2/10 Terrible
Nahiduz A.
26 Dec 2024
Disliked: Cleanliness
Terrible Experience – Unsafe, Dirty, and Poorly Maintained
I had an extremely disappointing experience at this property. The condition of the rental was unacceptable, and the lack of responsiveness from the host made it worse.The property was in disrepair. There was visible mold on the walls, a strong odor of rats and cockroaches, and rat droppings in the corners of the living room. As a parent of two small children with severe allergies, this was alarming. I had to hire professional cleaners to clean the property before we could stay.The issues didn’t stop there. The bed sheets were filthy, with visible hair, and it was clear they hadn’t been cleaned or replaced after the previous guests. The bathroom was unhygienic, with no heating or proper amenities, and both the bedroom and bathroom doors couldn’t lock, compromising privacy and safety. The windows were old and provided no insulation or privacy.The exterior was just as bad—snow and ice on the staircase were left unattended, creating a safety hazard. The heating system was inadequate, leaving the property cold and uncomfortable. The basement was smelly and completely uninhabitable. The only mirror in the house was a small one inside a closet door, which was useless. Even the closet itself was disgusting, with mold inside.To make matters worse, the host provided little to no customer service, ignoring or dismissing questions. For the high price I paid, I expected a clean, safe, and well-maintained space, but this was far from it.
Nahiduz A.
Stayed 9 nights in Dec 2024