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Hotel Alexandra

4.5 star property
Luxury Hong Kong hotel in North Point with a fitness centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Alexandra

Interior
Seasonal outdoor pool
View from room
Exterior detail
43-inch flat-screen TV with satellite channels, TV

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Parking available
  • Room service
  • Gym
The price is €99
includes taxes & fees
18 Dec - 19 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Queen Suite

Queen Suite | View from room

Queen Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Clover Seaview Room

View from room

Clover Seaview Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Heart City View Room (Connecting Rooms For 4 Persons)

Minibar, in-room safe, blackout curtains, iron/ironing board

Heart City View Room (Connecting Rooms For 4 Persons)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
2 bathrooms
Hairdryer
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Diamond Seaview Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Diamond Seaview Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Diamond City View Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Diamond City View Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Clover City View Room

Clover City View Room

Clover City View Room

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Similar properties

Exterior detail

Dorsett Wanchai Hong Kong

Free WiFi
Restaurant
Air conditioning
Gym
8.2 out of 10, Very good, (1003)
The price is €126
includes taxes & fees
18 Dec - 19 Dec
Dorsett Wanchai Hong Kong
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About the area

Map
32 City Garden Road, North Point, Hong Kong

What's nearby

  • Happy Valley Race Course - 3 min drive
  • Times Square Shopping Mall - 3 min drive
  • Hong Kong Convention and Exhibition Centre - 4 min drive
  • Pacific Place - 4 min drive
  • Lan Kwai Fong - 6 min drive

Getting around

  • Hong Kong Fortress Hill Station - 3 min walk
  • Fortress Hill Tram Stop - 4 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪Five Guys - ‬3 min walk
  • ‪Angus Café 半島冰室 - ‬2 min walk
  • ‪Harbour Grand Café - ‬1 min walk
  • ‪Pause It - ‬1 min walk
  • ‪Harbour Club Lounge 貴賓閣 - ‬1 min walk

About this property

Hotel Alexandra

Luxury hotel near Times Square Shopping Mall
Located close to Sogo Causeway Bay and Happy Valley Race Course, Hotel Alexandra provides dry cleaning/laundry services, a gym and a conference centre. The on-site restaurant, Cafe A, offers breakfast, brunch, lunch and dinner. In addition to a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and a 24-hour front desk
  • Smoke-free property, tour/ticket information and a front desk safe
  • Guest reviews give top marks for the helpful staff and location
Room features
All 840 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Free toiletries and hairdryers
  • 43-inch flat-screen TVs with satellite channels
  • Mini fridges, free infant beds and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (HKD 600 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 176 for adults and HKD 121 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe A

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (9,990 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 39 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 506 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately HKD 176 for adults and from HKD 121 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

The seasonal pool will be open from May to November
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Frequently asked questions

Does Hotel Alexandra have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from January 1 until March 31.

How much does it cost to stay at Hotel Alexandra?

As of 11 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Alexandra on 18 Dec 2024 start from €99.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Alexandra pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Alexandra?

Valet parking is available for HKD 600 per day.

What time is check-in at Hotel Alexandra?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel Alexandra?

Checkout is at noon.

Where is Hotel Alexandra located?

Located in North Point, this luxury hotel is within 1 mi (2 km) of Sogo Causeway Bay and Times Square Shopping Mall. Happy Valley Race Course and Taikoo Place are also within 2 mi (3 km). Fortress Hill Tram Stop and Jupiter Street Tram Stop are within a 5-minute walk.

Hotel Alexandra Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 261 out of 591 reviews" "
Rating 8 - Good. 201 out of 591 reviews" "
Rating 6 - Okay. 67 out of 591 reviews" "
Rating 4 - Poor. 39 out of 591 reviews" "
Rating 2 - Terrible. 23 out of 591 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

SIMON SHUNG KEE

Stayed 6 nights in Nov 2024

4/10 Poor

Xiaofeng, Irving

Disliked: Cleanliness, staff & service, property conditions & facilities
Kind of sticky on the floor, room is too small, does not look like a 4.5 stars hotel, not even 4 stars.
Stayed 3 nights in Dec 2024

8/10 Good

Chun Sang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient with the Fortress Hill Metro station just a walk bridge away. Lots of eatery and bakery around. Staff are helpful.
Stayed 16 nights in Nov 2024

10/10 Excellent

Daniel

Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very polite and helpful. Good choice for buffet breakfast evening
Stayed 7 nights in Nov 2024

10/10 Excellent

Chi Hwa

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value for money. It’s clean inside the hotel, and also the room. The shower is excellent too. Very easy access to public transport. Reception staff very helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Chi Hwa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean throughout the hotel. If you arrive on foot or via public transport, the entrance is not the same as the main entrance. But there’s staff to direct you to the right path. Very convenient for public transport/ MTR. The shower is particularly excellent. Reception staff, particularly Alfred, is very helpful and a big thank you to him. Overall very good value for money
Stayed 6 nights in Nov 2024

10/10 Excellent

Yongxia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Good views and easily accessible by island line transit
Stayed 2 nights in Nov 2024

4/10 Poor

Gabriel

Stayed 18 nights in Oct 2024

8/10 Good

Mei Yee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient location for MTR. Luxurious feel to hotel. Staff are very helpful, especially the concierges when helping us with taxis
Stayed 7 nights in Nov 2024

10/10 Excellent

Lim Chee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel looks very grand & opulent 5 minutes walk to the MTR very clean and staff efficient and polite. Would recommend to anyone visiting Hong Kong.
Stayed 4 nights in Nov 2024

8/10 Good

Kun Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind os small for 3 ppl in one room. Not much shopping around the area.
Stayed 6 nights in Nov 2024

6/10 Okay

Angela

Stayed 9 nights in Nov 2024

8/10 Good

Peck Loo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is so convenient to the nearest MTR. Nearby eateries are good.
Stayed 4 nights in Nov 2024

10/10 Excellent

shengxi

Liked: Amenities
Great service, nice location
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and good location
Stayed 5 nights in Nov 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how the property is close to everything
Stayed 2 nights in Nov 2024

8/10 Good

Haolin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in good location, within 5 mins to metre station and a few mins walk to a busy street that is full of restaurants and shops. The only downside i got was the room was not being cleaned properly. We have foudn some small bugs on the first night. We did not notice it until we lay down very late at night as we were out all day. We have to request to change room at around midnight. Despite all these, the service was great, and the new room was in mich better condition. we have been moved to a new room immediately and offered 2 x free breakfast for the next day morning. Overall it was a great experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jaroslaw

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking from the hotel to the city was difficult. Need to walk through the restaurant.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tuck Sung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed six nights at this hotel. Everyday is a present day. The room cleaning staffs greets us with smiles and greetings. So as all the staff along the way till we leave the hotel. The reception and the concierge staffs are very helpful as well. I will stay here again.
Stayed 6 nights in Oct 2024

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

charlotte

My husband was sick can’t not go to hotel went straight home by medical advise did report to hotel ask for cancellation and refund and give them a doctors and medical emergency to cancel they didn’t reply and refused to give us refund not to happy
Stayed 4 nights in Oct 2024

6/10 Okay

kwing cheung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

OLGA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, beautiful inside, but a bad neighbourhood. Thin walls, so can hear people on hallways.
Stayed 3 nights in Oct 2024