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SureStay Hotel by Best Western Jacksonville South

2.5 star property
Hotel with free breakfast, in the vicinity of Museum of Science and History

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for SureStay Hotel by Best Western Jacksonville South

Lobby
Exterior
Pillow-top beds, in-room safe, desk, laptop workspace
Reception
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
The price is €75
includes taxes & fees
17 Nov - 18 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Red Roof Inn PLUS+ Jacksonville - Southpoint
Pool
Pet-friendly
Parking included
Free WiFi
7.6 out of 10, Good, (1005)
The price is €73
includes taxes & fees
17 Nov - 18 Nov
Red Roof Inn PLUS+ Jacksonville - Southpoint

About the area

Map
5018 University Boulevard West, Jacksonville, FL, 32216

What's nearby

  • HCA Florida Memorial Hospital - 4 min drive
  • EverBank Stadium - 9 min drive
  • St. Johns Town Center - 9 min drive
  • University of North Florida - 11 min drive
  • Jacksonville Naval Air Station - 19 min drive

Getting around

  • San Marco Station - 6 min drive
  • Jacksonville Station - 16 min drive
  • Jacksonville International Airport (JAX) - 25 min drive

Restaurants

  • ‪Taco Bell - ‬3 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪The French Pantry - ‬17 min walk
  • ‪Wendy's - ‬9 min walk
  • ‪Burger King - ‬1 min walk

About this property

SureStay Hotel by Best Western Jacksonville South

Hotel near St. Johns Town Center
Located close to EverBank Stadium and Museum of Science and History, SureStay Hotel by Best Western Jacksonville South provides a free breakfast buffet, laundry facilities and a 24-hour business centre. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • A TV in reception, a vending machine and a 24-hour front desk
  • A front desk safe
Room features
All 84 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Pillowtop mattresses and free cots/infant beds
  • Bathrooms with deep-soaking baths and free toiletries
  • LED TVs with digital channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15.00, per accommodation, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 36 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 15.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Super 8 Jacksonville South
Super 8 Lodge Jacksonville South
Super 8 Jacksonville South Hotel Jacksonville
Super 8 Wyndham Jacksonville South Lodge
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Surestay By Best Jacksonville
SureStay Hotel by Best Western Jacksonville South Hotel
SureStay Hotel by Best Western Jacksonville South Jacksonville

Frequently asked questions

Is SureStay Hotel by Best Western Jacksonville South pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a deposit of USD 50 per stay and a fee of USD 15.00 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at SureStay Hotel by Best Western Jacksonville South?

As of 16 Nov 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Jacksonville South on 17 Nov 2024 start from €74.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western Jacksonville South?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Jacksonville South?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Jacksonville South?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is SureStay Hotel by Best Western Jacksonville South located?

Located in Southside, this hotel is within 9 mi (15 km) of Museum of Science and History, Jacksonville Museum of Modern Art and EverBank Stadium. Cummer Museum of Art and Gardens and St. Johns Town Center are also within 9 mi (15 km).

SureStay Hotel by Best Western Jacksonville South Reviews

Reviews

6.8
Rating 10 - Excellent. 211 out of 747 reviews" "
Rating 8 - Good. 187 out of 747 reviews" "
Rating 6 - Okay. 118 out of 747 reviews" "
Rating 4 - Poor. 93 out of 747 reviews" "
Rating 2 - Terrible. 138 out of 747 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 1 night in Oct 2024

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Glen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Showerhead did not work properly. It was leaking towels were dirty people in the other room almost put a hole through our wall arguing Hispanic people of course. Management do a damn thing for anybody. Would never stay there again
Stayed 2 nights in Nov 2024

4/10 Poor

James

Business traveller
Disliked: Property conditions & facilities
I understand what comes with a budget hotel. But for the toilet and shower to be leaking is unacceptable
Stayed 2 nights in Oct 2024

2/10 Terrible

Jerrica

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was terrified of staying here. I did not feel safe at all. I wanted to forfit my $100 but my husband said we would be fine. Which we were, but I would not stay here alone or with my children ever!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Taylor

Travelled with family and small children
Liked: Cleanliness, staff & service
Suspicious/questionable looking people hanging outside the property.
Stayed 1 night in Sep 2024

2/10 Terrible

Samuel

Stayed 2 nights in Aug 2024

2/10 Terrible

Courtney

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a catfish to the pictures. It isnt as shown. Rooms are below average for the cost.
Stayed 1 night in Aug 2024

2/10 Terrible

Maria D

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Destiny

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

2/10 Terrible

Matt

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst trip ever
The hotel front desk, barely speaks any English. They don’t offer you no help rooms need to be updated door jams was broken. Paint missing saints chip needs a lot more maintenance. No hot breakfast as advertise. I did not even stay my full day. I checked out because of the reason of all the activity going on at the hotel with other guest Was one of my worst trips ever
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Brenda

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No accommodations for people with rolling walker. The shower handle was almost impossible to turn on. The faucet in the bathtub leaked because we did not have the strength to turn it completely off. The floor left your socks dirty (I mean black). I don't know if it ws the carpet or the tile. There was tear in the carpet that could trip you.
Stayed 4 nights in Jul 2024

8/10 Good

Cesar

Clean. I like
Stayed 2 nights in Jun 2024

6/10 Okay

Samuel

Liked: Staff & service
Disliked: Cleanliness
It was fine for a quick overnight stay. The bath tub and shower where a little shabby.
Stayed 1 night in Jul 2024

10/10 Excellent

Zuhair

Stayed 1 night in Jun 2024

10/10 Excellent

Zuhair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher, Vero beach

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Jun 2024

2/10 Terrible

MaryBeth

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures on the internet are not from this hotel. The room was dingy and dirty. Blood was found on the curtains, bedding and a towel. The room smelled like pot…..it was coming in from outside AND through the vent in the bathroom. I went and bought a deodorizing room spray but that didn’t work, people hanging out in the parking lot drinking most of the night. I DO NOT AND WOULD NOT RECOMMEND THIS DISGUSTING SMELLY GROSS HOTEL!

6/10 Okay

NAVEEN

Travelled with family
Disliked: Cleanliness, amenities
Basic hotel with no frills, can do for a quick stay.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Sharlatay

About 15m away from dining and shopping plazas
Stayed 2 nights in May 2024

10/10 Excellent

Juan

Stayed 4 nights in Jun 2024

6/10 Okay

Tildra

Stayed 1 night in Mar 2024

2/10 Terrible

Mary Jean

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay at this property even though I fully paid for the booking. I am a young woman traveling alone and did not feel safe here whatsoever. It’s a motel located between two “gentlemen’s” clubs. In a not-so-safe looking area. When I turned in my key and told the staff I did not feel safe, no reimbursement was even offered. My key was simply accepted and I drove away. I was in town to shadow somethings at Mayo Clinic for school, as a young solo traveler I did not feel the need to fight for reimbursement.
Stayed 1 night in May 2024