Hornstein Holidays

Hotel is to antique for me and room is small.

I enjoyed my stay at this hotel. As a solo female traveller I felt very safe and the rooms were nice and clean. I loved the fact there was a pillow menu. The breakfast was nice with lots to choose from, they had eggs, bacon, sausages as well as continental options. I ordered room service on my first night as I was exhausted and the burger was delicious. The only negatives were the room was too hot. Even with the heating turned off it was still very stuffy so I opened the window but then the street noise was very loud. On check out they tried to charge me for 2 items from the mini bar which I did not use. Those items were missing when I checked in to the room so just make sure your mini bar is fully stocked when you check in. The lady at reception was helpful though and removed the charge when I explained. The Location is great. A 5 minute walk to the main part of the old town. There is a subway you have to use to get to the other side of the road which I was wary of at first but its very busy with lots of people around. The room is stocked with shower gel but the shampoo and conditioner is a 2 in 1 which for me I don’t personally like so may be best bringing your own shampoo and conditioner. Overall I had a nice stay and I would come back to this hotel.

Arte hotel was a clean, affordable, and friendly place that met all our needs. The service was excellent and the rooms were comfortable. When I requested a quiet room they gave us a room that's secluded from the common area and the other rooms. I would highly recommend to friends and would return again when I'm in Vienna. I just had two minor disappointments, one of which is the lack of a kettle. It was freezing when I visited so missed having hot water when I needed. Also, I stayed in a smoke-free room but could smell cigarettes from the toilets sometimes. I assume it was the person next door and while it's not the hotel's fault, it was not pleasant. Otherwise, I have nothing but compliments for the hotel. It's great to reach by public transport and have a lot of food and grocery options in the shopping mall just next door.