Island Estates Holidays

Clean hotel, good amenities

Very close to the beach, shopping and Dinning. Quiet, and relaxing

Pool and restaurant were excellent. Staff extremely accommodating. Loved their free car service. Ice was very difficult to get, had to have it delivered. No coffee maker in room.

Thank you to the entire Staff of PGA for such an amazing stay. MY husband and I stayed there to celebrate our wedding anniversary. From the time we checked in, we met Charlize, she had such a welcoming personality. She provided us with all the Information needed for the stay. She went above and beyond to make sure we were ok with everything. She definitely is a star our eyes. Then we met one of the houseman that was working there floor, he was so nice to us and ask how we are enjoying the stay so far and if we love the room. We were just amazed by the service. Thank you to Tommy at the bar for the amazing drinks and Danielle at the pool for being so kind as a server. We had dinner at Honeybelle and Juan was soooo amazing. Like everyone here smiles. The ambiance with the live music in the lobby is beautiful. We met Ricardo who also was a star at the front desk. He was so polite and very professional, spoke with kindness and care. On our last day, the experience shifted and went sour. We went by the front desk and spoke to Brianna who was also nice by the way to inquire about our final bill and get a copy. We asked about things that were part of our stay and we did not see on our bill. She then called Ms. Kimberly who automatically had an attitude and not so welcoming at all. Let me just say her personality is the worst for someone who is a front desk supervisor. We explained what we were told regarding our bill and we were not seeing on there. She had no grace while speakin

Check in and check out was a mess. They struggled with the reservation due to it being booked on Expedia.