6/10 Okay
Joanne, Northfield
9 Feb 2025
The facilities were dated, which I knew going in. But I wasn’t prepared for the level of decline: none of the restaurants/bars were open (permanently, it seems), the front desk was hardly staffed, the lobby wasn’t an inviting place to spend time. The room was clean and comfortable, as was the onsen (hot spring bath). But no meals was unexpected & a bit inconvenient. My reservation supposedly included breakfast, but I was told “no food” by the front desk (and I do speak Japanese, confirmed the food situation.) We made do with the nearby convenience store and found a local place for dinner that turned out to be great. For the price, the onsen experience was worth it, but we had to adjust our expectations.
Joanne
Stayed 2 nights in Jan 2025