Twenty One Whitfield

3.5 star property
Central Hong Kong hotel connected to a shopping centre, steps from Victoria Park

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November 2024

Photo gallery for Twenty One Whitfield

Pool
Desk, blackout curtains, free cots/infant beds, free WiFi
Full Harbour View Studio | Bathroom
Beach
Desk, blackout curtains, free cots/infant beds, free WiFi

Reviews

8.0 out of 10

Very good

Popular amenities

  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
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Room options

Harbour View Studio

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Map
21 Whitfield Road, Hong Kong

What's nearby

  • Victoria Park - 2 min walk
  • Hong Kong Sogo - 15 min walk
  • Times Square Shopping Mall - 17 min walk
  • Hong Kong Convention and Exhibition Centre - 5 min drive
  • Kowloon Bay - 9 min drive

Getting around

  • Wing Hing Street Tram Stop - 5 min walk
  • Hong Kong Fortress Hill Station - 6 min walk
  • Hong Kong International Airport (HKG) - 42 min drive

Restaurants

  • ‪星越 - ‬3 min walk
  • ‪大快活 - ‬3 min walk
  • ‪坐忘 - ‬2 min walk
  • ‪太平洋咖啡 - ‬1 min walk
  • ‪Prisma Coffee Company - ‬2 min walk

About this property

Twenty One Whitfield

Hotel near Victoria Park
Located close to Hong Kong Central Library and Hong Kong Sogo, Twenty One Whitfield has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Luggage storage, a lift and a 24-hour front desk
  • A front desk safe and smoke-free property
Room features
All 54 rooms feature comforts such as air conditioning, in addition to amenities such as free WiFi.
Other amenities include:
  • Hairdryers and soap
  • LED TVs with satellite channels
  • Wardrobes/cupboards, mini fridges and free infant beds

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 36 floors
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 550.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: HKD 550.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Twenty One Whitfield Aparthotel Hong Kong
Twenty One Whitfield Aparthotel
Twenty One Whitfield Hong Kong
Twenty One Whitfield
Twenty One Whitfield Hong Kon
Twenty One Whitfield Hotel
Twenty One Whitfield Hong Kong
Twenty One Whitfield Hotel Hong Kong

Frequently asked questions

Is Twenty One Whitfield pet-friendly?

No, pets are not allowed at this property.

How much is parking at Twenty One Whitfield?

Twenty One Whitfield doesn't offer parking.

What time is check-in at Twenty One Whitfield?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Twenty One Whitfield?

Checkout is at noon.

Where is Twenty One Whitfield located?

Located in Wan Chai, this hotel is within a 15-minute walk of Victoria Park, Hong Kong Central Library and Hong Kong Sogo. Times Square Shopping Mall is 0.9 mi (1.5 km) away. Wing Hing Street Tram Stop and Jupiter Street Tram Stop are within a 5-minute walk.

Twenty One Whitfield Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 97 out of 282 reviews" "
Rating 8 - Good. 126 out of 282 reviews" "
Rating 6 - Okay. 31 out of 282 reviews" "
Rating 4 - Poor. 16 out of 282 reviews" "
Rating 2 - Terrible. 12 out of 282 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

8.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
M
Wifi is open to public without password. That means it’s super slow. I told this to front desk, but she doesn’t do anything and ignore. Bed sheets no changed for 5 days. It’s dirty obviously. It’s worse than hose. Water has problem. I got diarrhea on 1st day. And it continues during stay. I didn’t drink, but it’s also not good for brushing teeth and shower.
Stayed 4 nights in Feb 2024

4/10 Poor

Silvia

Disliked: Staff & service
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No service at all , staff not helpful and reject any of guest request
Stayed 1 night in Dec 2020

10/10 Excellent

Lok Yu

Stayed 1 night in Aug 2020

10/10 Excellent

HM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, Converient, easy to access. Quick Check in and check out
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s convenient to all transport yet quiet in the evening.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, near park, shops and restaraunts. Compared to other Hong Kong apartments it is roomy with good facilities. Servicing was excellent with clean towels and personal products renewed daily.
Stayed 7 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
There is no receptionist but instead 2 disgustingly rude, middle aged local security guards who makes dirty joke even during the checkin. Room key is used instead of key card. The room is kinda dirty, especially the sofa and desk. There is literally zero amenities provided, except for a piece of soap. The corner curtain wall is amazing, however the so called bay view is partially obstructed by adjacent old buildings and high rise commercial buildings. The curtain wall glass is very transparent, therefore fully shutting the curtain is the only way to get privacy. This is rather a service apartment than hotel, not recommended if you are travelling.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location is ok. But not every room got a good view. Only 29/f or upper floor. Better have detailed description.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
The staff is really impolite during check in. The room is not clean and it is very small. Will never go again.
Stayed 1 night in Jul 2019

10/10 Excellent

Karson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting but pricey!
The sea view as shown on the hotel photos aren't update, only a narrow portion of the sea can be viewed, since new buildings from the surrounding have been built! Room and bed cloths were very cleaned, overall 4 stars, 12 minutes walk from the metro, a bit pricey for the location, facilities and self-serviced style rooming! Mini-reception on the ground floor, each level with only 2 rooms, the architecture of the building is modern but sausage like raised over the concrete forest! ^0^
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Manon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room was super clean and very comfortable. It is also very quiet and had a great view. The staff on reception were extremely pleasant and friendly. This hotel has very limited facilities so if you want to lounge around a hotel at a bar etc , this isn't for you. But if you want a clean, quiet comfortable place at a good price it is perfect. MTR is nearby and there are 7 elevens, Victoria Park and causeway bay not far.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love
Love the staycation except that their iPhone charger remains at the age of iPhone 4
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Views were amazing but rooms were showing age(probably because of poor selection of fixtures such as white walls and wooden floors) and staff was really unfriendly during check in
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Cleaning was not good. Curtain was very dirty and amenities quality was not good too. But the view of the room could be one of the reason to visit this place.
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Spacous room, but poor reception service
spacious room with a little harbour view, but unfriendly receptionist. I kept my luggage in the hotel after checked out. A young man receptionist asked me to leave it in the corridor, but he did not put any marks on it. I have doubts about the security. When I returned to the hotel in the evening, my luggage still put in the same place without any marks on it. I told the lade receptionist that I wanted to take my luggage back. She answered me that take it. In this case, anyone could claim my luggage.
Stayed 1 night in Mar 2019

6/10 Okay

Gabriela

Average
Average.
Stayed 2 nights in Feb 2019

2/10 Terrible

Seaskin, Hong Kong

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Staffs are impolite and unfriendly Rooms’ view is good but bad service.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I was assigned to Room A on the 22nd floor, but the view was a little bad. In the room on the 22nd floor, it was so close to the apartment next to me that I was uncomfortable because I had eye contact with the residents. After paying the extra fee, we moved to the room on the 35th floor. If you chose this hotel because of the view, please select the upper room. Cleaning conditions are quite inadequate and employees are unkind. I was supposed to check out the rate for an hour during the upgrade, but my manager told me it was impossible because there was no record on the day I checked out. The first day's employees may have failed to record by mistake, but the manager said no without checking it. And they say that they can't replace the towel after staying for two days. Keep in mind in advance.
Stayed 2 nights in Dec 2018

8/10 Good

Shu Fen

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Nice room, bad service
Great room. Lobby is bad Bad staff service - wanted to charge me extra money to check in an hour early. Staff not helpful at all, spent most of their time gossiping amongst themselves
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2018