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Grandhotel Pupp

5.0 star property
Luxury hotel with 2 hot tubs and full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grandhotel Pupp

Exterior
Exterior
Exterior
Premier Suite front view (Wellness access) | View from room
Indoor pool, open 8:00 AM to 9:00 PM, pool loungers

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Pet-friendly
  • Parking available
  • Room service
The price is €159
includes taxes & fees
12 Jan - 13 Jan 2025

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Depandance Pupp Quisisana double Room (Wellness access)

Depandance Pupp Quisisana double Room (Wellness access)

Depandance Pupp Quisisana double Room (Wellness access)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite front view (Wellness access)

Superior Suite front view (Wellness access)

Superior Suite front view (Wellness access)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Room front view (Wellness access)

Premier Room front view (Wellness access)

Premier Room front view (Wellness access)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room front view (Wellness access)

Superior Room front view (Wellness access)

Superior Room front view (Wellness access)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room forest view (Wellness access)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Depandance Pupp Quisisana Suite (Wellness access)

Depandance Pupp Quisisana Suite (Wellness access)

Depandance Pupp Quisisana Suite (Wellness access)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 70 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Modern Room forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Room forest view (Wellness access)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Modern Studio forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Studio forest view (Wellness access)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Hairdryer
  • 41 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Modern Room front view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Room front view (Wellness access)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Modern Studio front view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Studio front view (Wellness access)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Hairdryer
  • 41 sq m
  • River view
  • Sleeps 3
  • 1 Single Bed

View all photos for Premier Suite front view (Wellness access)

Premier Suite front view (Wellness access)

Premier Suite front view (Wellness access)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Similar properties

Front of property

Luxury Spa Hotel OLYMPIC PALACE

Pool
Spa
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (158)
The price is €151
includes taxes & fees
23 Dec - 24 Dec
Luxury Spa Hotel OLYMPIC PALACE
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About the area

Map
Mírové námestí 2, Karlovy Vary, 360 01

What's nearby

  • Hot Spring Colonnade - 7 min walk
  • Church of St. Mary Magdalene - 7 min walk
  • Mill Colonnade - 9 min walk
  • St. Peter and Paul Orthodox Church - 15 min walk
  • Elizabeth's Spa - 6 min drive

Getting around

  • Karlovy Vary Station - 6 min drive
  • Vaclav Havel Airport (PRG) - 97 min drive

Restaurants

  • ‪Café Pupp - ‬1 min walk
  • ‪Café Elefant - ‬3 min walk
  • ‪Atlantic - ‬5 min walk
  • ‪Grandhotel Pupp - ‬1 min walk
  • ‪Goethe's Beer House - ‬3 min walk

About this property

Grandhotel Pupp

Luxury historic hotel near the boardwalk
A terrace, a coffee shop/cafe and a hair salon are just a few of the amenities provided at Grandhotel Pupp. Active travellers can enjoy cycling at this hotel. Treat yourself to a massage, a body scrub or a body wrap at the on-site spa. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool with sunloungers
  • Buffet breakfast (surcharge), bike hire and valet parking (surcharge)
  • Babysitting (surcharge), a porter/bellboy and luggage storage
  • Laundry services, a 24-hour front desk and a gift shop
  • Guest reviews speak highly of the helpful staff and location
Room features
All 228 rooms include comforts such as laptop-friendly workspaces and dressing gowns, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

Czech, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 20 per night)
  • Valet parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: EUR 22 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bechers Bar
  • Cafe Pupp
  • Club Mala Dvorana
  • Grandrestaurant Pupp

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12,917 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Low-height counter and sink
  • No lift

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1701
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property hosts an optional Christmas Eve gala dinner for guests staying on December 24. Guests who wish to attend must book the gala dinner at least 4 weeks in advance. Fees are EUR 190 per person, collected by the property.
This property’s mandatory gala dinner fee on December 31 includes 2 persons in all rooms. The listed gala dinner fee is required per person for guests exceeding this number in all rooms.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 190
  • Christmas Eve (24 December) Gala Dinner per child: EUR 190 (from 3 to 18 years old)
  • A tax is imposed by the city: EUR 1.99 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 15 for children
  • Self-parking fee: EUR 20 per night
  • Valet parking fee: EUR 20 per night
  • Pet fee: EUR 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests should be aware that during the New Year's Eve gala dinner a formal evening dress code is required.
Children under 12 years old are not allowed in the pool and spa after 6 PM.

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 3 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Grandhotel Pupp
Grandhotel Pupp Hotel
Grandhotel Pupp Hotel Karlovy Vary
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp De Luxe Hotel Karlovy Vary
Grandhotel Pupp Hotel
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp Hotel Karlovy Vary

Frequently asked questions

Does Grandhotel Pupp have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 9:00 PM.

How much does it cost to stay at Grandhotel Pupp?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Grandhotel Pupp on 12 Jan 2025 start from €155.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grandhotel Pupp pet-friendly?

Yes, Grandhotel Pupp allows pets (limit 1 total). There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Grandhotel Pupp?

Self-parking is available for EUR 20 per night. Valet parking is available for EUR 20 per night.

What time is check-in at Grandhotel Pupp?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Grandhotel Pupp?

Checkout is at noon.

Where is Grandhotel Pupp located?

Situated near a boardwalk, this luxury hotel is steps away from Slavkovsky Forest Nature Reserve, Diana Cable Car and Karlovy Vary Museum. Karlovy Vary Municiple Theater and Market Colonnade are also within 10 minutes. Karlovy Vary dolni n. Station is 28 minutes by foot.

Grandhotel Pupp Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 600 out of 881 reviews" "
Rating 8 - Good. 187 out of 881 reviews" "
Rating 6 - Okay. 58 out of 881 reviews" "
Rating 4 - Poor. 25 out of 881 reviews" "
Rating 2 - Terrible. 11 out of 881 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Jake

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel staff were overall amazing. However, our room constantly had issues which were not resolved. The tub kept spewing out black gunk when the jets were activated.

10/10 Excellent

Jennifer, Marina Del Rey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Great location
Stayed 5 nights in Dec 2024

10/10 Excellent

Earl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a magical hotel! The architecture inside and out is superb. The hotel and local area look spectacular with the Christmas season decorations!
Stayed 3 nights in Dec 2024

10/10 Excellent

Ausra

Stayed 4 nights in Nov 2024

6/10 Okay

Rena

Liked: Cleanliness, staff & service, amenities
Overall it's a architectural beautiful hotel, it's close to many restaurants, shops and landmarks and has a gorgeous spa with very friendly staff. Was at the spa for my birthday and hotel provided an adorable Happy Birthday desert. However; * there was only 1 electrical plug in the bedroom (not close to the desk, not near the bathroom, not near a nightatand) so you have to request an extension cord from the front desk to drag the cord around the room for various power needs. *Shower stall is very small so bruised up elbows trying to wash my hair. *Access to spa (pool/sauna/hot tub/salt room) while beautiful are only open till 9pm, which is also when pretty much everything in town closes. Feedback: the pool hours really should be later to allow for downtime to be spent there. *The room was always 24.5 degrees, no matter what i set the thermostat to it remained that temperature, so I had to keep the windows open the whole duration of my stay to keep the room any cooler.
Stayed 6 nights in Nov 2024

8/10 Good

Hatem

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice property, but having pets in oublic areas such breakfast restaurant is unacceptable ! Grand restaurant should pay more attention to clients' s wishes !
Stayed 4 nights in Nov 2024

2/10 Terrible

Emma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Shereen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was unable to accommodate a late checkout request, and I found the spa area darker and not to the level expected. Overall, a good experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary, Evansville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Could add 6inches to the shower curtain to reach the tub
Stayed 3 nights in Nov 2024

2/10 Terrible

David

Travelled with partner
Disliked: Staff & service
THE worst customer service that I’ve ever experienced. The room that they put us in looked nothing like the photos and much smaller. They insisted that this was the same price range. When I asked whether there are other rooms, the front desk staff was really reluctant, but the hotel was empty since it was on a Monday, during slow season. The second room that he took us to, was what we booked online, so the room was available this whole time! When we went back to grab our luggage from the other room, came back downstairs to front desk, the staff accused us of stealing the bath robes. I asked what bathrobes? Do you see any bathrobes on me? Plus, why the heck would I take any bathrobes? We’re staying here for two nights and we’re just moving from one room to another? We also had staff escorting us this whole time. It was an awful accusation and we didn’t receive any apology. We were stuck in the elevator for about 5 minutes. We banged on the door, but no one answered. The elevator could take us up and down but the door wouldn’t open. We took the elevator back down to lobby, banged on the door, finally the staff came and opened for us. Again, absolutely 0 apology. In fact, during our two day stay, we were never acknowledged by the staff when we walked by front desk. We booked massages and facials for two days. The massage was awful, honestly the worst. So I called to cancel the facial for the next day. They still charged me even though I cancelled within 24 hours.
Stayed 2 nights in Apr 2024

10/10 Excellent

Marlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying at this property for years evwry time i am in Prague.. There is no better hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Montel

Stayed 3 nights in Oct 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely hotel with best food and amenities. Good service and friendly staff.
Stayed 10 nights in Oct 2024

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service
Spa was wonderful - l breakfast was absolutely outstanding hospitality, charming. Walkable to shops! Restaurants. Parking was easy! Will definitely stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yevheniia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay always!
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow great place. Our room was a corner room overlooking the river and town. Five yes five windows. Restaurant meal was great. The buffet breakfast one of the best. Difficult to get there by car if you don’t know but it we mastered the other side of the river and arrived . Great location we got what we paid for Well done grandpupp
Stayed 3 nights in Sep 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Spacious and comfortable rooms. Exceptionally clean and great breakfast.
Stayed 7 nights in Sep 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Sep 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Bezalel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Angelita, Downey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

katarzyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous experience
Stayed 6 nights in Aug 2024

6/10 Okay

Olivier

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful historic hotel. Room was beautiful, but AC noisy. Staff was rude in many places.
Stayed 3 nights in Sep 2024

10/10 Excellent

Pavel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Adrienne

Liked: Amenities
Everything was absolutely amazingly. Highly recommend! Would stay again!!!
Stayed 3 nights in Sep 2024