If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair-accessible parking
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV with premium cable channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Full-sized refrigerator/freezer
Microwave
Oven
Paper towels
Toaster
More
Air conditioning
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
The front desk is open Monday - Friday (9:00 AM - 5:00 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
From May 1 to October 31, this motel's reception is open daily from 8 AM to 10 PM. From November 1 to April 30, this motel's reception is open daily from 8 AM to 11 AM and from 3 PM to 8 PM. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
Property is also known as
Pony Express Jackson
Pony Express Motel
Pony Express Motel Jackson
Pony Express Hotel Jackson
Pony Express Motel Jackson Hole, WY
Pony Express Motel Jackson Hole
Pony Express Motel Motel
Pony Express Motel Jackson
Pony Express Motel Motel Jackson
Frequently asked questions
Is Pony Express Motel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Pony Express Motel?
Self-parking is free at this property.
What time is check-in at Pony Express Motel?
Check-in start time: 3 PM; check-in end time: 10 PM.
What time is check-out at Pony Express Motel?
Checkout is at 11:00 AM.
Where is Pony Express Motel located?
Situated in Jackson, this motel is 1.3 mi (2.1 km) from Jackson Hole Rodeo Grounds and 1.4 mi (2.2 km) from Jackson Town Square. Teton County Fairgrounds and Jackson Hole Playhouse are also within 2 miles (3 km).
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Pony Express Motel Reviews
Reviews
5.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1 out of 4 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 4 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 4 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 4 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 4 reviews
2 - Terrible
2
5.0/10
Cleanliness
2.0/10
Staff & service
4.0/10
Amenities
6.8/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
2/10
Too expensive for the room!!!
Sontka
Stayed 1 night in Sep 2024
10/10
Great amenities
cynthia
Stayed 2 nights in Jul 2022
2/10
We arrived at 3 for check in and no one was there and office was locked. There was a ring door bell so I rang it and she said she’d be there at 4 to check us in. We waited and at 4 there was still no one. I called the number but mailbox is full. The cleaning person told me she was at the sister hotel so we started to head that way but then saw her pull in at 4:10. We get checked in and about an hour later realize our fridge isn’t working. I go back down and she’s out walking the dog so I sit for 30 min and wait. She told me no maintenance so I’d have to wait for tomorrow. We had lots of groceries in the fridge for our 4 days and I was beyond frustrated. Her husband was with her and offered to look (doesn’t work there). Then suddenly she realizes she can give me a fridge from another room. We get that straight and go to bed early bc we had been up so early traveling. We were awoken 90 min later by a mom and young daughter whose key worked on our room! We emailed all of our concerns and she apologized and said the motel isn’t open to the public so that’s why no one is there at all times. We couldn’t make any sense of that bc clearly we were staging there and so were others.
Miriam
Stayed 4 nights in Jun 2025
6/10
Heater would not go off was my only issue. Dried out my sinus and I bled overnight.