2/10 Terrible
Trevor
Business traveller
8 Feb 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked on Expedia down in Alabama working and upon checking in I showered and my shower wasn't draining went down and told the front desk didn't do nothing second night I told them my toilet ran all night that something was wrong with it the lady tried to hand me a plunger like I was a plumber I paid for a room with working amenities you will not get that here there's cockroaches there's marijuana smoke throughout the building people selling drugs in the parking lot Expedia tried to contact to get the toilet in the shower fixed they wouldn't answer the phone for Expedia following day I went to work Upon returning to my hotel room after working all day I walk into my room my toilet is in my bathtub my bags are soaked all my stuff is room my medication my blood pressure pills everything just destroyed mind I paid for 12 days in advanced, they proceed to be upset because I want my goods replaced come up to my room I find the manager in my new room openly admitted to going into my bags I have it recorded on video I had to call the police where's your is now an ongoing open investigation on woodsprings and their managers about going into people's belongings stealing stuff I had clearance for a job site I'm on and Amanda the manager and her team felt free to just go through my belongings and doing so I had to report them to the police this place is a risk to your house a danger to your family do not book your stay at woodspring Suites location in Alabama
Trevor
Stayed 7 nights in Jan 2025