Hotel ZaZa Houston Memorial City

4.0 star property
Hotel with a full-service spa, a quick walk to Memorial City Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel ZaZa Houston Memorial City

Sauna
Terrace/patio
Poolside bar
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Exterior
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Pet-friendly
  • Parking available
The price is €324
includes taxes & fees
24 Dec - 25 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 7 of 7 rooms

Premium Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Signature Suite

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Pillow-top bed
Premium bedding
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, Multiple Beds

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 King Beds

Premium Room, 1 King Bed, Accessible

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Pillow-top bed
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
Premium bedding
Private bathroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
9787 Katy Freeway, Houston, TX, 77024

What's nearby

  • Memorial City Mall - 4 min walk - 0.4 km
  • CityCentre - 4 min drive - 4.1 km
  • Town and Country Village - 4 min drive - 3.6 km
  • Westheimer Rd - 7 min drive - 6.5 km
  • Baseball USA The Yard - 7 min drive - 7.6 km

Getting around

  • Houston Station - 18 min drive
  • Houston William Hobby Airport (HOU) - 46 min drive

Restaurants

  • ‪Memorial City Mall Foodcourt - ‬11 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Olive Garden - ‬11 min walk
  • ‪Sult'an Pepper - ‬12 min walk

About this property

Hotel ZaZa Houston Memorial City

Upscale hotel near Memorial City Mall
Located close to CityCentre and Town and Country Village, Hotel ZaZa Houston Memorial City provides a poolside bar, a terrace and a coffee shop/cafe. Treat yourself to a massage at ZaSpa, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Full breakfast (surcharge), a free local area shuttle and valet parking (surcharge)
  • Concierge services, luggage storage and a front desk safe
  • Newspapers in the reception, a 24-hour front desk and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 159 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Egyptian cotton sheets, pillowtop mattresses and free cots/infant beds
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with premium channels
  • Daily housekeeping, desks and desk chairs

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 3 miles
  • Area shuttle
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 5:30 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 150.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 25.00 per person
  • Valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

A car is not required for transport to and from this property
Parking height restrictions apply

Property is also known as

Hotel ZaZa
ZaZa Houston Memorial City
ZaZa
Zaza Houston Memorial City
Hotel ZaZa Houston Memorial City Hotel
Hotel ZaZa Houston Memorial City Houston
Hotel ZaZa Houston Memorial City Hotel Houston

Frequently asked questions

Does Hotel ZaZa Houston Memorial City have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel ZaZa Houston Memorial City?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel ZaZa Houston Memorial City on 24 Dec 2024 start from €324.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel ZaZa Houston Memorial City pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel ZaZa Houston Memorial City?

Valet parking is available for USD 46 per night.

What time is check-in at Hotel ZaZa Houston Memorial City?

Check-in start time: 4 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel ZaZa Houston Memorial City?

Checkout is at noon.

Where is Hotel ZaZa Houston Memorial City located?

Located in Memorial, this spa hotel is 0.2 mi (0.3 km) from Memorial City Mall, and within 3 mi (5 km) of CityCentre and Town and Country Village. First Congregational Church of Houston and Edith L. Moore Nature Sanctuary are also within 3 mi (5 km).

Hotel ZaZa Houston Memorial City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 661 out of 844 reviews" "
Rating 8 - Good. 113 out of 844 reviews" "
Rating 6 - Okay. 27 out of 844 reviews" "
Rating 4 - Poor. 22 out of 844 reviews" "
Rating 2 - Terrible. 21 out of 844 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Mwafeq

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad customer service
Stayed 1 night in Oct 2024

10/10 Excellent

Anita

Liked: Staff & service, property conditions & facilities
The staff was amazing!
Stayed 1 night in Dec 2024

8/10 Good

Louie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the stay but the only problem is no free parking. Paying that much for a room the more just to park is not right
Stayed 1 night in Dec 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually stay at ZaZa Museum location. Glad we gave this location a shot. Super clean, great spot
Stayed 1 night in Nov 2024

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel- consistent quality and great service.
Stayed 1 night in Nov 2024

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Limited parking but easy access
Stayed 1 night in Oct 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Sep 2024

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Larry

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food great, staff quick response, housekeeping great, valet service great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Beau

Stayed 1 night in Oct 2024

10/10 Excellent

Warren D

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this property for business travelers in the Houston area.
Stayed 1 night in Oct 2024

10/10 Excellent

Nelie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Damarice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely facilities, high end amenities, and excellent food and service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Oliver, Katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great luxury rooms with astonishing balcony view
Stayed 1 night in Oct 2024

8/10 Good

Robin

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Hotel Zaza was short, just two nights. PROS: *Our room, #922, was spacious and had adequate storage and seating. *The bathroom was lovely, clean and the amenities (shampoo, etc.) were better than average. *We had plenty of hot water. *The bed and linens were quite comfortable, and we had plenty of pillows. *The a/c unit worked well, and the television was high quality and easy to figure out. *The wi-fi access was great. CONS: *The room was excessively dark, with light from lamps only. Working at the desk would have required unplugging a lamp, getting an extension cord and placing the lamp on the table. It was DARK! *The safe in the room did not work. We advised the front desk of this on night one and were assured it would be either repaired or replaced asap; it never was. We took our valuables with us on leaving the room. *The bank of charging ports on the work desk did not work. The desk was plugged into an outlet into which a phone was plugged, and the phone worked but not the charging ports. This made it, again, impossible to work at the desk. *Very pricey valet parking is all that is available - there is no on street or nearby parking. I understand this dilemma, however, we should have been notified of this situation when booking our room. *There are 2 Hotels Zaza in Houston, one at Memorial Circle and one at Museum District. We found this out the hard way when our GPS maps took us to the wrong one! Again, some communication would've been helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Zaza is a wonderful place to stay. From the staff to the amenities everything was great 👍
Stayed 1 night in Oct 2024

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location - only complaint is our rooms (we requested a move) were either looking at the highway or a parking lot, so didn’t really want to sit in the patio and the road noise was noticeable. I’m sure there are rooms that are quiet and have a better view. Quality of everything was outstanding from the bed linens, showhead, on-floor morning coffee , so highly recommend. We’ll definitely return!
Stayed 2 nights in Oct 2024

10/10 Excellent

AJIT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good hotel and the best staff If you don’t need an accessible room I would recommend that you tell the reception not to put you in one of those rooms unless you want to wipe the floor after every shower. The water goes everywhere all over the floor.
Stayed 2 nights in Oct 2024

10/10 Excellent

Barbara, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly

Stayed 1 night in Sep 2024

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Hotel Zaza! We will most definitely be going back.
Stayed 2 nights in Sep 2024

8/10 Good

Michael A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet hotel. I’m not crazy about being unable to “self-park” my car, I just don’t care for being reliant on having a car valet to retrieve my car whenever I want to run an errand. This is a minor annoyance. I would definitely stay at Hitel ZaZa again.
Stayed 2 nights in Sep 2024