2/10 Terrible
Jarrod
Travelled with family
15 Nov 2024
I booked this hotel because of the indoor pool and when I arrived, it was shut down and had been shut down for a month. By the health department. The ceiling was falling down on the second floor. There was broken floor tile in the bathroom that someone had used caulking to Try and repair. There was a broken light switch just a few inches from the shower and the showerhead was unscrewed spraying water everywhere when I turned it on. One of the electrical receptacles next to the desk was loose and short-circuiting. I asked to speak to the manager and the guy behind the desk, claimed to be the manager, but then recanted and apologized for lying to me. This place is an utter disaster and needs to be shut down by the health department. They blamed the Expedia not their website about the pool closure. They failed to maintain their breakfast area so many other guests were unable to utilize the continental breakfast. There was little to no managerial oversight for this facility. It was a complete abomination and the worst hotel experience I’ve had in my 45 years on this planet.
Jarrod
Stayed 2 nights in Nov 2024