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"The hotel was amazing and the view was fantastic. We did not want to leave this place. Lake kawaguchiko was a beautiful area to explore. Staff was friendly as well and spoke English "

"Loved this property and our stay in a room with lake view and open air bath in room. We opted for the half board so we enjoyed their breakfast buffet and nightly Kaiseki dinner, which was delicious and beautifully presented. Our server, Nobuyuki, was so helpful and polite in carefully taking the time to explain each dish to us. The hotel staff were all helpful and professional, with english speaking staff available. Hotel is situated right in the lake and conveniently located to shops, restaurants, bus, within 10 mi walk to train station.They also have a shuttle to the train station. The roof top had a foot bath with a beautiful view of the lake and Fuji san. Hotel has all amenities such as spa, room service, daily housekeeping, etc. Free coffee and tea in the lounge area is also available. Overall, we had a wonderful stay and would stay here again!"

"Loved the private and public onsens, especially the outdoor but concealed section of the public onsen"

"Had a great time! Staff was super helpful would definitely stay again. "

"The property is as advertised. Qe got the 2 double beds and Mt Fuji view as in the picture. We received delicious included breakfast. No complaints. "

"Not many dining options"

"Good location, free breakfast included, shuttle bus, good pool "

"Breathtaking view along with phenomenal service"

"Great service!"