Kathará Beach

It’s alright… but Not the greatest. Appreciating it’s a massive complex but the whole place looks and feels a bit tired. 50 years old this year… and you can tell. Check in is painful and for some reason seems to take an age. We stayed in one of the family bungalow suites up the mountain side. Concierge service with buggies to get you up and down thank god. The room was ok but… as I say… in need of a refurb. Aircon in the room defo needs a re-gas or service. Had trouble getting to sleep some nights as it was still pretty hot in the room. Had an “American” style breakfast included… lots to choose from. Staff could defo do with cheering up a bit… not many smiles knocking around. Overall… I’d give it 6 out of 10.

Excellent property would definitely stay here again.

It is not bad resort and the service was great when I checked in because I was very early and they let me check in and store my luggage and even let me use their staff’s fridge to store my cold food. But after I got my room in the afternoon I use the shower and find that the water is really yellow then I spoke to the receptionist and tell them my concern and she told me that it had nothing to do with them it is the area water supply and should be OK tomorrow. The next day I check again and the hot water still very yellow and I check the cold water but it was very clear therefore I am very sure is not the water supply got problem. So I went to the reception again and reported this and the duty manager went to my room and checked the hot water and even take a video but said they will let me know. And the end I have finished my holiday and still have not received any update why the hot water is yellow. I am very disappointed with the hotel.