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Hue Serene Palace Hotel

3.0 star property
Hue hotel in Hue City Centre with 24-hour front desk and restaurant

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hue Serene Palace Hotel

Terrace/patio
Family Triple Room | City view
Family Quadruple Room
Family Quadruple Room | City view
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
The price is €45
includes taxes & fees
6 Oct - 7 Oct
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
LED TV
Ceiling fan
Blackout curtains
Down duvet
Hairdryer
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Room

Junior Room

Junior Room

Highlights

Soundproofed
Air conditioning
LED TV
Ceiling fan
Blackout curtains
Down duvet
Hairdryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room, City View

Deluxe Room, City View

Deluxe Room, City View

Highlights

Soundproofed
Air conditioning
LED TV
Ceiling fan
Blackout curtains
Down duvet
Hairdryer
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

Highlights

Soundproofed
Air conditioning
LED TV
Ceiling fan
Blackout curtains
Down duvet
Hairdryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Soundproofed
Air conditioning
LED TV
Ceiling fan
Blackout curtains
Down duvet
Hairdryer
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

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About the area

Map
21 Lane 42 Nguyen Cong Tru Street, Hue, Thua Thien-Hue

What's nearby

  • Hue Night Walking Street - 5 min walk
  • Truong Tien Bridge - 14 min walk
  • Dong Ba Market - 3 min drive
  • Imperial City - 4 min drive
  • Con Hen - 4 min drive

Getting around

  • Ga Hue Station - 8 min drive
  • Hue (HUI-Phu Bai Intl.) - 30 min drive

Restaurants

  • ‪Cơm hến mụ Liêm - ‬2 min walk
  • ‪Bún Bò Thủy - ‬2 min walk
  • ‪Shino Sushi & BBQ - ‬1 min walk
  • ‪Secret Lounge Hue - ‬1 min walk
  • ‪Bánh canh Nam Phổ - ‬2 min walk

About this property

Hue Serene Palace Hotel

Hotel located in Hue City Centre
At Hue Serene Palace Hotel, you can look forward to a terrace, dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • English breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Smoke-free property, a lift and luggage storage
  • Concierge services, a front desk safe and a TV in reception
Room features
All guest rooms at Hue Serene Palace Hotel offer thoughtful touches, such as air conditioning and dressing gowns, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with bidets and baths or showers
  • 32-inch LED TVs with cable channels
  • Electric kettles, ceiling fans and daily housekeeping

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily English breakfast available for a fee: VND 200,000 per person
  • A restaurant

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 200000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately VND 200000 per person
  • Airport shuttle fee: VND 350000 per person (one-way)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: VND 200000.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hue Serene
Hue Serene Palace
Hue Serene Palace Hotel
Serene Hue
Serene Palace
Serene Palace Hotel
Serene Palace Hue
Hue Serene Palace Hotel Hue
Hue Serene Palace Hotel Hotel
Hue Serene Palace Hotel Hotel Hue

Frequently asked questions

Is Hue Serene Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hue Serene Palace Hotel?

As of 28 Sept 2024, prices found for a 1-night stay for 2 adults at Hue Serene Palace Hotel on 6 Oct 2024 start from €45.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hue Serene Palace Hotel?

Hue Serene Palace Hotel doesn't offer parking.

What time is check-in at Hue Serene Palace Hotel?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Hue Serene Palace Hotel?

Checkout is at noon.

Does Hue Serene Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 350000 per person applies.

Where is Hue Serene Palace Hotel located?

Located in Hue City Centre, this hotel is within a 15-minute walk of Hue Night Walking Street and Truong Tien Bridge. Nguyen Dinh Chieu Walking Street and Royal Fine Arts Museum are also within 1 mile (2 km).

Hue Serene Palace Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 541 out of 817 reviews" "
Rating 8 - Good. 247 out of 817 reviews" "
Rating 6 - Okay. 24 out of 817 reviews" "
Rating 4 - Poor. 3 out of 817 reviews" "
Rating 2 - Terrible. 2 out of 817 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel. Loved the city of Hue
Fantastic service. Great breakfast. Just wish they provided a water source to refill reusable water bottles instead of having to purchase/use one-time-use bottles.
Stayed 3 nights in Jun 2024

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars!!!
This hotel exceeded expectations in every way. The one change I would suggest is providing a large water jug for travelers to refill water bottles vs having to use one use plastic bottles. They were super helpful with booking a tour excursion to Hoi An. They helped with bags, the food was great, and we highly recommend this hotel!
Stayed 3 nights in Jun 2024

10/10 Excellent

cu

Liked: Cleanliness, staff & service
Gdhsh
Stayed 1 night in May 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Super friendly staff, particularly the affable gentleman in his 30s who worked nights. Prime area of the city. Would stay again in a heartbeat. Recommended without hesitation. The transport they booked for us was cheaper than Grab and our driver had a fancy car and spoke English well.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, bright, well air conditioned rooms in a very accessible part of the city.
Stayed 3 nights in Sep 2022

10/10 Excellent

quyen

Travelled with family
Liked: Staff & service
I love the staff working there as they are very helpful and had great customer service. I don’t like room and the bed linen….they are not as cleaned. I saw stains and hair on my bed sheet. In addition, the water drain was plugged up and I see that they probably have plumbing drainage issues that they need to figure out to resolve it.
Stayed 2 nights in Jul 2022

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort
Basic but good service
Basic but clean hotel with very friendly staff. Furniture is a little dated and simple, repetitive breakfast, but a cost-effective and comfortable place to stay in Hue.
Stayed 3 nights in Jun 2020

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a gem of a hotel with some of the friendliest staff we met in Vietnam . Our room was spacious and spotlessly clean. We ate in the restaurant for the 3 nights we were there as very few places open due to the coronavirus restrictions but we really pleased by the delicious food and the choice offered. I would certainly have no hessitation at staying here again.
Stayed 3 nights in Mar 2020

10/10 Excellent

Kendra, Nashville, TN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is wonderful! The staff is amazing, really sweet, and helpful. The room was large and spacious with a nice balcony and city view. The bed was super comfortable. Their restaurant had amazing food. We ate almost every meal there. I can highly recommend this hotel.
Stayed 3 nights in Mar 2020

10/10 Excellent

James

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are what make the hotel fantastic. The young ladies in the reception and dining room are pleasant and so helpful. It is a pleasure to meet them.
Stayed 1 night in Mar 2020

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff, nice room and good location. Great stay.
Stayed 2 nights in Feb 2020

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great little hotel
This was a great base for exploring both north and south of the river. Very happy and helpful staff. No hesitation in recommending.
Stayed 3 nights in Mar 2020

10/10 Excellent

SHIN WEN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended hotel
Room very clean and comfortable..Even bath tab also big ...nice breakfast ...we really enjoy our stay ..hope in future can come again...and is high recommend
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was as expected, staff was helpful. Manager looks intimidating but very helpful and professional
Stayed 2 nights in Feb 2020

10/10 Excellent

Kay, UK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, meeting our every need. We would certainly visit again.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome.
Very nice rooms in the center of Hue. Front desk staff helpful in arranging tours and transportation.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
I can hear the sound of the next room and I can't sleep slowly
Stayed 2 nights in Feb 2020

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick but very nice stay
Great location, helpful staff, and the restaurant was very good.
Stayed 1 night in Feb 2020

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay in Hue
We had a great stay at Hue Sarena Palace. The location was ideal, the food in the restaurant was really delicious, the staff was outstanding. Julia helped us arrange several outings, Mary was a delightful receptionist and all of the drivers that took us on our outings were personable and patient. The staff of the restaurant were very attentive.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet hotel
Lovely small hotel friendly staff who could not do enough for you .rooms clean spacious nice bath . Food very good and reasonably priced in hotel.when we were leaving even gave us a large pack of fresh fruit delicious.would definitely stay again
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got to the entrance of the hotel, the bellboy came out and greeted us right away. The receptionist came to us with complimentary welcome drinks and fruit which was great after a long day. The checkin was quick and our luggage was brought to our room. The room was very clean. Overall I would come back here if I stay in Hue again.
Stayed 1 night in Jan 2020