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Hotel Santika Premiere ICE - BSD City

3.5 star property
Pagedangan hotel in Bumi Serpong Damai with free valet parking and free local area shuttle

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January 2025

Photo gallery for Hotel Santika Premiere ICE - BSD City

Front of property
Exterior detail
2 bars/lounges
Garden
In-room safe, desk, laptop workspace, rollaway beds

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premier Suite Room, 1 King bed

In-room safe, desk, laptop workspace, rollaway beds

Premier Suite Room, 1 King bed

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Free minibar items
LED TV
Bidet
Private bathroom
Free bottled water
  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Single bed

In-room safe, desk, laptop workspace, rollaway beds

Premier Room, 2 Single bed

Highlights

Air conditioning
LED TV
Bidet
Private bathroom
Electric kettle
Free bottled water
Cable channels
Daily housekeeping
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite Room, 1 King bed

In-room safe, desk, laptop workspace, rollaway beds

Executive Suite Room, 1 King bed

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Free minibar items
LED TV
Bidet
Private bathroom
Free bottled water
  • 44.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single bed

In-room safe, desk, laptop workspace, rollaway beds

Deluxe Room, 2 Single bed

Highlights

Air conditioning
LED TV
Bidet
Private bathroom
Electric kettle
Free bottled water
Cable channels
Daily housekeeping
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Room, 1 King bed

In-room safe, desk, laptop workspace, rollaway beds

Premier Room, 1 King bed

Highlights

Air conditioning
LED TV
Bidet
Private bathroom
Electric kettle
Free bottled water
Cable channels
Daily housekeeping
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King bed

In-room safe, desk, laptop workspace, rollaway beds

Deluxe Room, 1 King bed

Highlights

Air conditioning
LED TV
Bidet
Private bathroom
Coffee/tea maker
Electric kettle
Free bottled water
Cable channels
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Ramada by Wyndham Serpong

Pool
Spa
Parking included
Free WiFi
7.0 out of 10, Good, (14)
The price is €51
includes taxes & fees
30 Nov - 1 Dec
Ramada by Wyndham Serpong
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About the area

Map
Jl. BSD Grand Boulevard, BSD City, Pagedangan, Banten, 15339

What's nearby

  • Indonesia Convention Exhibition (ICE) - BSD City - 2 min walk - 0.2 km
  • Aeon Mall BSD City - 17 min walk - 1.4 km
  • QBig BSD City - 3 min drive - 3.2 km
  • Eka Hospital - 5 min drive - 4.7 km
  • Summarecon Mall Serpong - 9 min drive - 9.4 km

Getting around

  • Legok Cisauk Station - 6 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 40 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Kantin Myra - ‬4 min walk
  • ‪Bakmi GM - ‬17 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Carl's Jr - ‬14 min walk

About this property

Hotel Santika Premiere ICE - BSD City

Hotel near Summarecon Mall Serpong
A terrace, dry cleaning/laundry services and 2 bars are just a few of the amenities provided at Hotel Santika Premiere ICE - BSD City. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Mandalika Cafe, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking and valet parking
  • A free local area shuttle, a TV in reception and concierge services
  • Multilingual staff, a 24-hour front desk and a lift
Room features
All 285 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and bidets
  • 40-inch LED TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 10 km
  • Area shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Mandalika Cafe

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 300000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: IDR 300000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Santika Premiere ICE BSD City Legok
Santika Premiere ICE BSD City Legok
tika Premiere ICE BSD City Le
Santika Premiere Ice Bsd City
Hotel Santika Premiere ICE BSD City
Hotel Santika Premiere ICE - BSD City Hotel
Hotel Santika Premiere ICE - BSD City Pagedangan
Hotel Santika Premiere ICE BSD City CHSE Certified
Hotel Santika Premiere ICE - BSD City Hotel Pagedangan

Frequently asked questions

Is Hotel Santika Premiere ICE - BSD City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santika Premiere ICE - BSD City?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Santika Premiere ICE - BSD City?

Check-in start time: 2 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Santika Premiere ICE - BSD City?

Checkout is at noon.

Does Hotel Santika Premiere ICE - BSD City provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 300000 per vehicle applies.

Where is Hotel Santika Premiere ICE - BSD City located?

Located in Bumi Serpong Damai, this hotel is within a 15-minute walk of Indonesia Convention Exhibition (ICE) - BSD City and Quantis Club. Aeon Mall BSD City and QBig BSD City are also within 2 miles (3 km).

Hotel Santika Premiere ICE - BSD City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 34 out of 120 reviews" "
Rating 8 - Good. 55 out of 120 reviews" "
Rating 6 - Okay. 20 out of 120 reviews" "
Rating 4 - Poor. 7 out of 120 reviews" "
Rating 2 - Terrible. 4 out of 120 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Philip

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Needs to be refurbished and maybe some western food choices , staff very professional and polite
Stayed 1 night in Jul 2023

10/10 Excellent

Marc, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our conference opposite and wonderful staff
Stayed 3 nights in Jul 2023

10/10 Excellent

Yohanes

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great great breakfast!
Room was quiet. The view ICE BSD is great. However i enjoyed the breakfast the most! It is hearty, with big flavour instead of bland taste from international hotels
Stayed 1 night in Feb 2023

10/10 Excellent

Desy, Yagoona

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice place to stay
Stayed 1 night in Mar 2023

6/10 Okay

Hamza

Liked: Staff & service
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel for staycation
overall its a decent hotel, not great but worth the money. I enjoyed my staycaton in this hotel. will visit again
Stayed 1 night in Nov 2021

4/10 Poor

richard

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Need do some works
The service slow, the faucet keep broken and the worst is found stone at my food
Stayed 1 night in Sep 2021

6/10 Okay

Eugene

Stayed 1 night in Feb 2020

8/10 Good

Yunita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its pleasant. The security at the basement always nice and have a good attitude
Stayed 1 night in Dec 2019

10/10 Excellent

Veerasak

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/10 Poor

Deric

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Housekeeping woke me up at 6am to retrieve the iron and ironing board which I borrow at 9pm the night before.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Ratnasari irawati

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Fransnila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Amir

Liked: Cleanliness, room comfort
Nice hotel but terrible service
The check-in was terrible, way way under staffed w all d guests frm convention checking out.
Stayed 1 night in Oct 2019

2/10 Terrible

Thanks, Canada

Disliked: Staff & service, property conditions & facilities
No wifi, smell of smoke everywhere and just lyes every time with a smile. Even the manager said he knows about how bad the wifi is just no one seems to care. Have me a free meal and it was bad, also the beer always bad beer. Worst hotel I have ever stayed at !
Stayed 2 nights in Sep 2019

8/10 Good

Em

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & super convenient!
Amazingly located and super convenient when attending events at ICE BSD! It makes a huge difference to have a clean and comfortable place to rest, shower and keep larger items safe (there is also a safe deposit box in the room). The only thing to note is the wash basin tap water smells in 912. The shower water is OK. There was also only one towel in the bathroom when the room is set up for two.
Stayed 1 night in Aug 2019

6/10 Okay

Humairah

Liked: Cleanliness, staff & service, room comfort
A pretty decent hotel
There were tremors and black-out in the area during our stay, so the hotel was fully packed with the residents from the nearby housing as the only the hotels and malls had electricity. Waited one hour for my request for an iron and an ironing board :( apart from that, the rooms were pretty specious and housekeeping was good. The breakfast spread was not too bad either. Had shuttle services to the really huge AEON mall which was about 7 minutes drive. The frequency is 2 hours apart though. Could make do with more frequent trips.
Stayed 3 nights in Aug 2019

8/10 Good

Devane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing fancy but no complaints.. What I expected of a convention centre hotel. There is a convenience store in the basement of ICE just outside the hotel and AEON mall is a 5-minute Grab/GoJek ride away
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I feel at home in this hotel, the staff are wonderful and warm and they help you at a moment's notice, the food is magnificent....especially the bubur ayam and they even have jamu
Stayed 1 night in Jun 2019

10/10 Excellent

sudarsono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with best food
there are 2 santika hotel in this. dont mixed up. This one is at convention center
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
In general, the staff were very obliging and friendly, and the food, in particular the breakfast was extensive and of a good standard. However, the rooms are dark and musty and there is rising damp everywhere. If the exhaust fan isn't on in the bathroom all night, there is a terrible smell in the morning. I got very sick while I was there and the rising damp did not help. One more thing: the Alaya Spa is not a spa. It is a noisy reception area with the television fully blaring. I had a massage there and I was taken into the tiniest room possible. The massage therapist was ok and very sweet but her technique was amateur and I had to ask her to turn the full, flourescent light off which was on most of the time. Next door, a bunch of people were laughing and talking loudly and there was no music to drown it out. Overall, probably the worst massage experience I've ever had.
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
I don’t like the towels. They should have looked whiter. I don’t like the smell in the room. Apart from that, they were all good.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
good location, just next to ICE BSD which make it very convenient if you have to attend some events there
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019