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Sandman Hotel & Suites Kelowna

3.0 star property
Kelowna hotel in Dilworth Mountain Estates with 2 restaurants and fitness centre

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sandman Hotel & Suites Kelowna

Interior
Interior
Reception
Balcony
Fridge, microwave, coffee/tea maker

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
The price is €83
includes taxes & fees
23 Jan - 24 Jan

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dining table
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Kitchenette (Atrium Building)

Standard Room, 1 Queen Bed, Kitchenette (Atrium Building)

Standard Room, 1 Queen Bed, Kitchenette (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
TV
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Tower

Executive Room, 1 King Bed, Tower

Executive Room, 1 King Bed, Tower

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Kitchenette, Tower (Balcony, View)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed, Kitchenette, Tower (Balcony, View)

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dining table
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Executive Suite, 1 King Bed, Kitchenette, Tower (Balcony)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dining table
TV
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
2130 Harvey Ave, Kelowna, BC, V1Y 6G8

What's nearby

  • Orchard Park Mall - 3 min walk - 0.3 km
  • Kelowna General Hospital - 5 min drive - 4.5 km
  • Waterfront Park - 5 min drive - 4.6 km
  • City Park - 5 min drive - 4.3 km
  • Prospera Place - 5 min drive - 4.7 km

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 12 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Tokyo 1 Asian Buffet Bar - ‬5 min walk
  • ‪Red Robin - ‬6 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪A&W Restaurant - ‬1 min walk

About this property

Sandman Hotel & Suites Kelowna

Hotel located in Dilworth Mountain Estates
Consider a stay at Sandman Hotel & Suites Kelowna and take advantage of dry cleaning/laundry services, a bar and a gym. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
You'll also enjoy perks such as:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), express check-out and meeting rooms
  • A banquet hall, coffee/tea in reception and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All 220 individually decorated rooms include thoughtful touches such as premium bedding and laptop-friendly workspaces, as well as amenities such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 42-inch TVs with cable channels
  • Wardrobes/cupboards, recycling and fridges

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bar One Urban Lounge
  • Dennys 24 hour restaurant

Things to do

  • Gym
  • Personal motorised watercraft

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from October 1 2024 to December 31 2024 (dates subject to change):
  • Hot tub
  • Swimming pool
The property will be renovating from 1 October 2024 to 31 May 2025 (completion date subject to change). The following areas are affected:
  • Hallway
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Sunday, Friday and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 23 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna

Frequently asked questions

Is Sandman Hotel & Suites Kelowna pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of CAD 25 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Sandman Hotel & Suites Kelowna?

As of 3 Jan 2025, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites Kelowna on 23 Jan 2025 start from €83.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sandman Hotel & Suites Kelowna?

Self-parking is free at this property.

What time is check-in at Sandman Hotel & Suites Kelowna?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Sandman Hotel & Suites Kelowna?

Checkout is at 11 AM.

Where is Sandman Hotel & Suites Kelowna located?

Located in Dilworth Mountain Estates, this hotel is within a 10-minute walk of Orchard Park Mall and Orchard Park Shopping Centre. Mission Creek Regional Park and Planet Lazer are also within 1 mile (2 km).

Sandman Hotel & Suites Kelowna Reviews

Reviews

6.8
Rating 10 - Excellent. 381 out of 1409 reviews" "
Rating 8 - Good. 336 out of 1409 reviews" "
Rating 6 - Okay. 277 out of 1409 reviews" "
Rating 4 - Poor. 224 out of 1409 reviews" "
Rating 2 - Terrible. 191 out of 1409 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Robert

Stayed 1 night in Dec 2024

8/10 Good

barbara ann

As a single senior, with no vehicle I did not feel safe having to walk around from the main building to get into the tower building. I know they are under renovation but the access to the tower should be open by using the overhead walkway
Stayed 1 night in Dec 2024

2/10 Terrible

Bailey

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We had the absolute worst stay ever, my best friend and i chose to have a "staycation" to have an early Christmas for our kids because we wouldn't be together on Christmas. first there is nothing on Expedia stating the pool is closed which is why we chose this hotel so our three kids could go swimming, I talked to the front desk and the "manager in training" wouldn't even look at us, kids crying and all, and just rudely says that's not an us problem and shoo'd us away. then in our room which was a king suite, the tv's wouldn't work, the "manager in training" came up to try and fix it and couldn't and just said oh well.... shortly after he leaves we realize the bedsheets in the room are disgusting and stained, we didn't call about this as none of our issues have been taken seriously.. I am absolutely appalled at the customer service this hotel showed, I used to love staying there but I will NEVER return
Stayed 1 night in Dec 2024

6/10 Okay

Melodie

Travelled with partner
Liked: Cleanliness, staff & service
Was just ok, nothing spectacular. Wouldn’t be my first choice again
Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Tyler

Stayed 1 night in Nov 2024

10/10 Excellent

Kierstin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Enjoyed our stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Clean room. Pool was being updated and not in use at this time.
Stayed 1 night in Nov 2024

10/10 Excellent

Loreen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good place to stay. Pool was under renovation so that was disappointing.
Stayed 1 night in Nov 2024

2/10 Terrible

Catrina

Liked: Staff & service
Disliked: Property conditions & facilities
Rooms dated and carpets leave socks dirty.Key cards did not work on multiple occasions causing frequent visits to front desk. When called maintenance to resolve a plumbing issue, no one came. Homeless person found passed out in the stairwell. No pillows for the pull out couch.
Stayed 3 nights in Nov 2024

6/10 Okay

Stacy

Travelled with partner
Liked: Staff & service, amenities
Checked in and went to our room (after 5pm) and it had not been serviced from the previous people. Went back down and they moved us into the penthouse...which is nothing special. Basically a similar room. Had a cracked out guy hovering around the carded doors. So we made sure to close it prior to leaving it. Not a safe feeling
Stayed 1 night in Nov 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed her before and liked the experience. Everyone was friendly. The locatian was convenient
Stayed 2 nights in Nov 2024

6/10 Okay

Tracy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Surrounding area is full of homeless people. They were in the dumpsters going through the renovation items left in them. One of our vehicles we’re broken into during our stay. Windows smashed & items stolen. We were out of town & because of a long weekend we had no service outlets to help us. There were 6 vehicles damaged. I would not stay here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kenneth, Vancoucer

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Nice staff.
Stayed 3 nights in Nov 2024

8/10 Good

Dawn

Business traveller, Travelled with group
It’s alright, clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Jaismeen

Stayed 1 night in Aug 2024

8/10 Good

Arlene

Quiet & warm personality if front desk lady.
Stayed 2 nights in Oct 2024

8/10 Good

Mark

Liked: Amenities
I was upgraded to PH, very nice view, only wish it had a microwave (to warm a tea for my sore throat) I did not observe any tea bags in this suite. Also, they should ADD a pressure reducer to the shower head ( like an rv p.r. Nossle) -Loved the almost instant HOT water !
Stayed 1 night in Oct 2024

4/10 Poor

Amber

Disliked: Property conditions & facilities
They would not put us in the tower. We were on the ground floor. Outside of the building. People were sleeping/ staying against the building, screaming and yelling all night long. It was unsafe to walk outside the doors and across to the McDonald's because of the people that were living against the building. Traffic noise was on all night long. The pool has been shut down for maintenance for months but they do not advertise that on their front page. It's in small writing in a different part of the website. They also say breakfast available, which I feel is misleading because when you're just glancing through hotels and you see breakfast as a statement it should mean that breakfast is included. Everyone knows you can go to a restaurant nearby for things like breakfast. But breakfast is not included. The room they put us in used to be a smoking room and the whole thing smelled like tobacco. It was very yucky.
Stayed 2 nights in Oct 2024

8/10 Good

Beatriz-Nohemy

Travelled with family, Travelled with pets, Travelled with partner
Liked: Staff & service
We were greeted with a friendly and kind concierge who made our check-in pleasant. Unfortunately, the room was not clean. The sheets had stains, the walls were dirty and the bathroom was not clean. The concierge was very kind and immediately upgraded us to a better room to make up for this inconvenience. The second room was cleaner. The swimming pool was closed and the area is not the best after dark. We encountered individuals with drug paraphernalia on our walk to get dinner and the McDonalds parking lot had loud visitors. If you go out during the day it’s a bit better but be aware of squatters in the vicinity and do no park your car in the back as lighting and security visibility is limited and can be easily broken into. This place is affordable, pet-friendly and overall convenient for a quick stay otherwise.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gagandeep, Calgary

Stayed 1 night in Jul 2024

6/10 Okay

Karan

Stayed 1 night in Sep 2024

10/10 Excellent

Riley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent!
Stayed 1 night in Oct 2024

2/10 Terrible

Ishak

Stayed 2 nights in Sep 2024

6/10 Okay

DIMPLE

Liked: Cleanliness
No breakfast
Stayed 1 night in Oct 2024