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"Nice clean and well-kept room Very friendly and welcoming staff Excellent specials menu for dinner and food well presented Huge comfortable bed in a decent sized room Complimentary biscuits and chocolates A couple of parking spaces available on site, with additional roadside parking"

"We only stayed for one night but would definitely stay here again. Room and bathroom were clean. Fresh towels, tea, coffee supplied in the room. Breakfast included in the morning was beautiful and had plenty to choose from. All staff were very welcoming and helpful. Wasn't too noisy as situated just off the main square so got a good nights sleep. Close to all the shops, pubs and restaurants."

"The staff were very welcoming and gracious hosts. Especially Michelle, Demi, Elli, and some of the kitchen staff whose names I didn’t catch. Richmond is a beautiful town, the best thing about it being the people."

"Had a lovely stay at the hotel. The staff were very accommodating. Only one very minor issue was the lighting in the room was poor - due to lack of lights "

"Nice stay"

"Excellent food. Wonderful staff. Could have done with handrails in the shower"

"Amazing staff. Thank-you so much for everything you did and all of your help "

"Very simple checking in. "

"- Brilliant Staff - Fabulous Location; 20mins walk across field to Hawes - Hotel is very relaxing "