Ispaster

"Great hotel in centre of Bilbao"

"Lovely quiet room. City view room was not of the city- faced a block wall! Asked Robin ( reception) for alternative - very unhelpful and rude. Didn’t tell us details of spa /hotel etc when we checked in. Told us to come back at 3pm only to discover our bags had not been put inside luggage room - ..."

"Excellent location and superb staff. Breakfast buffet was simple and fresh. The room was ok, my particular room had some issue with the double glazing so there was condensation in between the glass panes, making the window hard to see through. This problem rectified itself in a few days as the temperature ..."