hotel needs vennovation
Stayed 2 nights in Oct 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities
Close to everything you need. Subway, tram, bus to airport. and restaurant. Will stay again.
Stayed 11 nights in Oct 2024

8/10 Good

Yui Sun

Liked: Cleanliness
Stayed 6 nights in Oct 2024

10/10 Excellent

Moon

Stayed 3 nights in Sep 2024

6/10 Okay

ERIK

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We found a single bed bug in the first room assigned to us. We went down to inform the receptionist and asked for a new room. The receptionist wasn’t very apologetic, in fact no apologies made at all. No attempt at service recovery. The new room had no bed bugs thankfully, and generally feels a bit cleaner. The property generally is very dated and old and probably need an urgent make over. But size wise it’s amazing for HK standard. The daily turnover service is also not bad, no complaints about that. For everything offered, I think the hotel is quite pricy. Would not stay here again unless necessary because of location.
Stayed 4 nights in Oct 2024

8/10 Good

fred

Liked: Cleanliness, staff & service, property conditions & facilities
If you go there from the airport, take the bus, not the MTR. The bus stops across the street! The breakfast buffet was awful and the internet was spotty at times , but good value and location. The staff was friendly and helpful. Check in and out was quick and efficient.
Stayed 9 nights in Sep 2024

2/10 Terrible

Akeem

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

QIANG

Location is great and services are excellent!
Stayed 1 night in Sep 2024

6/10 Okay

David

Liked: Cleanliness
Disliked: Property conditions & facilities
Too old, too dirty. Dryer is not working. Shower base is leaking. The ceiling light is flashing. Told to house keeping, she said have to report to electrical department and everything remains the same until we’re leaving.
Stayed 2 nights in Sep 2024

6/10 Okay

william

Stayed 3 nights in Aug 2024

6/10 Okay

Michael

Stayed 6 nights in Aug 2024

6/10 Okay

Jenny

Liked: Staff & service
My room smelled bad. It smelled like a blend of chlorine and mold. Most part of the room was clean except the shower. The shower was very small like a box. The caulking of the shower door was moldy. The water temperature was not hot at all. The temperature was below moderately warm. If you stay there in the winter, you would be cold in the shower. I didn’t know if the thermostat in the room was working or not. The worst part was the internet. Wifi connection was sporadic. I was working in the my room for a few hours. The connection died a few times while having a zoom meeting. I almost got myself in trouble. If you need to work remotely, I would not recommend this hotel at all. The location of the hotel is a couple of blocks from bus stations, and a bit far from the Sai Ying Pun MTR station. On the good side, hotel staff was polite. They have staff that opened doors or pressed the elevator for you. The room was very roomy except the shower stall.
Stayed 1 night in Aug 2024