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Hotel Devi Grand

4.0 star property
Escape to a mountain retreat where you can unwind in an indoor public bath, indulge in delicious vegetarian cuisine, or have fun on a waterslide.

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Photo gallery for Hotel Devi Grand

Lobby
Deluxe Double Room Single Use, 1 King Bed, Accessible, Pool View
Lounge
Front of property – evening/night
Interior

Reviews

5.2 out of 10

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Gym
  • Spa
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed

Premium Room, 1 Double Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed

Club Room, 1 Double Bed

Club Room, 1 Double Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room, 1 Double Bed

1 bedroom, Frette Italian sheets, premium bedding, minibar

Premium Double Room, 1 Double Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Sleeps 2
  • 1 Double Bed

Family Quadruple Room, Multiple Beds

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Large Single Bed

View all photos for Executive Room, 1 Double Bed

1 bedroom, Frette Italian sheets, premium bedding, minibar

Executive Room, 1 Double Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Near Toll Barrier, Reasi Road, Reasi, Jammu and Kashmir, 182301

What's nearby

  • Raghunath Temple - 18 min walk
  • Shalimar Park - 2 min drive
  • Krimchi Temples - 3 min drive
  • Vaishno Devi Mandir Temple - 13 min drive
  • Aadhkuwari Mata Gufa - 13 min drive

Getting around

  • Shri Mata Vaishno Devi Katra Railway Station - 5 min drive
  • Jammu (IXJ-Satwari) - 82 min drive

Restaurants

  • ‪Madhuban Restaurant - ‬12 min walk
  • ‪WelcomCafe - ‬1 min walk
  • ‪Manoranjan Vaishno Dhaba - ‬11 min walk
  • ‪Grill inn - ‬15 min walk
  • ‪Sagar Ratna - ‬13 min drive

About this property

Hotel Devi Grand

Upscale family-friendly hotel in the mountains
You can look forward to free water park access, an airport shuttle and an indoor public bath (no minerals) at Hotel Devi Grand. For some rest and relaxation, visit the sauna or steam room, and indulge in reflexology, a sports massage or a body treatment. The on-site vegetarian cuisine restaurant, Harvest Gold, features a poolside location and breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as a corner/local shop and a free daily manager's reception.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with a waterslide
  • A round-trip airport shuttle (surcharge), supervised childcare (surcharge) and barbecues
  • Wedding services, a front desk safe and tour/ticket information
  • A lift, coffee/tea in reception and a gift shop
Room features
All 72 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and deep-soaking baths
  • 32-inch flat-screen TVs with satellite channels
  • Balconies, separate sitting areas and separate dining areas

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Harvest Gold

Things to do

  • Children's club
  • Children's pool
  • Free water park
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,497 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Couples treatment rooms
  • In-room massages
  • Public indoor bath (no minerals)
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Minibar
  • Refrigerator on request
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: INR 3000 per vehicle (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 5 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

HOTEL DEVI GRAND Katra
HOTEL DEVI GRAND
DEVI GRAND Katra
DEVI GRAND
Hotel Devi Grand Hotel
Hotel Devi Grand Reasi
Hotel Devi Grand Hotel Reasi

Frequently asked questions

Does Hotel Devi Grand have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Devi Grand pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Devi Grand?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at Hotel Devi Grand?

Checkout is at noon.

Does Hotel Devi Grand provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 3000 per vehicle applies.

Where is Hotel Devi Grand located?

This family-friendly Reasi hotel is located in the mountains, within 1 mi (2 km) of Raghunath Temple and Shalimar Park. Krimchi Temples is 1.9 mi (3 km) away. Shri Mata Vaishno Devi Katra Railway Station is 23 minutes by foot.

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Hotel Devi Grand Reviews

Reviews

5.2
Rating 10 - Excellent. 1 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 4 out of 10 reviews
Rating 2 - Terrible. 2 out of 10 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

Venkata

Stayed 2 nights in Aug 2024

4/10 Poor

Manveer

Liked: Staff & service, property conditions & facilities
2 star
Stayed 1 night in Feb 2024

2/10 Terrible

Gregory

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The hotel was horrible! Food was not good. The rooms were bad. Some of the staff were nice. There was construction going on everywhere.
Stayed 2 nights in Apr 2019

4/10 Poor

rajiv

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

MER JIGNESH

very nice
very nice friendly
This review was submitted before 2018 and has not been verified.

8/10 Good

ANIL KUMAR, Gurgaon

Staff cordial. Room needs some done up there was no wi fi in room. Even in reception area it was slow
This review was submitted before 2018 and has not been verified.

2/10 Terrible

AC, Houston, USA

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Disgusting bathrooms, bare rooms. disappointing br
This hotel should be taken off the Expedia website. The facilities provided in the rooms were of a 2 star category.
This review was submitted before 2018 and has not been verified.

4/10 Poor

pratap, sgp

Liked: Property conditions & facilities
Hotel is reasonable but Internet issue
Hotel is good but you will need Internet as mobile network is not available. For Internet we need to sit in lobby and it's very slow. Good part is they provide taxi for free to local market and railway station drop.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Kyaw, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not worth staying.
Service is not good and staff do not speak English as they described on website. Staff do not pay attention to guest and put the phone down on guest when asked for service and did not explain in English. Checked in late on 20th Oct night and room phone was not working to ask for service or to report faults. No hot water and wifi in the room was available with broken drain pipe under the sink. Room TV reception is bad analogue signal and not international news channels. Old style AC has no cover panel. Reported these faults next day morning again before going out. Found that problems were still not fixed when returned at night back to hotel after exhausting trip. Again unattentive staff who couldn't speak English and have no proper manner to treat guests.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Anil, Nahan HP

wow experience
Enjoyed the trip..perfect ambience..co operating staff..worth visiting next time