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Istanbul Gonen Hotel

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Istanbul Gonen Hotel

Outdoor banquet area
Creator video
Business Suite, 1 Double Bed
Meeting facility
Bar (on property)
At Istanbul Gonen Hotel, unwind in the lush garden or by the seasonal outdoor pool. Guests love that this luxury family-friendly hotel is near Mall of Istanbul and offers a range of on-site amenities including 3 coffee shops/cafes, a spa with body wraps and massages, two restaurants serving Turkish cuisine.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Room service
  • Parking included
Couples treatment room(s), sauna, hot tub, steam room

Spa

The on-site spa has couples treatment rooms. The hotel's spa offers massages and wellness treatments such as body scrubs. Other on-site facilities include a steam room, a sauna, and a hot tub.

Couples treatment room(s), sauna, hot tub, steam room

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room, 2 Bedrooms, Non Smoking, City View

Family Room, 2 Bedrooms, Non Smoking, City View

Family Room, 2 Bedrooms, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
LCD TV
2 bedrooms
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 56 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite, 1 Double Bed

1 bedroom, minibar, in-room safe, desk

Business Suite, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Triple Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Junior Suite, 1 Double Bed, Bathtub

Junior Suite, 1 Double Bed, Bathtub

Junior Suite, 1 Double Bed, Bathtub

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

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View from property

Sanasaryan Han, a Luxury Collection Hotel, Istanbul

Istanbul City Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.6 out of 10, Exceptional, 64 reviews
The price is €218
includes taxes & fees
12 Sept - 13 Sept
Sanasaryan Han, a Luxury Collection Hotel, Istanbul
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About the area

Located in Bahcelievler, a neighbourhood in Istanbul, Istanbul Gonen Hotel is in a shopping district and near a metro station. Galata Tower and Blue Mosque are notable landmarks, and travellers looking to shop may want to visit Mall of Istanbul and Grand Bazaar. Egyptian Bazaar and Hagia Sophia are two other places to visit that come recommended.
Visit our Istanbul travel guideOpens in a new window
Map
Degirmenbahce Caddesi No:15, Yenibosna, Istanbul, Istanbul, 34197

What's nearby

  • Istanbul Expo Center - 2 min drive - 2.6 km
  • CNR Expo Center - 3 min drive - 3.0 km
  • Mall of Istanbul - 6 min drive - 7.4 km
  • Florya Beach - 7 min drive - 6.2 km
  • Grand Bazaar - 16 min drive - 14.8 km

Getting around

  • DTM - Istanbul Fuar Merkezi Station - 5 min drive
  • Istanbul Kanarya Station - 6 min drive
  • Istanbul (IST) - 36 min drive

Restaurants

  • ‪Kahve Dünyası - ‬5 min walk
  • ‪Coffeemania - ‬6 min walk
  • ‪İstanbul Gönen Hotel. Sedef Restorant - ‬1 min walk
  • ‪Baydöner - ‬6 min walk
  • ‪Waffle Saati - ‬3 min walk

About this property

Istanbul Gonen Hotel

Luxury family-friendly hotel near Mall of Istanbul
You can look forward to a terrace, a shopping centre on-site and 3 coffee shops/cafes at Istanbul Gonen Hotel. Indulge in a massage, a body scrub and a manicure/pedicure at the on-site spa. Make sure that you enjoy breakfast, dinner and Turkish cuisine at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
  • A front desk safe, luggage storage and multilingual staff
Room features
All 305 rooms have comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and bathrobes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; TRY 770 for adults and TRY 450 for children
  • 2 restaurants
  • 3 coffee shops/cafes
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • G and G Restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Shopping centre
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (24,909 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 11 floors
  • 2 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 2012
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 11 2025 to August 21 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for TRY 3000.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately TRY 770 for adults and from TRY 450 for children
  • Airport shuttle fee: TRY 220 per vehicle (maximum occupancy 5)
  • Rollaway bed fee: TRY 3000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Property Registration Number 2022-34-1494
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will be open from 13 June to 31 August
Pool access available from 10:00 AM to 6:00 PM

Property is also known as

Gonen
Gonen Hotel
Gonen Hotel Istanbul
Gonen Istanbul
Gonen Istanbul Hotel
Hotel Gonen Istanbul
Istanbul Gonen
Istanbul Gonen Hotel
Istanbul Gonen Hotel Hotel
Istanbul Gonen Hotel Istanbul
Istanbul Gonen Hotel Hotel Istanbul

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Istanbul Gonen Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 492 out of 1010 reviews
Rating 8 - Good. 298 out of 1010 reviews
Rating 6 - Okay. 115 out of 1010 reviews
Rating 4 - Poor. 49 out of 1010 reviews
Rating 2 - Terrible. 56 out of 1010 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Oluwatobi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay and will stay again :)
Stayed 3 nights in Aug 2024

10/10 Excellent

Anatolii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll definitely come back and recommend to my friends and family. Spa, sauna, pool just over some!!!
Stayed 7 nights in Apr 2025

8/10 Good

Arzu

Liked: Staff & service, property conditions & facilities
Happy with the hotel and the staff
Stayed 6 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Average
Stayed 2 nights in May 2025

8/10 Good

Shavkat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Jun 2024

8/10 Good

Bilal

Liked: Staff & service, amenities, property conditions & facilities
The hotel is in a really convenient place
Stayed 3 nights in Dec 2023

10/10 Excellent

TAREQ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, clean hotel. Very good staff
Stayed 1 night in Jul 2024

8/10 Good

Abdul

Liked: Cleanliness, staff & service, amenities
Location , cleaning, near to shopping mall foods restaurant
Stayed 9 nights in Jul 2023

6/10 Okay

El moustapha

Liked: Staff & service
Not bad
Stayed 1 night in Dec 2024

10/10 Excellent

hsienwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff, I would go back to stay again. And thanks much for the help and everything!
Stayed 7 nights in Jun 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amazing. Always so helpful and have the right advice for anything. My family of 6 is always difficult to accommodate but nothing was a problem at the Gonen hotel. I strongly recommend!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Gulbhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing location, pools, luxury , pricing etc. it looks better in real life
Stayed 5 nights in Aug 2023

10/10 Excellent

Malak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff are great, they upgrade the room to huge one for free they are so friendly thank you all
Stayed 1 night in Dec 2023

10/10 Excellent

Fekri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was great. Emrah at the recieption was very welcoming, and I was offered an upgrade to a super nice room as I am a regular customer at the hotel. I recommend this hotel to business travelers and tourist alike.
Stayed 2 nights in Feb 2024

10/10 Excellent

Fekri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I STAY IN THIS HOTEL OFTEN. I LIKE EVERYTHING ABOUT IT, BUT MOSTLY, I FIND THE STAFF FRIENDLY, AND SUPER HELPFUL, THIS TRIP I WANT TO SEND MY SPECIAL THANK YOU TO FATIH AND GAMZA... SUPER AMAZING STAFF....
Stayed 1 night in Mar 2024

10/10 Excellent

ghamdan

Liked: Staff & service, amenities, property conditions & facilities
Good stuff good communication English
Stayed 4 nights in Jul 2023

8/10 Good

Fekri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived late (after midnight), the night shift person was quick to check me in, I did appreciate that. As usual the gym was great, and staff are helpful. My second day Gamza at the reception desk helped me with a replacement key, and Fatih was kind enough to schedule a taxi to the airport.
Stayed 4 nights in Jul 2024

10/10 Excellent

Fekri

Liked: Staff & service, amenities
Mr. Fateh and Mr. Omran were excellent in helping me during check out and arranging my airport transport. Thanks a million.
Stayed 2 nights in Jan 2024

2/10 Terrible

Ciro

Disliked: Staff & service, property conditions & facilities, room comfort
Just go to other hotel
Stayed 3 nights in Oct 2023

4/10 Poor

nurettin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tek yıldız

There were no towel in the room. I reported it to reception and it arrived 28 minutes later. The shower water was not easily adjusted. While the heat was flowing, it was getting cold again. The elevator from the parking lot to the floor was not working. The refrigerator was empty. Shower water was flowing out. It was definitely not a 5 star hotel
Stayed 1 night in Feb 2025

2/10 Terrible

Steven

well we didn't make it as we had to fly back home to Australia due to illness and no one bothered to call to see what had happened
Stayed 3 nights in Aug 2024

10/10 Excellent

Walid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nadire was very Helpful !! thank you for the amazing service. the room service is expensive and i felt was a rip-off. i asked for an ice cup , i was charged 90 TL (almost 4 $)
Stayed 3 nights in Aug 2023

10/10 Excellent

Abdulrahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property is good and luxury, friendly staff, the only notices are that they don't allow any kind of food delivery, not allowed to bring any food and at the same time they don't have a good restaurant, the over night menu just room service and very bad food ( I tried Pizza which was nasty) another thing the laundry be said "express within same day service" with extra charge, but actually I got my laundry after tow days, in general, the hotel is good and worth to be 5 star hotel if they solve those issues
Stayed 4 nights in Aug 2023

10/10 Excellent

Isam

Liked: Staff & service, amenities, property conditions & facilities
we were given a room in the 7th floor. Slightly bigger than the average room which was good. Also we were greeted with a fruit platter. Very nice. We weren’t able to check in early. It looks like a policy of the hotel. Before we even told them our name or reservation number they told us that room wasn’t ready! I didn’t like that actually as we don’t control our arrival time. But it’s ok no big deal Esra and mehmet akif were nice and attentive to our needs. Everything was ok We did enjoy our stay
Stayed 1 night in Aug 2023

6/10 Okay

Joost

Liked: Cleanliness, room comfort
Disliked: Staff & service

Ok but not 5 star

This former 5 star hotel needs an upgrade. Years have been hard on the hotel. 10 years ago this was 5 star, not anymore. Breakfast was ok, not 5 star. Dinner in the hotel should be avoided, loads of nice restaurants in the neighborhoods. Food was bad, en there were only 2 people in the restaurant. Mixed grill looked like a road kill that the grilled and put on a plate. The gym and pool area are old and worn down, just like the rooms. The shower warm and cold water does it own thing, giving you cold and warm water whenever it wants. Still smelled smoke on my room. Reception staff pretends to listen to their guests, but don’t. Extremely unprofessional and unpleasant (not all of them).
Stayed 4 nights in May 2024