2/10 Terrible
Nekea
Business traveller
20 Jan 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not do not do not do not do not stay here!!!!!!!!
Please, please please let this be a warning to you. Whoever is reading this do not book this hotel. You will be truly and utterly disappointed. I had to request different rooms and transferred to three different rooms. All of them were utterly unacceptable.
My first room had black and pink mold around the toilet, tub, the tub was broken and shards of the plastic lining of the tub were cutting my feet while I was taking a shower. Also, the sink in the bathroom did not drain. Also, I had an adjoining room which I did not ask for in the bottom of the door. Had a carpet pulled up so you can see under my room if you were to walk by in the hallway.
The second room I moved to I made sure to inspect before I put any of my stuff down – and saw the bathroom floor was dirty. Disgusting. The manager later told me that was just the tile …
The last room they transferred me to was on the penthouse for the front desk manager apologized to me profusely. This was the room I stayed in as I was not allowed to get a refund since I booked through a third-party .
This room had some black mold in the sprinklers, which look like they haven’t been cleaned for years, and also some mold around the tub not as much as the first room, but still as this room was not an adjoining room I did feel a bit safer until the first night in this room someone tried to open my door. The second day in this room my toilet over flowed .. with just a little toilet paper.
Nekea
Stayed 2 nights in Jan 2025