6/10 Okay
Dionne A., Park Forest
Travelled with partner
26 Nov 2024
Liked: Cleanliness
This property is part of a timeshare group. I wasn’t aware of that until after I booked it. Our flight was delayed so we got in after hours. It was difficult locating someone to obtain our key. A lock box of some sort may have been a great idea for after hours check in. Also, our room was never cleaned. I’m guessing that’s something we were supposed to request. We just decided to keep it near ourselves. Also, we were invited to listen to a sales pitch regarding the property, however AFTER we got up early to attend the meeting, we were told that we didn’t pay enough for the room to be eligible to sit through the sale meeting. Also, the fire alarm went off during our stay. The fire dept didn’t dispatch. That was concerning. The on-site security checked the alarm and declared it was safe to return to our rooms. It was anxiety inducing to say the least. The area is quiet and safe.
Dionne A.
Stayed 7 nights in Nov 2024