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Tru by Hilton Jacksonville South Mandarin

2.5 star property
Jacksonville hotel in Southside with free breakfast and 24-hour fitness centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Jacksonville South Mandarin

Reception
Lobby
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
The price is €101
includes taxes & fees
12 Jan - 13 Jan 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Desk chair
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room business centre

Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

In-room business centre

Basic Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Desk chair
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room business centre

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Cable channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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12 Jan - 13 Jan 2025
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About the area

Map
2970 HARTLEY ROAD, Jacksonville, FL, 32257

What's nearby

  • Jacksonville Naval Air Station - 9 min drive
  • The Avenues - 10 min drive
  • Orange Park Mall - 11 min drive
  • St. Johns Town Center - 17 min drive
  • EverBank Stadium - 20 min drive

Getting around

  • Jacksonville Station - 27 min drive
  • Jacksonville International Airport (JAX) - 37 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Arby's - ‬10 min walk
  • ‪Panera Bread - ‬4 min drive
  • ‪Miller's Ale House - ‬3 min drive

About this property

Tru by Hilton Jacksonville South Mandarin

Hotel located in Southside
A free breakfast buffet, an arcade/games room and a 24-hour gym are just a few of the amenities provided at Tru by Hilton Jacksonville South Mandarin. Free in-room WiFi is available to all guests, along with a 24-hour business centre and a snack bar/deli.
You'll also find perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • 1 meeting room, a computer station and a 24-hour front desk
  • Luggage storage, coffee/tea in reception and a banquet hall
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 106 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with hairdryers and shampoo
  • LCD TVs with premium channels
  • Mini fridges, heating and housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (53 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 80.63 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 80.63 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Jacksonville South Mandarin
Tru by Hilton Jacksonville South Mandarin Hotel
Tru by Hilton Jacksonville South Mandarin Jacksonville
Tru by Hilton Jacksonville South Mandarin Hotel Jacksonville

Frequently asked questions

Does Tru by Hilton Jacksonville South Mandarin have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Tru by Hilton Jacksonville South Mandarin?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Tru by Hilton Jacksonville South Mandarin on 12 Jan 2025 start from €101.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tru by Hilton Jacksonville South Mandarin pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 80.63 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Jacksonville South Mandarin?

Self-parking is free at this property.

What time is check-in at Tru by Hilton Jacksonville South Mandarin?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Tru by Hilton Jacksonville South Mandarin?

Checkout is at noon.

Where is Tru by Hilton Jacksonville South Mandarin located?

Located in Southside, this hotel is within 6 miles (10 km) of Mandarin Museum, Mandarin Park and San Jose Episcopal Church. Bestbet Orange Park and San Jose Plaza Shopping Center are also within 9 miles (15 km).

Tru by Hilton Jacksonville South Mandarin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 545 out of 794 reviews" "
Rating 8 - Good. 142 out of 794 reviews" "
Rating 6 - Okay. 46 out of 794 reviews" "
Rating 4 - Poor. 33 out of 794 reviews" "
Rating 2 - Terrible. 28 out of 794 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Vincent, Bradenton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping Staff never greeted us in the Morning except the Head Woman on the last Morning. She was very nice and friendly. Very clean, new and seems very Minimalistic. Breakfast had a little bit to be desired though! Had better Continental Breakfast at lesser Hotels. Never seemed to have Coffee or Hot Water or Creamer. I get it but will choose a different Hilton brand Hotel next time. For quick overnight or business maybe but not for a nice Getaway Weekend. Know better now!
Stayed 2 nights in Dec 2024

10/10 Excellent

Krishnakant, Cary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, spacious rooms and cleanliness
Stayed 1 night in Dec 2024

4/10 Poor

Chris

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
This am my guys were getting up to leave and there were roaches in bathroom. Went to get the phone but they were gone. Gross but we were leaving. Will chose another hotel for next time. Staff was nice and place was great just don’t do roaches.
Stayed 1 night in Dec 2024

10/10 Excellent

Danaelle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I love this hotel always clean and safe
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and new.
Stayed 1 night in Nov 2024

10/10 Excellent

Denys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great new hotel
Stayed 2 nights in Nov 2024

8/10 Good

Amarnath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good and clean. The room was very spacious and excellent (booked a double bed). Rooms were quiet. The free hot breakfast buffett was good - Had eggs (scrambled one day, omelette next day), sausage, bread and its related jam/butter, pancakes/syrup. Coffee was excellent and other fares. Near the lobby there was game room and place for folks to sit and talk. So, there was some noise factor near lobby. we stayed for 3 nights - first night, we returned around 12am and our keys did not work and their system could not fix our keys as it was going thru some change at that time. So, the lobby manager had to let us in our room. That sucked. They fixed it next day and I had to ask them - They should ensure that they fix this automatically and not wait for us to ask. Other than that, everything was ok.
Stayed 3 nights in Nov 2024

6/10 Okay

Diane, Hutchinson Island

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Towels cheap, no warmth, only one chair, only one mirror Very basic
Stayed 2 nights in Nov 2024

10/10 Excellent

Danaelle

Liked: Staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Nov 2024

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a very quiet area, and very accessible to the main road which has tons of dining and shopping options. Hotel employees were very friendly and helpful. This is the third time I’ve stayed here and consider it my home away from home.
Stayed 4 nights in Nov 2024

10/10 Excellent

Abigail

Great!
Stayed 1 night in Aug 2024

10/10 Excellent

CHRISTOPHER, Seabrook Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kenneth W

Liked: Cleanliness, staff & service, property conditions & facilities
close to most needed business. Needs more lighting in the rooms. slightly more furniture for office purposes.
Stayed 3 nights in Nov 2024

10/10 Excellent

Chelsea

Stayed 1 night in Oct 2024

10/10 Excellent

Felicia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was good. No one at desk upon check-in.
Stayed 1 night in Oct 2024

6/10 Okay

Kathleen

Stayed 1 night in Oct 2024

10/10 Excellent

Willy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern
Stayed 1 night in Oct 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 1 night in Oct 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and looked nice and modern
Stayed 1 night in Sep 2024

10/10 Excellent

Roli

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and vibes
Stayed 3 nights in Sep 2024

10/10 Excellent

Ngan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is very clean, the whole hotel looks pretty new and clean, overall great stays
Stayed 2 nights in Aug 2024

10/10 Excellent

Ngan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stays!! came back twice, everything was great
Stayed 3 nights in Aug 2024

10/10 Excellent

Anabela

Liked: Cleanliness, staff & service, property conditions & facilities
Fairly new property so it was very clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very clean
Stayed 4 nights in Sep 2024

10/10 Excellent

KAYE, TEMPE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly and close to the Naval Base.
Stayed 2 nights in Sep 2024