Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

Travelers relax on a private beach with pool umbrellas and beach massages at their fingertips, then savor Italian cuisine and attend the daily manager's reception

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Where to?

Dates

January 2026

22

February 2026

6 outdoor pools, pool umbrellas - Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive (Kantenah)

Sauna, steam room, body treatments, massages on the beach, body scrubs - Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive (Kantenah)

Beach bar - Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive (Kantenah)

15 restaurants, breakfast, lunch, dinner served; Italian cuisine - Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive (Kantenah)

Private beach, white sand, sun-loungers, beach umbrellas - Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive (Kantenah)

Family Selection at Grand Palladium Kantenah Resort & Spa - All Inclusive on Akumal Beach offers relaxation. Enjoy free full breakfast, 6 outdoor pools, spa treatments, in-room WiFi, and multilingual staff for a perfect beachfront getaway.

Wonderful

Popular amenities

Pool
Parking included

includes taxes & fees

1 Feb - 2 Feb

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Room options

All rooms

3+ beds

2 beds

Showing 4 of 4 rooms

Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years)

Highlights

Furnished balcony

Individually decorated

Private pool

Private indoor hot tub

Air conditioning

Free cots/infant beds

Free minibar items

Smart TV

52 sq m
Sleeps 4
2 Double Beds and 1 Double Sofa Bed
Garden view

Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years)

Very good

Highlights

Furnished balcony

Individually decorated

Private indoor hot tub

Air conditioning

Free cots/infant beds

Free minibar items

Smart TV

Blackout curtains

37 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
Garden view

Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years)

Exceptional

Highlights

Furnished balcony

Individually decorated

Private pool

Private indoor hot tub

Air conditioning

Free cots/infant beds

Free minibar items

Smart TV

37 sq m
Sleeps 4
2 Double Beds and 1 Double Sofa Bed
Garden view

Family Selection Suite Beachfront

Highlights

Furnished balcony

Individually decorated

Private indoor hot tub

Air conditioning

Free cots/infant beds

Free minibar items

Smart TV

Blackout curtains

103 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed
Sea view

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About the area

Located in Kantenah, Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive is on a private beach. While the natural beauty of Akumal Beach and Half Moon Bay can be enjoyed by anyone, those looking for an activity can explore Puerto Aventuras Marina. Travelling with kids? Consider Xel-Há Park and Akumal Ecological Center. Scuba diving, snorkelling and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Kantenah travel guide

Crta Federal Chetumal-Puerto Juarez, Km. 259-100 Predio 1, Kantenah, QROO, 77710

What's nearby

Cenote Azul
10 min drive - 7.5 km
Akumal Beach
10 min drive - 7.5 km
Xpu-ha Beach
11 min drive - 7.1 km
Akumal Ecological Center
10 min drive - 7.5 km
Cenote Cristalino
10 min drive - 7.8 km

Getting around

Tulum Intl. Airport (TQO)
73 min drive

Restaurants

Xtra Time Sport Bar
1 min walk
La Hacienda
1 min drive
Ikebana Japanese Restaurant
7 min drive
Lobby Bar White Sand
9 min walk
Arrecifes
4 min drive

About this property

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

Luxury all-inclusive property near Akumal Beach

Free full breakfast, free water park access and 3 swim-up bars are just a few of the amenities provided at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive. With a private beach, 2 beach bars and beach massages, this property is the perfect place to soak up some sun. Indulge in a body treatment, a manicure/pedicure and a facial at the on-site spa. At the 15 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Italian cuisine. The 24-hour gym offers fitness classes and yoga classes; other things to do include volleyball, archery and kayaking. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a free daily manager's reception and a terrace.

Other perks include:

6 outdoor pools and a children's pool, along with a waterslide, 3 swim-up bars and pool umbrellas
Free valet parking
Tennis courts, express check-out and express check-in
Babysitting (surcharge), beach towels and ATM/banking services
Guest reviews say great things about the helpful staff

Room features

All 170 individually decorated rooms offer comforts, such as private indoor hot tubs and 24-hour room service, in addition to thoughtful touches, such as furnished balconies and laptop-friendly workspaces.

More conveniences in all rooms include:

Bathrooms with Jetted bath and rainfall showers
Smart TVs with cable channels
Wardrobes/cupboards, free infant beds and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Sailing

Similar properties

On private beach
Pool
Breakfast included
All-inclusive

includes taxes & fees

4 Feb - 5 Feb

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi

Parking and transport

Free uncovered valet parking on site
Limited on-site valet parking

Food and drink

Free full breakfast available daily 7:00 AM to 11:00 AM
15 restaurants
18 bars/lounges
2 beach bars
3 swim-up bars
A coffee shop/cafe
Couples/private dining
Free daily manager's reception
Snack bar/deli

Restaurants on site

El Dorado
Es Niu Pool Bar
La Hacienda
Portofino
The Nest

Things to do

24-hour gym
6 outdoor pools
Archery
Basketball
Beach volleyball
Billiards/pool table
Children's pool
Evening entertainment
Fitness classes
Free children's club
Free water park
Full-service spa
Games
Kayaking
Mini golf
Outdoor pool (guest access)
Pilates classes
Segway rentals/tours
Tennis
Waterslide
Yoga classes

Family friendly

6 outdoor pools
Babysitting (surcharge)
Children's games
Children's pool
Free children's club
Free water park access
In-room cot
Laundry facilities
Mini golf
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Business centre

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Pool umbrellas
Terrace

Full-service spa

Body scrubs
Facials
Manicures/pedicures
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
No lift
Smooth flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool
Wheelchair-accessible restaurant

More

2 floors
4 buildings
Banquet hall
Built in 2002
Communal living room
Designated smoking areas (fines apply)

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Towels provided

Entertainment

Smart TV with cable channels

Food and drink

24-hour room service
Espresso maker
Free stocked minibar

More

Air conditioning
Desk
Free local calls
Free long-distance calls
Individual decor
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Sanitation services: MXN 34 per night

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

Guests under 18 years old are not allowed in the spa

Property is also known as

Family Selection At Grand Palladium Kantenah Resort Spa

Frequently asked questions

Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

How much does it cost to stay at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

As of 22 Jan 2026, prices found for a 1-night stay for 2 adults at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive on 1 Feb 2026 start from €712.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Valet parking is free at this property.

What time is check-in at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include kayaking, sailing and more.

Where is Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive located?

Nestled on the beach, this Kantenah property is within 6 mi (10 km) of Xpu-ha Beach, Puerto Aventuras Golf Club and Tajma Ha Cenote. Ecopark Kantun Chi and Cenote Cristalino are also within 6 miles (10 km).

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Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Amenities

9.0

Staff & service

9.4

Property conditions & facilities

10/10 Excellent

nikole

12 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Loved our stay! Wonderful attentive staff and beautiful property!!!

Stayed 4 nights in Dec 2025

10/10 Excellent

Cynthia

6 Jan 2026

Liked: Cleanliness, staff & service, property conditions & facilities

Lots of restaurants, food was good. Resort was big and lots of things to do.

Stayed 11 nights in Dec 2025

10/10 Excellent

Nicholas Jacob

26 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Food was excellent for the most part. Rooms were clean and ample beach chairs

Stayed 6 nights in Dec 2025

10/10 Excellent

Sean Patrick

18 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

A+ Stay! Clean room, lots to do! Staff so friendly!

Stayed 4 nights in Dec 2025

8/10 Good

Eric

4 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

The resort is beautiful and expansive, filled with beautiful flora and fauna. The one drawback was the ala carte food, which left a lot to be desired. The best restaurant by far was Bravo, which is an add-on but free if you book through Expedia.

Stayed 6 nights in Dec 2025

10/10 Excellent

Margot and Al

19 Dec 2025

Our butler was awesome so very helpful And nice. Our room was very clean and everyone we met was great. The amenities were such a bonus. Thank you for everything . We loved our stay there

Stayed 7 nights in Dec 2025

10/10 Excellent

Brent

12 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff was excellent; always willing to lend a hand or direct you to where you needed to go. Every need was taken care of for my entire family of 20, including a special beach bonfire for my 70th birthday celebration. Food was great and butlers arranged dinners for 5 consecutive nights at different restaurants where we could all dine together. All guests had swim out rooms so we could visit each other in the pools outside our beach front rooms. Everyone raved about the trip and no one wanted to leave. Hats off to Grand Palladium Family Selection team, especially Gerardo and our butlers. We will be back!

Stayed 5 nights in Jan 2026

10/10 Excellent

Brittany Lynn

29 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Our room was always cleaned up when we came back with fresh towels, clean sheets, and fun set ups for the kids

Stayed 5 nights in Nov 2025

10/10 Excellent

Stephanie Lynn

17 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort was very clean, the staff was friendly and always available. The only negative was all of the mosquitos

Stayed 5 nights in Oct 2025

10/10 Excellent

Omar

6 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

Family friendly great staff

Stayed 2 nights in Jul 2025

6/10 Okay

Jatin

1 Dec 2025

Liked: Cleanliness

The uograded room in building 40 had an amazing view. Rooms were recently renovated with modern look and feel. VEGETARIANS BEWARE! VERY LIMITED SELECTION.... Even the formal dinner restaurants were subpar at accommodating vegetarians. Resort is lacking in quality and features and needs significant improvements compared to other 5-star resorts and other Grand Palladium properties I have stayed at before. The only savior for this trip was the upgraded room with an ocenfront view.

Stayed 4 nights in Nov 2025

10/10 Excellent

Theodore

27 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff at this property is warm, inviting and very helpful. They will go out of their way to make sure your every need is met as best as possible. The rooms and facilities are very clean and well kept. The property itself has many beautiful buildings, landscaping and Koi ponds. We really enjoyed our stay and will miss the awesome hospitality!

Stayed 5 nights in Aug 2025

8/10 Good

Girish

7 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

The Grand Palladium is one of the better resorts in the Riveria Maya region in Cancun. We were very warmly welcomed into the Family Selection lounge and they had honored all of our requests. The upgrade is definitely worth the extra money however the butler service is a hit and miss, depending on whom you get and how full the resort is during your visit. The place is huge so do take the time to explore and enjoy the surroundings. We were given the privilege of accessing all of the activities, areas and restaurants which was a bonus. Our favorites were of course the Nest and Al Hacienda for buffet and El Dorado for dinner. We had made reservations every night but the rest of the restaurants failed to leave a mark with Bamboo being the worst of the lot. The swimming pool area is very well maintained however the main pool is uniformly over 5ft deep so please bear that in mind if going in with kids. Our room was in Villa 49 and was extremely comfortable and roomy. We really appreciated the automatic lights in the bathroom and the seperation between the shower, toilet and washing areas. It's really helped accessibility. The nightly shows were the highlight though and the team went all out every night to make our trip very memorable. We are very grateful to Grand Palladium for their hospitality.

Stayed 6 nights in Dec 2025

10/10 Excellent

Parsa

23 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful resort with amazing staff and very well maintained property

Stayed 7 nights in Mar 2025

10/10 Excellent

Deanna

26 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was our best vacation, the resort, the staff, the food, the pools, the room, butler service was all five star.

Stayed 8 nights in Apr 2025

10/10 Excellent

VICTOR

15 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff and service at the hotel and restaurants were amazing. Beautiful Hotels, very clean and well maintained.

Stayed 10 nights in Feb 2025

10/10 Excellent

Jennifer

26 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful jungle setting on the beach. Outstanding service.

Stayed 7 nights in Jun 2025

10/10 Excellent

Amul

7 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great proprty, especially the Family Selection.. Lots of entertainment and varity of things to do for adults and kids.

Stayed 7 nights in Apr 2025

10/10 Excellent

Christopher

19 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

We stayed with a party of 8, 4 adults and 4 children ranging in ages from 5-11. We really enjoyed the butler service as it made dinner reservations very easy compared to other resorts we have stayed at. The resort is big and has a lot to offer, service was great except at the beach buffett/restaurant. Overall great stay and would definitely come back again!

Stayed 7 nights in Jun 2025

10/10 Excellent

Corey

17 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The staff was nice.

Stayed 7 nights in Mar 2025

4/10 Poor

DANIEL

21 Dec 2025

Liked: Cleanliness, property conditions & facilities

They SCAM YOU with the $600 hotel credit. Is nothing but a sad coupon book. I requested to change rooms because the room had a bad humid smell. They never called me back. I also requested a bottle sterilizer 3 times and I never got it. They pretend they care but they wont do anything like this guy that saw us leaving front desk to complain about the room and said: I can definitely help you out and will personally look into it; 4 minutes later was trying to sell us a time share and guess what? We never saw his face again. They gave us welcome fruits but they were rotten and had mold in it. I complained but then again no action to make things better for us. Food was a 6.5/10 Bed was very uncomfortable 3/10 What I did like was the property itself. Very green and lots of wild friendly animals to see around the property. I wouldn’t come back

Stayed 5 nights in Dec 2025

10/10 Excellent

Avery Wayane

31 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing staff!!

Stayed 6 nights in Mar 2025

10/10 Excellent

Michael

22 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing vacation with our kids. Great clean rooms, tons of baked in amenities including free room service. Great dining options. Loved out butlers Maximiliano and Abraham.

Stayed 7 nights in Apr 2025

10/10 Excellent

Megan

13 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is the best all inclusive resort we have been to. The Family Selection is the best family centric high end experience at this price point. They made us feel welcome, special, and at home every day. It was amazing.

Stayed 8 nights in May 2025