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Eyal Hotel

Hotel with a 24-hour front desk, near Western Wall

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Photo gallery for Eyal Hotel

Interior entrance
Terrace/patio
Interior entrance
Classic Room
Breakfast area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds OR 2 Single Beds

View all photos for Standard Room

Standard Room | View from room

Standard Room

Highlights

Air conditioning
Fridge
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Shamai 21, Jerusalem

What's nearby

  • Ben Yehuda Street - 1 min walk - 0.0 km
  • Mamilla Mall - 10 min walk - 0.9 km
  • Machane Yehuda Market - 11 min walk - 1.0 km
  • Western Wall - 5 min drive - 2.7 km
  • Al-Aqsa Mosque - 5 min drive - 3.4 km

Getting around

  • Jerusalem (JRS-Malha Railway Station) - 8 min drive
  • Yekuti'el Adam Station - 8 min drive
  • Tel Aviv (TLV-Ben Gurion) - 44 min drive

Restaurants

  • ‪קצפת - ‬1 min walk
  • ‪מושיקו - ‬1 min walk
  • ‪תמול שלשום - ‬1 min walk
  • ‪זוני - ‬1 min walk
  • ‪HaSabichia - ‬1 min walk

About this property

Eyal Hotel

Hotel near Western Wall
A terrace, dry cleaning/laundry services and a restaurant are just a few of the amenities provided at Eyal Hotel. Guests can connect to free in-room WiFi.
Other perks include:
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
  • Newspapers in the reception, tour/ticket information and concierge services
  • A 24-hour front desk, smoke-free property and a front desk safe
Room features
All 68 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with hairdryers
  • 32-inch LCD TVs with cable channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English, French, Hebrew, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Uncovered parking on site (surcharge)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note that check-in starts at 7 PM on Saturdays and the final day of Jewish holidays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 350 per vehicle (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Eyal Hotel
Eyal Hotel Jerusalem
Eyal Jerusalem
Hotel Eyal
Eyal
Eyal Hotel Hotel
Eyal Hotel Jerusalem
Eyal Hotel Hotel Jerusalem

Frequently asked questions

Is Eyal Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Eyal Hotel?

Self-parking is available for a fee. Limited spots are available.

What time is check-in at Eyal Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Eyal Hotel?

Checkout is at 11 AM.

Does Eyal Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 350 per vehicle applies.

Where is Eyal Hotel located?

Located in Jerusalem City Centre, this hotel is within 1 mile (2 km) of Ben Yehuda Street, Western Wall and Al-Aqsa Mosque. Zion Square and Ethiopian Church are also within 10 minutes.

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Eyal Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 180 out of 440 reviews
Rating 8 - Good. 173 out of 440 reviews
Rating 6 - Okay. 54 out of 440 reviews
Rating 4 - Poor. 21 out of 440 reviews
Rating 2 - Terrible. 12 out of 440 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

wen juan

It has a very good location for shopping, dining.
Stayed 1 night in Apr 2023

10/10 Excellent

Barry W

Excellent hotel for the price, with a perfect location in the middle of the new city. The buffet breakfasts were magnificent.
Stayed 5 nights in Feb 2023

8/10 Good

JOSE

Very well located.
Stayed 7 nights in Aug 2022

8/10 Good

joseph

Nicely renovated hotel in the center of Jerusalem near many shops and restaurants and walking distance to transportation.
Stayed 1 night in Nov 2022

8/10 Good

Jesse

Hotel was clean and amenities were pleasant. Walls are thin, though. Overall great place.

8/10 Good

David

Very good for a hotel of this rating. Central, basic, recently renovated.
Stayed 1 night in Dec 2022

8/10 Good

Martin

Good location in Jerusalem
The good - Great location in Jerusalem - Clean, comfortable rooms - Decent wifi The bad - Reception staff a little surly - Construction going on next door - Lots of street noise
Stayed 1 night in Jul 2022

4/10 Poor

Masashi

Liked: Staff & service, amenities
We stayed 3 nights. But the hotel did not change used coffee cup and did not fill up shampoo and conditinor.
Stayed 3 nights in Apr 2023

8/10 Good

Tatjana

Functional and clean
Close to Light train, Old Town and other sights. Reception staff more bored than friendly, Wifi in room was quite bad but the room was functional, clean and served its purpose for a few nights. Breakfast was large.
Stayed 1 night in Jan 2023

2/10 Terrible

Fred

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
restaurant ok, washroom in the room cute rooms very small bad service bad parking and area with a car did not clean the rooms
Stayed 7 nights in Feb 2023

4/10 Poor

Estela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms need updating and attention to cleanliness and services
Stayed 4 nights in Jul 2022

4/10 Poor

Asaf

Liked: Staff & service, amenities, property conditions & facilities
Very basic hotel. Basic breakfast. Nothing unusual. They didn’t pass the omelette test. We had to ask twice for someone to clean our room. Finally someone showed up at 9PM. I will look for another property next time I’m in Jerusalem
Stayed 2 nights in Jul 2022

6/10 Okay

DAVID

Disliked: Amenities
This was a great hotel - clean,friendly staff, good breakfasts, lots of restaurants around, etc. However there was construction happening sometimes during the night that was very noisy and kept us awake. The worst though was the WIFI. We have a business to run back home when we travel and for a week we were lucky if we had slow very limited WIFI for maybe two of the days. Very disappointing.

6/10 Okay

marion

Disliked: Staff & service
Second visit to this Hotel, we went back as it is in such a brilliant position in Jerusalem. Apart from the staff who cleaned the rooms, who were all friendly, the rest of the people we dealt with in the hotel were all unhelpful & miserable. We were more or less ignored after initial check in, never a hello or goodbye when we passed the reception desk, Each time we asked them something, such as ordering a cab, they were miserable & acted like we were an inconvenience! Will choose somewhere else next time.
Stayed 6 nights in May 2022

10/10 Excellent

Mitsuko

excellent location & facilities
LRTのJaffaCenter駅から3分、Central Bus Terminalへ4駅、旧市街へ1駅又は徒歩15分と超便利。部屋もきれいで冷蔵庫、湯沸かし器あり。朝食は7時から10時で、ブッフェ方式で種類も多い。出発が早い時は、前日朝伝えておけば朝食boxを用意しておいてくれる。ロビーに飲料水タンク。 スタッフはフレンドリーではないが、眼科病院の場所を調べてくれ、タクシーもよんでくれた。次回も滞在したい。 Excellent location, 3 minutes walk from LRT Jaffa Center station, 4 stations to Central Bus Terminal and 1 station or 15 minutes walk to Old City. The room is clean with refrigerator and tea making machine. Breakfast is served between 7 and 10 in a buffet style with good choice. When you leave early in the morning, if you inform one day in advance, breakfast box is prepared. Staff members are not overly friendly, but at least provided me with necessary information, ie the information on eye hospital and taxi. I will definitely stay in this hotel next time.
Stayed 11 nights in Feb 2023

4/10 Poor

John

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Breakfast was really good. No internet for 2 of the 3 days we were there and then was spotty connection when we had it. We actually took our computers and had to work at a nearby restaurant just to have internet all days. Front desk staff was not helpful when a water leak fried a computer on the desk. Our door was only door that card access "broke" and they couldn't access the DVR for video coverage to see if/when cleaning staff/maintenance was in room. Rooms were small and you can hear your neighbor everytime they move. Overall bad experience in all 4 rooms for our 4 travelers.

2/10 Terrible

Verified traveller

Disliked: Staff & service
Nightmare from beginning to end
The worst experience ever! When I checked in, I specifically asked if their wifi was working...they lied and said yes. Once I got settled in, wifi was not working- lost an entire day of work, couldn't rebook because I had no access to wifi. Had to go to another hotel to use their wifi and rebook my stay at another hotel in middle of the night. Hotel is refusing to refund my money- horrible, the worst stay of my night. Terrible
Stayed 3 nights in Jan 2023

8/10 Good

Benjamin

Stayed 2 nights in Mar 2023

10/10 Excellent

Samuel

Stayed 4 nights in Feb 2023

6/10 Okay

Erick

Disliked: Staff & service
Regular
El hotel es un poco viejo pero con excelente ubicación. El check todo bien. El trato del personal es muy malo. Además no nos dejaron dejar el auto ni 5 min mas de las 11 am del día del check-out, ni el equipaje, muy mal servicio!
Stayed 2 nights in Feb 2023

6/10 Okay

SukHyang

비가 내리는 우기여서 그런지 비소리가 크게 들렸습니다 조식식사는 깔끔하고 단정했습다 가격대비 전반적으로 양호합니다
Stayed 2 nights in Feb 2023

10/10 Excellent

jose

Stayed 3 nights in Feb 2023

8/10 Good

Jan

Liked: Cleanliness
Locatie was goed maar de schoonmaak kon wel wat beter
Stayed 4 nights in Feb 2023

8/10 Good

Massimo

Ottimo rapporto qualità prezzo, pulita, nel centro pedonale, accanto a negozi, pub, ecc.
Stayed 2 nights in Feb 2023

10/10 Excellent

Gastón

Bonito hotel en pleno centro de Jerusalem
Stayed 2 nights in Jan 2023