Isiata Holidays

Nice location, nice staff

Staff were mostly helpful (except for their handling of a stolen item in the room). They need to separate the concierge activities from the reception to avoid long delays checking in / out. People were spending 15-20 minutes at reception asking fro advice on the loca area. This should be handled by the concierge to avoid long delays checking in and out (as I experienced too). Hotel is lovely. Great location. Good facilities. Nice breakfasts (though expensive). Will likely need some modernization soon, however. My canal view room wasn't really worth the extra charge as you have to lean out of the window to see any view at all. Recommended still.

The property is very beautiful, quiet and relaxing. The surrounding area is quiet too and very calm. The hotel restaurant is very good. There are many nice restaurants and boutique shops in the area that are walking distance from the hotel. The con is the distance from the Venice train terminus.

The property was overall great. A little hard getting to if you take the Alliguna water taxi because the stop the hotel suggest they don’t stop there so a lot of bridges before u get to hotel which was challenging with luggage. I had the 2bedroom canal view room. Yes it’s a canal view but no boats really go by only delivery’s or construction. Also it’s not a true two bedroom just two hotel room with a connecting door and you share a bathroom. Shower lights up cool and flows from ceiling or handheld. Room was nice size with high ceilings. So the picture you see with 2 green bed frames that the beds for this room. There is no living room. TVs are inside mirrors pretty cool. One room has a window with canal view and other has balcony with canal view.Breakfast buffet was great a lot of food options freshly squeezed juice. I even saw wine. They really try be 5 star here with their service. I left my wallet in the safe and yes I paid to get shipped to me but I least they found it for me Thanks! Lightning low in the room so just make sure you get all your things and you need key in to run the lights. Elevator you had hold the button the whole time but actually not bad. We mostly used stairs because we were on 1st floor. Elevator small so it fits maybe 3 or 4. I would definitely stay here again enjoy your stay. Also I got wine on check in for being a silver member nice touch.