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Shangri-La Jakarta

5.0 star property
Luxury hotel with 4 restaurants and full-service spa

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Photo gallery for Shangri-La Jakarta

Garden view
Premium bedding, down duvets, pillow-top beds, minibar
3 bars/lounges, poolside bar
4 restaurants, breakfast, lunch, dinner served; international cuisine
Terrace/patio
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Parking included
  • Spa
  • Room service
The current price is €139
includes taxes & fees
16 Mar - 17 Mar

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed

Property amenity

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Pillow-top bed
Down duvet
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed

Garden view

Horizon Club, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Pillow menu
Pillow-top bed
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Property amenity

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Pillow-top bed
Down duvet
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Pillow menu
Pillow-top bed
Down duvet
  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite King

Premium bedding, down duvets, pillow-top beds, minibar

One Bedroom Suite King

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Pillow menu
Pillow-top bed
  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Room, 2 Twin Beds

Garden view

Horizon Club Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Pillow menu
Pillow-top bed
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Lobby sitting area

Mandarin Oriental, Jakarta

  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 432 reviews
The price is €152
includes taxes & fees
1 Mar - 2 Mar
Mandarin Oriental, Jakarta
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About the area

Map
Kota BNI, JL. Jend. Sudirman Kav. 1, Jakarta, Jakarta, 10220

What's nearby

  • Thamrin City Shopping Mall - 18 min walk
  • Grand Indonesia - 19 min walk
  • Bundaran HI - 4 min drive
  • Plaza Indonesia - 4 min drive
  • Gelora Bung Karno Stadium - 8 min drive

Getting around

  • Jakarta Karet Station - 7 min walk
  • Stasiun MRT - Setiabudi - 12 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 44 min drive

Restaurants

  • ‪SATOO at Shangri-La Hotel, Jakarta - ‬1 min walk
  • ‪Tomaple - ‬3 min walk
  • ‪Satoo - ‬3 min walk
  • ‪Jia - ‬1 min walk
  • ‪Nishimura - ‬1 min walk

About this property

Shangri-La Jakarta

Luxury family-friendly hotel near Thamrin City Shopping Mall
Close to Grand Indonesia, Shangri-La Jakarta provides free water park access, a poolside bar and a terrace. Indulge in a facial, a body treatment and a massage at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. In addition to shopping on-site and a coffee shop/cafe, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), 3 outdoor tennis courts and express check-out
  • Express check-in, a lift and 13 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 662 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Pillowtop mattresses, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with separate baths/showers and bidets
  • 49-inch LED TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (USD 6.75 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 24 to 26 for adults and USD 12 to 13 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • B.A.T.S.
  • JIA
  • Nishimura
  • Rosso
  • SATOO

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Children's pool
  • Free water park
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • 5 steps to reach entrance
  • Accessible shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (99 centimetre high)
  • Hospital bed
  • Lever door handles
  • Lift (112 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Portable hoist available
  • Portable shower seat
  • Roll-in shower (130 centimetre wide)
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 26.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 24 to 26 for adults and USD 12 to 13 for children
  • Valet parking fee: USD 6.75 per stay
  • Rollaway bed fee: USD 26.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Shangri-La Jakarta
Jakarta Hotel Shangri-La
Jakarta Shangri-La
Jakarta Shangri-La Hotel
Shangri-La Hotel Jakarta
Shangri-La Jakarta
Shangri-La Jakarta Hotel
Shangri La Hotel Jakarta
Shangri La Jakarta
Shangri-La Jakarta Hotel
Shangri La Hotel Jakarta
Shangri-La Jakarta Jakarta
Shangri-La Jakarta Hotel Jakarta

Frequently asked questions

Does Shangri-La Jakarta have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Shangri-La Jakarta?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Shangri-La Jakarta on 16 Mar 2025 start from €138.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Jakarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Jakarta?

Self-parking is free at this property.

What time is check-in at Shangri-La Jakarta?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Shangri-La Jakarta?

Checkout is at noon.

Where is Shangri-La Jakarta located?

This family-friendly Jakarta hotel is located in the business district, within 1 mi (2 km) of Golden Triangle, Thamrin City Shopping Mall and Grand Indonesia. Bundaran HI and Jakarta World Trade Center are also within 1 mile (2 km). Jakarta Karet Station is 7 minutes by foot and Stasiun MRT - Setiabudi is 12 minutes.

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Shangri-La Jakarta Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 434 out of 621 reviews
Rating 8 - Good. 143 out of 621 reviews
Rating 6 - Okay. 32 out of 621 reviews
Rating 4 - Poor. 7 out of 621 reviews
Rating 2 - Terrible. 5 out of 621 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Budiman

Nice, quiet hotel and convenient
Stayed 4 nights in Jan 2025

10/10 Excellent

Toby

Great hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Toby

Very nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Aydin

Thakyou very much
Stayed 4 nights in Feb 2025

10/10 Excellent

luis

Very good service and food
Stayed 7 nights in Aug 2024

10/10 Excellent

jacopo

Best
Shangri-la means Top Quality at 360°, everywhere. Best hotel chain, i am in love
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Excellent service and facilities
Stayed 3 nights with executive club access. Excellent spa, bar and nightclub with live music every night. Great food in the executive club. Excellent service from all staff. Very happy with the stay
Stayed 4 nights in Jun 2024

10/10 Excellent

Hyukman(Eric)

Very good experience
Stayed 3 nights in Oct 2024

8/10 Good

Wafi

Nice hotel, clean rooms.
Stayed 1 night in Feb 2024

10/10 Excellent

Gautam

Fabulous stay at Shangri La. would definitely recommend.
Stayed 3 nights in Oct 2023

10/10 Excellent

jeffrey

Always a great hotel to stay, but could use a remodel
Stayed 2 nights in Jun 2024

10/10 Excellent

Zoe

The staff were amazing and so friendly I couldn’t fault them
Stayed 2 nights in Feb 2024

10/10 Excellent

Masafumi

All staff at the hotel were very friendly and I felt that I am welcomed from arrival to departure.
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Amazing stay
Emi in the breakfast restaurant brought me a ginger tea for my cough that was super nice
Stayed 1 night in Dec 2023

10/10 Excellent

Dhiraj

Beautiful place with fantastic staff all across
Excellent service made me feel like at home and welcomed
Stayed 3 nights in Oct 2023

10/10 Excellent

Nadiem

It was a return trip after many years and good to see Shangri-la has kept it's standards for good service and personalized hospitality.
Stayed 1 night in Nov 2023

10/10 Excellent

Pranjal

Good Quality Services
Stayed 1 night in Jun 2024

10/10 Excellent

Trisyia

Perfect
Stayed 2 nights in Jul 2024

10/10 Excellent

Martin

Amazing place and service. The breakfast has everything you can imagine
Stayed 4 nights in Feb 2023

10/10 Excellent

Vladimir

One of the best hotels we’ve stayed in, we’ve been to over 50 countries. The hotel is gorgeous, fitness center is the best with free weights, and all the equipment you need.. and then the sauna, steam room, cold plunge.. we had an unbelievable stay! Thank you!
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Very good experience. We like Shangri-La. Everything available in one Hotel. No need to go out. Wonderful and friendly service make the stay unique.
View from 18th floor.
Stayed 3 nights in Jan 2024

10/10 Excellent

Dudley

The staff was impeccable, the grounds were impeccable, and the service was impeccable. The Shangri-La lived up to it's reputation. It was a great convention hotel.
Stayed 1 night in Mar 2023

10/10 Excellent

Helena

It was convenient for the meetings we had. Everyone was so helpful. Great breakfast buffet!
Stayed 6 nights in Feb 2023

10/10 Excellent

Lorraine

Excellent service very friendly and checked on us to see all ok.
Stayed 4 nights in Apr 2023

6/10 Okay

Richard

Was really disappointed in Horizon Club breakfast. Several stations empty at 9am and staff can't be bothered to replenish them. Definitely not 5 star service
Stayed 1 night in Oct 2024