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Hotel Topaz

3.0 star property
Family-friendly resort with 2 restaurants and full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Topaz

Terrace/patio
Property entrance
View from property
Outdoor pool, pool loungers
Lobby sitting area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite Room

Suite Room

Suite Room

Highlights

Air conditioning
LED TV
Premium bedding
Ceiling fan
Memory foam bed
Separate bedroom
Bidet
Hairdryer
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
LED TV
Premium bedding
Ceiling fan
Memory foam bed
Separate bedroom
Bidet
Hairdryer
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Air conditioning
LED TV
Premium bedding
Ceiling fan
Memory foam bed
Separate bedroom
Bidet
Hairdryer
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
LED TV
Premium bedding
Ceiling fan
Memory foam bed
Separate bedroom
Bidet
Hairdryer
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Outdoor pool, pool loungers
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8.8 out of 10, Excellent, (390)
The price is €112
includes taxes & fees
26 Nov - 27 Nov
Radisson Hotel Kandy
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About the area

Map
Aniwatte, Kandy, 2000

What's nearby

  • Bahirawakanda Vihara Buddha - 19 min walk - 1.6 km
  • Kandy Lake - 4 min drive - 2.2 km
  • Royal Palace of Kandy - 4 min drive - 2.2 km
  • Kandy General Hospital - 5 min drive - 2.7 km
  • Temple of the Tooth - 7 min drive - 4.8 km

Getting around

  • Kandy Railway Station - 10 min drive
  • Colombo (CMB-Bandaranaike Intl.) - 161 min drive

Restaurants

  • ‪KFC - ‬20 min walk
  • ‪Soul Food - ‬4 min drive
  • ‪Kandyan Muslim Hotel - ‬3 min drive
  • ‪Dindigul Thalappakatti - ‬16 min walk
  • ‪Dinemore - ‬11 min walk

About this property

Hotel Topaz

Family-friendly resort by the lake
At Hotel Topaz, you can look forward to a poolside bar, a rooftop terrace and shopping on-site. Treat yourself to a massage at the on-site spa. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), an outdoor tennis court and a shopping centre shuttle
  • A 24-hour front desk, luggage storage and a front desk safe
Room features
All 73 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches such as free WiFi and air conditioning.
Extra amenities include:
  • Rainfall showers, bidets and baths or showers
  • 32-inch LED TVs with premium channels
  • Childcare services, coffee/tea makers and ceiling fans

Languages

English, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: LKR 3,000 for adults and LKR 1,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Family friendly

  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1976
  • Designated smoking areas

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for LKR 2500.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately LKR 3000 for adults and from LKR 1500 for children
  • Rollaway bed fee: LKR 2500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Topaz
Hotel Topaz Kandy
Topaz Kandy
Hotel Topaz Kandy
Hotel Topaz Resort
Hotel Topaz Resort Kandy

Frequently asked questions

Does Hotel Topaz have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Topaz pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Topaz?

Self-parking is free at this property.

What time is check-in at Hotel Topaz?

Check-in start time: 12:30 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Topaz?

Checkout is at noon.

Where is Hotel Topaz located?

This family-friendly Kandy resort is located in the historical district, within 1 mi (2 km) of Bahirawakanda Vihara Buddha, Kandy Lake and Kandy Clock Tower. Commonwealth War Cemetery and Asgiriya Stadium are also within 1 mile (2 km).

Hotel Topaz Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 32 reviews" "
Rating 8 - Good. 16 out of 32 reviews" "
Rating 6 - Okay. 5 out of 32 reviews" "
Rating 4 - Poor. 2 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dario, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with super friendly staff and good food options for breakfast and dinner. Incredible view of Kandy and surroundings.
Stayed 1 night in Jul 2024

10/10 Excellent

Nadeeka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would just like to thank the staff of Hotel Topaz for making our stay so comfortable! From the minute you enter the hotel the staff was always so friendly and always willing to take care of any questions we had. The housekeeping staff made sure our room was always spotless and they would go so far to make the bed in a different design every day. We were there for nine nights and so details like this were something we looked forward to and always put a smile on our faces. Special thank you to the restaurant staff - Supervisor Puspakumar is so attentive and made sure his staff were looking after the guests. Thank you to the waiters Kavindu, Sampath, and Malinda who took brilliant care of us. Also, Chef Ashitha's food is wonderful and breakfast is just fantastic at this hotel. A detail I would like to mention is that the pool facilities are being renovated however every detail was thought through and they gave us hotel transportation to and from a nearby hotel pool so that we did not miss out on swimming. Thank you Hotel Topaz and I so look forward to returning!
Stayed 9 nights in Jul 2024

8/10 Good

Haris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. Clean rooms, good space, comfortable beds & good ambience. Pool is nice too! The property is on the hill so the view is amazing. I would recommend booking it
Stayed 1 night in Mar 2022

8/10 Good

Ajith Wellington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
The property is high on the hill so had beautiful views from our room and from the restaurant and roof terrace. Very nice pool but lots of steps down to it so we used it less than we normally would have. Not an easy trip into Kandy town, we would walk down but would always get a tuk-tuk back as it was so hilly.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness
An average hotel with friendly staff
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is outside Kandy transport is required to and from Shuttle bus is mainly for staff Hotel is primarily used by travel firms Views are brilliant
Stayed 3 nights in Apr 2019

10/10 Excellent

Rajiv, Vienna, VA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; clean rooms and great staff. Restaurant was also very good
Stayed 1 night in Feb 2019

8/10 Good

VIJAY ANAND

Liked: Cleanliness, staff & service, room comfort
one night stay at Topaz Kandy
The hotel has a good view and the service was good.. but the property is old and the rooms are okay.. ideal for a short stay..
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel with a view
A very nice hotel on top of a hill with a stunning view. 10-15 min walk from hustle and bustle of Kandy, which is a bonus. Smooth check in which was important after a long flight and a long taxi ride from the airport to Kandy. Staff very helpful and attentive, a huge comfy clean room with a nice view. Breakfast buffet highly recommended: a very good variety of food (including English and Asian), very good quality, very tasty. We have also tried their buffet and were not disappointed. The hotel has also a nice pool area with a pool bar. This hotel was a pleasant surprise. Advertised on Hotels.com as 3* but I think it is 4* Highly recommended.
Stayed 3 nights in Jan 2019

8/10 Good

Owen

Liked: Cleanliness, staff & service, room comfort
Amazing views of Kandy from Hotel Topaz.
Arrived at the hotel in mid afternoon and received a warm welcome. The hotel is challenging to find but the location views when inside the hotel are so great. We enjoyed the use of the SPA there and being a hotel.com we got 50% of the fees instead of the standard discount which was nice. The only thing which was lacking was the disappointing food in the restaurant and at breakfast. Maybe not as well suited for westerners but that was my only criticism. Also we got a late check out so enjoyed the pool for a little longer.
Stayed 1 night in Dec 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Want to go nack
Loved it. Older hotel but well maintained and great atmosphere as well as service
Stayed 4 nights in May 2018

8/10 Good

Peter

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful location outside Kandy
Nice hotel great pool and service was excellent. Food was great as well.
Stayed 2 nights in Mar 2018

10/10 Excellent

Raman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

8/10 Good

Percy

Liked: Cleanliness, staff & service, property conditions & facilities
Scenic location
Buffet was value for money. Service was friendly. Only negative was its location being far from town area for shopping, etc.

4/10 Poor

Keith, leicestershire england

Liked: Cleanliness, room comfort
Disliked: Staff & service
Beautiful views staff unprofessional
Beautiful hotel set high above Kandy about a kilometre out from tbe city. No transport to town other than staff minibus at 7.30 and 3 times shortly after lunch. Nothing back up when asked reception unhelpful "we have no tuk tuk tele' numbers" to go down in the evening. Booked hotel car to take us to the train station when we left with reception they also rang our room to confirm night before but when we came to leave they new nothing about it. Customer relations officier was also poor in dealing with the matter offering us a later taxi to late for the train. Staff did not inspire confidence!

6/10 Okay

alenezi

6/10 Okay

alenezi

6/10 Okay

f.Alenezi

Liked: Cleanliness

6/10 Okay

Me, London

Liked: Cleanliness
Lovely but dated
Great, but the hotel is fresh out of 1975. The rooms are more modern but hotel dated. Food is bad. Overall it's ok. Nice pool.

8/10 Good

Anonymous

Liked: Staff & service
Great Mid Priced hHtel!
Very pleased with this hotel. Great food!

8/10 Good

Lars

Liked: Cleanliness, staff & service, room comfort
Hotell med fantastisk utsikt over Kandy
Et flott utsiktshotell med en fantastisk utsikt. Ligger litt langt fra sentrum. Hotellet er godt brukt, litt slitent. De har god service og er vennlige. Vi var litt uheldige med aircondition på rommet, men det resulterte i oppgradering til et stort flott rom. Badebassenget var bra. Hotellet er ypperlig for familie og eller flere som reiser sammen. Som par kan det bli litt langt fra sentrum om man ønsker å oppleve noe av kveldslivet i Kandy - men det er mulig met TUK TUK.
Stayed 3 nights in Dec 2019