Hotel Kelowna & Conference Centre

3.0 star property
Family-friendly ski hotel with an indoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Kelowna & Conference Centre

Reception
Exterior
Indoor pool
Comfort Room, 1 King Bed, Jetted Tub | Jetted bathtub
Deluxe 2 Room Suite, 2 Queen Beds | Living area

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Housekeeping
  • Pool
  • Gym
  • Breakfast included

Room options

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About the area

Map
2429 Highway 97 N, Kelowna, BC, V1X 4J2

What's nearby

  • Orchard Park Mall - 16 min walk - 1.4 km
  • Kelowna General Hospital - 6 min drive - 6.0 km
  • Waterfront Park - 7 min drive - 6.1 km
  • Prospera Place - 7 min drive - 6.1 km
  • UBC-Okanagan - 12 min drive - 8.0 km

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 10 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪Cactus Club Cafe Banks Road - ‬3 min walk
  • ‪Tokyo 1 Asian Buffet Bar - ‬14 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Montana's Cookhouse - ‬3 min walk

About this property

Hotel Kelowna & Conference Centre

Family-friendly hotel in the mountains
A free breakfast buffet, dry cleaning/laundry services and a gym are just a few of the amenities provided at Hotel Kelowna & Conference Centre. Skiers and snowboarders can spend time on the slopes at this hotel, which offers a ski shuttle and ski storage. For some rest and relaxation, visit the hot tub. Free in-room WiFi and a business centre are available to all guests.
Other perks at this hotel include:
  • An indoor pool with a waterslide
  • Free self-parking
  • A ballroom, a 24-hour front desk and luggage storage
  • 6 meeting rooms, free newspapers and a lift
  • Guest reviews speak well of the overall value
Room features
All 190 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • 50-inch Smart TVs with premium channels
  • Recycling, coffee/tea makers and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • In a regional park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

This property will be closed from 20 February 2023 to 1 February 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Pool access available from 10:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
Children under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Conference Hotel Kelowna Centre
Wingate Wyndham Kelowna Conference Centre Hotel
Holiday Inn Express Kelowna Conference Centre Hotel
Holiday Inn Express Conference Centre Hotel
Holiday Inn Express Conference Centre
Wingate Wyndham Conference Centre Hotel
Wingate Wyndham Kelowna Conference Centre
Wingate Wyndham Conference Centre
Kanata Kelowna Hotel
Kanata Kelowna

Frequently asked questions

Does Hotel Kelowna & Conference Centre have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM to 9:00 PM.

Is Hotel Kelowna & Conference Centre pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Kelowna & Conference Centre?

Self-parking is free at this property.

What time is check-in at Hotel Kelowna & Conference Centre?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Hotel Kelowna & Conference Centre?

Checkout is at 11 AM.

Where is Hotel Kelowna & Conference Centre located?

Located near the slopes, this Kelowna hotel is situated in the mountains and within 1 mile (2 km) of Orchard Park Shopping Centre, Orchard Park Mall and Mission Creek Regional Park. Kelowna Golf and Country Club and Planet Lazer are also within 2 miles (3 km).

Hotel Kelowna & Conference Centre Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 444 out of 1091 reviews" "
Rating 8 - Good. 359 out of 1091 reviews" "
Rating 6 - Okay. 141 out of 1091 reviews" "
Rating 4 - Poor. 93 out of 1091 reviews" "
Rating 2 - Terrible. 54 out of 1091 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

tara

Stayed 1 night in Jan 2023

6/10 Okay

George

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Good location, property being up graded but reception staff a waste of time. Haveb stayed there many times before but will rethink our staying there again
Stayed 1 night in Feb 2023

6/10 Okay

Vern, Grand Forks

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms and staff were good. However we were surprisingly disappointed with the breakfast. Other times we had stayed there was a good selection of items including bacon or sausage. This time it was limited to eggs, toast, cereal
Stayed 1 night in Feb 2023

10/10 Excellent

Meikaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Susan

Stayed 1 night in Feb 2023

8/10 Good

Luc

Stayed 1 night in Feb 2023

8/10 Good

Maria

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, staff was friendly and I enjoyed the breakfast.
Stayed 1 night in Feb 2023

6/10 Okay

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nose because the renovation. The water pool was so cold
Stayed 1 night in Feb 2023

10/10 Excellent

cherrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay thank you!
This hotel was great. not fancy but the staff were awesome, the rooms were clean, it was quiet, the pool was open. parking was good and free, the location was good. I would recommend this hotel.
Stayed 2 nights in Feb 2023

8/10 Good

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was super fast and easy. Beds were comfy and rooms were clean. There was someone rummaging in a dumpster below my window filled with construction materials at like midnight which was annoying but whatever .
Stayed 1 night in Jan 2023

10/10 Excellent

Damian

Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff went above and beyond to assist with different things and they were always kind and polite.
Stayed 3 nights in Jan 2023

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good, room was clean. Looks like the hotel is being remodeled.
Stayed 1 night in Jan 2023

10/10 Excellent

Shannon-Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a indoor pool, hit tub and eaterslides makes it an added bonus to stay especially after coming down after a long day of skiing at Big White, continental breakfast was pretty good as well, left full for traveling home. Definitely would recommend.
Stayed 1 night in Jan 2023

10/10 Excellent

kari

Stayed 1 night in Jan 2023

8/10 Good

Tara

Stayed 1 night in Jan 2023

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great location if you’re travelling to Kelowna for shopping. The property was undergoing some renovations when we stayed, but the noise settled down by bedtime and didn’t interfere with our stay. Ask for a room on the side opposite Hwy 97. The traffic was loud if you’re not used to it. Otherwise, no complaints!
Stayed 1 night in Jan 2023

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023

6/10 Okay

Mohammed

10/10 Excellent

Nenad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

8/10 Good

momma

Stayed 1 night in Jan 2023

8/10 Good

Davina

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only suggestions would be the breakfast - far too salty, and coffee is far too weak. Also, hot tub doesn't need to be as hot as it is; a whole degree cooler would be ideal as it was almost dangerously hot. Overall very quiet, convenient and clean facilities, and I have come back as a repeat customer for these reasons.

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, clean and quiet. The kids just loved the water slides! Thank you for a great stay!
Stayed 1 night in Jan 2023

8/10 Good

Randy

8/10 Good

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient and friendly staff