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Karuizawa Prince Hotel West

4.0 star property

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Photo gallery for Karuizawa Prince Hotel West

Hot springs
Property video
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi
The current price is €233
30 Jun - 1 Jul

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for West Cottage TypeE(Non-Smoking)

LCD TV

West Cottage TypeE(Non-Smoking)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
2 bedrooms
Down duvet
Free extra futon mattress
  • 75 sq m
  • Mountain view
  • Sleeps 6
  • 6 Single Beds

View all photos for West Cottage TypeE(Smoking)

LCD TV

West Cottage TypeE(Smoking)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
2 bedrooms
Down duvet
Free extra futon mattress
  • 75 sq m
  • Mountain view
  • Sleeps 6
  • 6 Single Beds

View all photos for West Wing Twin Room(Non-Smoking)

View from room

West Wing Twin Room(Non-Smoking)

8.8 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
2 bedrooms
Free extra futon mattress
Down duvet
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for West Cottage TypeA(Smoking)

2 bedrooms, down duvets, in-room safe, desk

West Cottage TypeA(Smoking)

Highlights

Heating
Free cots/infant beds
Fridge
LCD TV
2 bedrooms
Down duvet
Free extra futon mattress
Blackout curtains
  • 47 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Beds

View all photos for Deluxe Terrace Twin Room(Non-Smoking)

Deluxe Terrace Twin Room(Non-Smoking) | Property amenity

Deluxe Terrace Twin Room(Non-Smoking)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Terrace
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
2 bedrooms
Free extra futon mattress
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for West Cottage Type D(Smoking)

LCD TV

West Cottage Type D(Smoking)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
2 bedrooms
Down duvet
Free extra futon mattress
  • Mountain view
  • Sleeps 4
  • 4 Single Beds

View all photos for West Cottage TypeA(Non-Smoking)

2 bedrooms, down duvets, in-room safe, desk

West Cottage TypeA(Non-Smoking)

Highlights

Heating
Free cots/infant beds
Fridge
LCD TV
2 bedrooms
Down duvet
Free extra futon mattress
Blackout curtains
  • 47 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Beds

View all photos for West Cottage Type D(Non-Smoking)

LCD TV

West Cottage Type D(Non-Smoking)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
2 bedrooms
Down duvet
Free extra futon mattress
  • Mountain view
  • Sleeps 4
  • 4 Single Beds

View all photos for West Cottage TypeF(Non-Smoking)

Property amenity

West Cottage TypeF(Non-Smoking)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
2 bedrooms
Down duvet
Free extra futon mattress
  • 95 sq m
  • Mountain view
  • Sleeps 8
  • 8 Single Beds

View all photos for West Cottage TypeF(Smoking)

Property amenity

West Cottage TypeF(Smoking)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
2 bedrooms
Down duvet
Free extra futon mattress
  • 95 sq m
  • Mountain view
  • Sleeps 8
  • 8 Single Beds

View all photos for Deluxe Terrace Twin Room

2 bedrooms, down duvets, in-room safe, desk

Deluxe Terrace Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Prince Cottage Type D Non Smoking

2 bedrooms, down duvets, in-room safe, desk

Prince Cottage Type D Non Smoking

  • Sleeps 4
  • 4 Single Beds

View all photos for Prince Cottage Type A Non Smoking

2 bedrooms, down duvets, in-room safe, desk

Prince Cottage Type A Non Smoking

  • Sleeps 4
  • 4 Single Beds

View all photos for Prince Cottage Type E Smoking

2 bedrooms, down duvets, in-room safe, desk

Prince Cottage Type E Smoking

  • Sleeps 6
  • 3 Single Beds

View all photos for Prince Cottage Type E Non Smoking

2 bedrooms, down duvets, in-room safe, desk

Prince Cottage Type E Non Smoking

  • Sleeps 6
  • 3 Single Beds

View all photos for West Wing Twin Room Non Smoking

2 bedrooms, down duvets, in-room safe, desk

West Wing Twin Room Non Smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

View all photos for Prince Cottage Type D Smoking

2 bedrooms, down duvets, in-room safe, desk

Prince Cottage Type D Smoking

  • Sleeps 4
  • 4 Single Beds

View all photos for Prince Cottage Type F Smoking

2 bedrooms, down duvets, in-room safe, desk

Prince Cottage Type F Smoking

  • Sleeps 8
  • 8 Single Beds

View all photos for Prince Cottage Type F Non Smoking

2 bedrooms, down duvets, in-room safe, desk

Prince Cottage Type F Non Smoking

  • Sleeps 8
  • 8 Single Beds

View all photos for Prince Cottage Type A Smoking

2 bedrooms, down duvets, in-room safe, desk

Prince Cottage Type A Smoking

  • Sleeps 4
  • 4 Single Beds

View all photos for Run Of House

2 bedrooms, down duvets, in-room safe, desk

Run Of House

  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

2 bedrooms, down duvets, in-room safe, desk

Junior Suite

  • Sleeps 2
  • 2 Single Beds
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About the area

Map
1016-87 Karuizawa, Karuizawa, Nagano-ken, 389-0193

What's nearby

  • Karuizawa Prince Shopping Plaza - 5 min walk - 0.4 km
  • Karuizawa Prince Hotel Ski Resort - 9 min walk - 0.8 km
  • Old Karuizawa Ginza Street - 3 min drive - 2.8 km
  • Karuizawa Kogen Church - 8 min drive - 6.3 km
  • Hoshino Onsen Hot Spring - 8 min drive - 6.6 km

Getting around

  • Karuizawa Station - 13 min walk
  • Tokyo (HND-Haneda) - 165 min drive

Restaurants

  • ‪Tully's Coffee - ‬9 min walk
  • ‪軽井沢フラットブレッズ - ‬12 min walk
  • ‪軽井沢味の街 - ‬13 min walk
  • ‪やまへい 軽井沢店 - ‬15 min walk
  • ‪レストラン・ポルト - ‬3 min walk

About this property

Karuizawa Prince Hotel West

Upscale hotel near Karuizawa Prince Shopping Plaza
Located close to Karuizawa Prince Hotel Ski Resort and Old Karuizawa Ginza Street, Karuizawa Prince Hotel West provides a golf course, a bowling alley and an indoor mineral hot spring (onsen). Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, ski passes and ski equipment hire. For some rest and relaxation, visit the hot springs. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Japanese cuisine. Enjoy the gym, as well as activities, such as ziplining, mountain biking and snowboarding. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a corner/local shop and shopping on-site.
You'll also enjoy perks such as:
  • A free local area shuttle, bike hire and hot springs on-site
  • 10 outdoor tennis courts, self-parking (surcharge) and a front desk safe
  • A ballroom, a vending machine and wedding services
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 430 rooms include comforts such as free WiFi and safes.
More amenities include:
  • Down duvets, free extra futons and free cots/infant beds
  • Deep-soaking baths, toilets with electronic bidets and free toiletries
  • Fridges, electric kettles and heating

Languages

English, Japanese

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  • Spa
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  • Free WiFi
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9.4 out of 10, Exceptional, 344 reviews
The price is €250
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free shopping centre shuttle
  • Parking on site (JPY 1,000 per night)

Food and drink

  • 3 restaurants

Restaurants on site

  • ALL DAY DINING LOUNGE/BAR
  • 中国料理 桃李
  • 日本料理 からまつ

Things to do

  • 10 outdoor tennis courts
  • 9-hole golf course
  • Bicycle rentals
  • Bowling alley
  • Gym
  • Hot spring
  • Mountain biking
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Ziplining

Family friendly

  • Bowling alley
  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 41,667 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Hot spring
  • Hot springs open from 6:00 AM - 10:30 PM
  • Public indoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free extra futon

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 20-inch LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests with Half Board plans must book meals in advance.
Dinner reservations are required in all restaurants. Also, guests who book half board rates must arrive prior to 8 PM to receive dinner.
Room names indicate varying check-in and check-out times, which override posted check-in and check-out hours. Smoking preference requests cannot be accommodated for Run of the House bookings.
This property charges a hot spring entrance fee of JPY 2,000 for adults, and JPY 1,850 for children ages 3-12 (no fee for children under 3) for guests booked in West Cottage room types. Guests in these room types may access the hot springs from 6 AM to 7 PM, daily.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children up to age 6 using existing bedding for items such as meals and will be collected directly at the property per child, per night.

We should mention

Hot springs access available from 6:00 AM to 10:30 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hotel Karuizawa
Karuizawa Hotel
Karuizawa Prince
Karuizawa Prince Hotel
Prince Hotel Karuizawa
Prince Karuizawa
Prince Karuizawa Hotel
Karuizawa-Machi Prince Hotel
Prince Hotel Karuizawa Machi
Prince Hotel West
Karuizawa Prince West
Prince West
Karuizawa Prince West
Karuizawa Prince Hotel West Hotel
Karuizawa Prince Hotel West Karuizawa
Karuizawa Prince Hotel West Hotel Karuizawa

Frequently asked questions

Is Karuizawa Prince Hotel West pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Karuizawa Prince Hotel West?

As of 25 Jun 2025, prices found for a 1-night stay for 2 adults at Karuizawa Prince Hotel West on 30 Jun 2025 start from €230.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Karuizawa Prince Hotel West?

Self-parking is available for JPY 1000 per night.

What time is check-in at Karuizawa Prince Hotel West?

Check-in start time: 3 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Karuizawa Prince Hotel West?

Checkout is at 11 AM.

Where is Karuizawa Prince Hotel West located?

Located in the city centre, this slopeside Karuizawa hotel offers ski-in/ski-out access within 2 mi (3 km) of Karuizawa Prince Shopping Plaza, Karuizawa Prince Hotel Ski Resort and Old Karuizawa Ginza Street. Karuizawa Lake Garden and Harnile Terrace are also within 6 mi (10 km). Karuizawa Station is 13 minutes by foot.

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Karuizawa Prince Hotel West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 467 out of 1000 reviews
Rating 8 - Good. 352 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Haseru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay here.
Stayed 2 nights in Mar 2025

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
KPH Guest Service Center Smile Concierge was a welcome surprise after exiting the Karuizawa Station exit. The persons at the GSCSC were extremely helpful and gave me all sorts of guidance for my stay which proved to be very useful Appreciated the shuttle which runs from KPH GSCSC Karuizawas Station to the Karuizawa Prince Hotel. The hotel was quiet, clean and has a coin laundry which was very convienient.
Stayed 2 nights in May 2025

10/10 Excellent

Sai yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to ski and shopping outlet. Shuttle bus are go to station and outlet. Very enjoyable and front desk staffs are helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property!! Our room was so peaceful, very spacious, and very renovated. One of the best hotels in Japan that I have stayed in. Onsen was beautiful! Right next to a great outlet mall! Lots to do around the area. We were able to bus and uber around the property.
Stayed 3 nights in Feb 2025

10/10 Excellent

Chiyong

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room I stayed had beautiful view of ski resort, but it was very quiet, also how they arranged the bathroom and toilet and wash basins was very nice to shared by two persons and with privacy. Also hotel offered very nice public bath, which I would like to recommand very highly. However, choice of food could of been wider, but all and all this place was alot better located and offed better food than other hotels I stayed at Karuizawa before.
Stayed 2 nights in Mar 2025

10/10 Excellent

Yue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel with many different stay options
Stayed 2 nights in Nov 2024

10/10 Excellent

Jacquelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come back again

Great service and convenient for skiing!
Stayed 5 nights in Jan 2025

10/10 Excellent

Pui Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are pleased and helpful
Stayed 1 night in Dec 2024

8/10 Good

CHI MEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Post marathon

The hotel is nice . The room size is good. The convenient store has good choice of essential items. Room is less than 1 minute walk to to the ski center . Very convenient for ski in and out. Restaurants in the hotel are ok. The onsen is very nice both indoor and outdoor. The gum is good. Shuttle bus to the JR station and outlet is regular .
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Staff is nice and friendly. The infrastructure for Hot spring is wonderful and clean. The location of the hotel is perfect for shopping at the outlet. It would be better if the staff of the hotel can speak fluent English.
Stayed 3 nights in Nov 2024

10/10 Excellent

MING TIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Feb 2025

10/10 Excellent

Shafi

Liked: Cleanliness, staff & service
Beautiful surrounding
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Nice location.
Stayed 2 nights in Apr 2024

6/10 Okay

Connie

Disliked: Property conditions & facilities
Too far away
Stayed 2 nights in Jan 2025

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that they have shuttle bus to and from Shopping Center and Station. The hot springs is wonderful, although a bit far to walk. Overall very nice hotel, I will stay here again next time.
Stayed 1 night in Jul 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot spring Buffet
Stayed 2 nights in Mar 2024

10/10 Excellent

Wing Kam Queen

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

8/10 Good

ChengHao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old but still love it~
Stayed 1 night in Aug 2024

8/10 Good

Kam Wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Experience
Stayed 2 nights in Jun 2024

6/10 Okay

Siu Hong

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unhelpful staff. No concierge desk and staff unwilling to help make phone calls for dining reservations. Amenities quality doesn’t match the room price. Shuttle jam packed with ppeople and luggages. Convenient location and clean environment. Onsen in good condition. Good place for ski beginners. Convenient place for ski in and out but the rooms are rather small.
Stayed 4 nights in Dec 2024

4/10 Poor

Ying Chuong

Liked: Staff & service
Disliked: Property conditions & facilities
Normal
Stayed 1 night in Nov 2024

10/10 Excellent

Tsutomu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the nice hotel near the JR station. The Chinese restaurant we went served excellent dishes. You can enjoy the hot spring many times a day. We could see the Mt. Asama from the balcony. We also enjoyed the beautiful song of birds. Two common kingfishers flew over the garden in front of us.
Stayed 1 night in Apr 2024

10/10 Excellent

Itaru

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in May 2024

2/10 Terrible

Kai Kwong

Liked: Cleanliness, room comfort
Disliked: Staff & service

Service Quality Needs Improvement

1. I experienced unhelpful behavior from bus drivers on two circular routes and felt discriminated against as a Chinese tourist. On several occasions, they required us to exit the bus and take the one in the opposite direction, even though both routes are circular and follow the same path. 2. The bus schedule is insufficient to meet the demand, resulting in buses that are always packed with people 3. The hot spring services close at 7pm. This early closure is quite unexpected and inconvenient, as it is common for guests to enjoy the hot springs after dinner, well beyond 7pm.
Stayed 1 night in Jan 2025

6/10 Okay

Hyung

Disliked: Staff & service, property conditions & facilities

For japanese speaking people only

The entire facility was very dated. Whole facility was understaffed and staff was very untrained. Very few staff spoke very little english. Getting around the resorts was challenging.
Stayed 1 night in Jun 2024