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Hotel Santika BSD City Serpong

3.0 star property
Art Deco hotel connected to a shopping centre in Bumi Serpong Damai with 24-hour front desk

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August 2024

Photo gallery for Hotel Santika BSD City Serpong

Front of property
Premium bedding, Select Comfort beds, in-room safe
Restaurant
Lobby sitting area
Bathroom sink
Reviews
7.6

Good

Popular amenities

  • Restaurant
    RestaurantRestaurant
  • Room service
    Room serviceRoom service
  • Free WiFi
    Free WiFiFree WiFi
  • Air conditioning
    Air conditioningAir conditioning
  • Housekeeping
    HousekeepingHousekeeping
  • Laundry
    LaundryLaundry

Explore the area

Map
Teraskota Entertainment Center, Jl.Pahlawan Seribu, CBD Lot VII-B, South Tangerang, West Java, 15321
  • Popular LocationITC BSD18 min walk
  • Popular LocationAeon Mall BSD City7 min drive
  • Popular LocationSummarecon Mall Serpong11 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)35 min drive
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Room options

View all photos for Suite, 1 King Bed

Premium bedding, Select Comfort beds, in-room safe

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Select Comfort bed
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, Select Comfort beds, in-room safe

Superior Room

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Select Comfort bed
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Select Comfort bed
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

South Tangerang

Located in Bumi Serpong Damai neighbourhood, Hotel Santika BSD City Serpong is connected to a shopping centre. Travellers who have shopping on the agenda can visit Aeon Mall BSD City and Summarecon Mall Serpong. Ocean Park and Scientia Square Park are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our South Tangerang travel guideOpens in a new window

What's nearby

  • Eka Hospital - 8 min walk
  • ITC BSD - 18 min walk
  • Indonesia Convention Exhibition (ICE) - BSD City - 5 min drive
  • Aeon Mall BSD City - 7 min drive
  • Summarecon Mall Serpong - 11 min drive

Getting around

  • Pondok Sudimara Station - 8 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 35 min drive

Restaurants

  • ‪Kembang Lawang - ‬2 min walk
  • ‪Gandy Steak House - ‬4 min walk
  • ‪Kafe Betawi - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Inul Vizta - ‬7 min walk

About this property

Hotel Santika BSD City Serpong

Hotel located in Bumi Serpong Damai
Consider a stay at Hotel Santika BSD City Serpong and take advantage of a coffee shop/cafe, laundry facilities and conference space. Free in-room WiFi and a restaurant are available to all guests.
You'll also enjoy the following perks during your stay:
  • A lift, a 24-hour front desk and luggage storage
  • Meeting rooms and ATM/banking services
  • Guest reviews speak well of the overall condition
Room features
All 150 individually decorated rooms feature comforts, such as premium bedding and first-run films, as well as perks, such as air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with rainfall showers and bidets
  • 21-inch HDTVs with premium channels and first-run films
  • Separate sitting areas, separate dining areas and electric kettles

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Daily housekeeping

Business services

  • 54 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Art Deco architecture
  • Building
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • 21-inch LCD TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: IDR 200000
  • Cash Breakage deposit: IDR 200000 for guests aged under 12 years old

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
A car is recommended for transport to and from this property
Parking height restrictions apply

Property is also known as

BSD Hotel
BSD Serpong City
Hotel BSD
Hotel Santika BSD
Hotel Santika BSD City
Hotel Santika BSD City Serpong
Santika BSD
Santika BSD City
Santika BSD City Serpong
Santika BSD Hotel

Frequently asked questions

Is Hotel Santika BSD City Serpong pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Santika BSD City Serpong?

Check-in begins at 2 PM.

What time is check-out at Hotel Santika BSD City Serpong?

Checkout is at noon.

Where is Hotel Santika BSD City Serpong located?

Located in Bumi Serpong Damai, this hotel is steps away from TerasKota and Ocean Park. Eka Hospital and ITC BSD are also within 1 mile (2 km).

Hotel Santika BSD City Serpong Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 90 reviews" "
Rating 8 - Good. 42 out of 90 reviews" "
Rating 6 - Okay. 22 out of 90 reviews" "
Rating 4 - Poor. 5 out of 90 reviews" "
Rating 2 - Terrible. 3 out of 90 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Henry

Business traveller
Liked: Staff & service, room comfort
Big Thumb to Eki
Overall is good. I need to give special award to one of check in counter staff name Eki. he made my stay very comfortable. Very helpful staff.
Stayed 1 night in Feb 2023

4/10 Poor

windy

Disliked: Cleanliness, property conditions & facilities
Hotel tidak dimaintain kebersihannya. Fasilitas tidak dirawat, kamar mandi bau selokan. Pada saat check out, resepsionis meminta 5 star review dan akan difoto. Saya menolak untuk berbohong. Tapi bukan salah staff karena itu permintaan boss atau management nya

8/10 Good

Justin

Stayed 4 nights in Dec 2022

10/10 Excellent

STEEVE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The staff was very welcoming and the buffet breakfast was incredible.
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Santika is always great. The staff goes above and beyond to make sure you are welcomed and comfortable.
Stayed 4 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness
Closed to mall and a bit noise at night. Sheet not change as requested
Stayed 13 nights in Dec 2019

8/10 Good

Adzuhri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Near BSD City and Teras Kota Shopping Centre
Good hotel near BSD City and teras kota shopping centre. Nice place to stay or transit for a while
Stayed 2 nights in Nov 2019

8/10 Good

Samad

Stayed 1 night in Nov 2019

8/10 Good

Amir

Liked: Staff & service
Disliked: Property conditions & facilities
Ok hotel next to a mall
The towels, sheets, restroom need to be cleaned properly.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

8/10 Good

Haryati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast menu of the same dry boney chicken in different sauces over 7 days needs attention.
Stayed 7 nights in Jan 2019

10/10 Excellent

Jemmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Scott

Liked: Cleanliness, staff & service, room comfort
Overall - Great Value
Hotel staff were attentive and lobby staff were always hospitable. The hot buffet breakfast included a large assortment of food and beverage options with dedicated staff to prepare made-to-order eggs, omelets, and pancakes. For afternoon and evening eating options the hotel connects directly to the TerasKota Mall which includes both cafes and restaurants (Western and Asian) and a medium-sized grocery. Overall this is a clean hotel and I would definitely stay here again. Be aware that the Superior Room does not include a mini-fridge. For those who like to charge their phone during the night, I also didn't find a wall electrical outlet near the bed night stand.
Stayed 4 nights in Aug 2018

8/10 Good

Low, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient as next to a mall
I checked in almost midnight. Did not get a chance to really enjoy the facilities. In the room there is boiling flask, sugar, cream but I am surprise there is no coffee / tea bags provided. Overall the stay is fine and the reception staff is friendly.
Stayed 1 night in Jul 2018

8/10 Good

DANNY

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night At Santika Hotel
Quite good experience.. but the noise from outside could be heard till the room that made quite diffiicult to sleep well. Service is awesome.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty nice stay with a mall next to it and easily find food
Stayed 3 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Very not recommended
Very dirty and disgusting They provide a used slipper and bed sheet and towel was no longer white.
Stayed 1 night in May 2018

8/10 Good

Li Koon Raymond

Liked: Staff & service
Stayed 4 nights in Mar 2018

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay nothing flashy.
Room was clean, but toilet design including flushing bowl system could be better. Breakfast was great variety, and the mall has many local food choices - it is food galore.
Stayed 2 nights in Feb 2018

8/10 Good

General, Serpong Indonesia

Liked: Cleanliness, property conditions & facilities, room comfort
Basic Stay
Good Hospitality & Friend Hotel Staff... Key Card not so good. Best is the link way to shopping mall.
Stayed 4 nights in Sep 2017

6/10 Okay

Ashok Nath

Disliked: Staff & service, property conditions & facilities, room comfort
Good value for money but too noisy
Good value for money. Breakfast spread is good with lot of local varieties and western options. Too noisy in the night specially road facing rooms.
Stayed 3 nights in Sep 2017

8/10 Good

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017