Reception

Reviews

4.4
Rating 10 - Excellent. 7 out of 133 reviews
Rating 8 - Good. 18 out of 133 reviews
Rating 6 - Okay. 19 out of 133 reviews
Rating 4 - Poor. 29 out of 133 reviews
Rating 2 - Terrible. 60 out of 133 reviews

5.2/10

Cleanliness

4.6/10

Staff & service

3.4/10

Amenities

4.6/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

Vance

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service
My experience was terrible and quite disastrous. There was no customer service at all. The air conditioning barely worked, and the worst part was the unpleasant odors, including noticeable smells of drugs, in the hallways and rooms.
Stayed 3 nights in Nov 2024

2/10 Terrible

Irina

Stayed 3 nights in Sep 2024

2/10 Terrible

maria

Disliked: Staff & service, amenities, property conditions & facilities
no me gustó
Stayed 4 nights in Sep 2024

6/10 Okay

Dellademn

Disliked: Staff & service
okay, for low budget person
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

We booked a day in advance and called hotel.com to confirm our stay and was reassured that they had a room for us and said the hotel confirmed our stay. After landing from airport at 1030pm with our daughter , we were tired and hungry. We drove almost an hour to get to the hotel and they told us they over booked and there was no rooms available. We had no where to go because all the hotels around were sold out. This was the worst experience and would not recommend this place.
Stayed 1 night in Jul 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
There was no parking when I checked in, so I parked across the parking lot and my car was towed. I am now late for work and cannot locate my car either.
Stayed 1 night in Aug 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

2/10 Terrible

Rikki

Stayed 1 night in Jul 2024

4/10 Poor

Anhthu

Stayed 1 night in Jun 2024

4/10 Poor

Mario

Disliked: Staff & service, property conditions & facilities, room comfort
Issues with the doors and amenities
Stayed 1 night in Jun 2024

2/10 Terrible

KURT

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smells of tobacco. Dirty bedding
Stayed 2 nights in May 2024

8/10 Good

Ernest

Stayed 1 night in Apr 2024

2/10 Terrible

Sara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

6/10 Okay

Brandy

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room had bugs.
Stayed 1 night in Feb 2024
Response from Paul P. on 29 Feb 2024
Hello Brandy,Thank you for taking the time to review your stay at our hotel. We value your feedback and are always striving to improve our services.We noticed that your review lacked some specific details that could help us understand your experience better. If you could provide us with your room number, it would greatly assist us in addressing any issues you may have encountered during your stay.We appreciate your understanding and look forward to hearing from you soon.Best Regards,Super 8 Management

2/10 Terrible

CHRISTOPHER B

Stayed 1 night in Jan 2024

10/10 Excellent

Ellen, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
I got all the sleep I needed. Thank you I will return again.
Stayed 2 nights in Sep 2023
Response from Paul on 29 Oct 2023
Hi Ellen,Thank you for staying with us. We are thrilled to know you liked the stay with us. We are looking forward to serving you again soon.

4/10 Poor

maria elisa

Disliked: Cleanliness, staff & service, property conditions & facilities

run down hotel

They do not have Internet in the room, it is neglected with burnt sheets, its burnt lights and it is appreciated that there is no constant maintenance, I'm sorry I had to say
Stayed 2 nights in Aug 2023

6/10 Okay

Cyrus

Business traveller

Just ok

It is just ok. Nothing to brag about but a place to sleep if you are looking for a place to sleep in that neighborhood.
Stayed 1 night in Jun 2023

2/10 Terrible

Felix

Stayed 1 night in May 2023

2/10 Terrible

Dean

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Not friendly, Bugs in the room, used towel hanging in bath room. Will never return
Stayed 1 night in Jan 2023

4/10 Poor

Kayla

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

2/10 Terrible

Zach

Stayed 2 nights in Sep 2022

2/10 Terrible

Pedro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

2/10 Terrible

Lella

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved room with hot tub. Well hot tub room not working. Then ice machine doesnt ever work.
Stayed 2 nights in Mar 2022

6/10 Okay

MELINDA

Liked: Staff & service
Disliked: Cleanliness

Older needs updated

Older motel expensive for condition. Killed several bugs in room
Stayed 1 night in Dec 2021

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware

When we got to the room it appeared that the room had been used or not cleaned appropriately. We went back to ask for another room and were denied because “she was short maids”. The website offers parking for bus, and RV. I had a medium Penske truck pulling a trailer and there was ZERO chance to get into that “bus and RV “ spot. Maybe a car with a 10 foot trailer!!! I would NOT go back there if it was free!! There was no shampoo to shower with:( Only positive ….. easy on and off of I-10.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
wish i wouod havw taken photos, i just left the room after seeing a dead cockroache on the bathroom floor. definitely not like the picture no way was i getting into the “suite” bathtub. Overall disgusting
Stayed 1 night in May 2021

2/10 Terrible

Prajit M

Business traveller
Disliked: Cleanliness, staff & service
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Don't stay here.
Stayed 1 night in May 2021

4/10 Poor

Monique

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE!!!!

TERRIBLE SERVICE!! Don’t stay here!! Lady in front office I’m guessing she’s owner is rude. She has no customer service. Hotels customer service is also trash, they refused to give us refund claiming, it’s at the hotel approval. So we went into the room, first thing my boyfriend did was use the restroom. I brought in a half drinking beer inside the room, i chugged the beer and threw it in the trash. Mind you when we first walked in the pillows was flat as if someone came in the room laid down and walked out. When my boyfriend came out the restroom he said the toilet doesn’t work and the towels look used they were dirty. At that point I said let go get another room, or see if she has a solution to the problem. I tell the lady at the front, she gets really angry , start yelling saying we used the room because their was a beer in the trash can and said the trash bag was wet. I gave her the key so she could see what we were talking about, she refused to give it back and said we needed to contact hotels for refund she said they wouldn’t give us one which they didn’t. She refused to give us another room, saying we used the room, we was in the room for a total of 10 minutes. After she took the room key, I followed her inside front office where she went into the back room and was yelling on the phone with someone about what just happened for 10 minutes. When she came out I asked what was she going to do? She started yelling & cursing saying we used the room it’s been 20 minutes.
Stayed 1 night in Mar 2021

4/10 Poor

Robert

Disliked: Property conditions & facilities, room comfort
Alarm clock kept going off at random times, as well as the radio.
Stayed 1 night in Mar 2021

2/10 Terrible

Lorenzo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run down terrible Shady atmosphere around there.

Our stay was Terrible the property is run down. They have a no refund policy once they swipe your card or you pay through your app. The room wasn't ready even though it was well after 3pm and also the office clerk manually shut off the water to the room we complianed and she came with a water key to manually cut the water back on in our room we said wow!! I am surprise thise hotel is on anyone app to book.
Stayed 1 night in Mar 2021

2/10 Terrible

veronica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our check in was at 1, we arrived at 2:30 and the room was not ready. We had to make it to a family party and had to stay elsewhere.
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

2/10 Terrible

Jon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
TERRIBLE SERVICE. I called to change my room from king to queen; no answer. I was also going to arrive late so I needed to talk with someone on staff. When I arrived, after paying through Expedia, the motel sold my already booked room! I am reaching out to Wyndham and will post further updates once I hear from Wyndham.
Stayed 1 night in Mar 2021

2/10 Terrible

Ovidio

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst customer service. Do not book your room in thislocation

Stayed 1 night in Mar 2021

8/10 Good

Andy

Liked: Cleanliness
Disliked: Staff & service
The stay was good but that morning before check out room service was knocking early in morning almost walked in on me while I was in shower
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Nothing, they would not honor our deal. Not happy with Expedia right now !!
Stayed 1 night in Feb 2021

2/10 Terrible

Edwin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A scam.

We showed up and were told they would NOT honor our confirmed reservation. Had to try other accommodations. Worst experience ever.
Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

worst hotel I ever experienced

Room had strong odor of smoke when I checked in , but I was told if I smoke I would be charged a smoke fee, I advised the lady I requested smoke free but my room smelled strongly of smoke. I was charge an additional fee for a 2nd guest, even though I purchased a king size bed and online when i booked it said it hold up to 2-3 guest. There was no mention online that only 1 person per a room allowed. The lady up front was rude and unfriendly.
Stayed 1 night in Sep 2020

4/10 Poor

Santos

Business traveller
Disliked: Staff & service
Stayed 1 night in Sep 2020

2/10 Terrible

Anthony

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

DO not stay there

It was horrible no atm they ask for extra money and I had to call police on front desk
Stayed 1 night in Sep 2020

2/10 Terrible

Rebecca

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do NOT waste your money or time here!!!

Do NOT patronize this hotel!! I have NEVER been treated so poorly as a paying customer in my life!! I stayed 4 days (unfortunately we evacuated and there were no other places to stay) I very kindly requested a handicap accessible room and was told she didn’t have those! HOW IS THAT LEGAL?Also, she charged me $240 extra because I had a chihuahua with me. Sheesh!! The room smelled like mold and smoke and had roaches casually walking outside and in the room like they owned the place. ROACHES YA’LL!! The lady that runs it fussed at my 11 year old daughter while we were packing up to leave and told her to get in the room and get her the linens!! EXCUSE YOU???!!!! So, I really don’t mind that my dog shed all over in those sketchy looking sheets on the bed.
Stayed 3 nights in Aug 2020

2/10 Terrible

Donna

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Nonsense

The manager misbooked the date for the room. No refund, no change, etc. We paid for a room didn't even get the key to
Stayed 1 night in Aug 2020

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2020