Kentallen Holidays

I’ve stayed here a lot, and over the years it’s been fading. While it’s clean and fine for a night, you start to notice things like not being able to deadbolt the door, a cracked glass (plastic), the TV channels glitching, and the carpets in the hallways looking old. It’s also notable that being a PointA member has not got me the cheapest deals either. The prices have gone way up, which is perhaps understandable in the recent climate, but for bare bones accommodation it’s reducing value for money. There are self check-in terminals now which is good but it might be handy to have a separate area for staff help because there’s no point in them if the staff do it for you. The area next to the hotel is grim which is unfortunate, but the hotel is handy for Buchanan Street, various music venues, lots of good restaurants and bars so if it’s a short stay, it’s fine. Breakfast is decent - not cooked but that’s probably a blessing and everything is fresh and nice.

The staff were excellent and very accommodating when we were curious about a room change. They were friendly, polite and happy to help. The grounds are beautiful and the castle is well cared for.

We were sick with a dreadful virus for our entire stay sadly but were immediately upgraded and looked after by the wonderful friendly staff. A special place beautifully run. Would not hesitate to recommend or return.

I stayed in the townhouse which is separate from the main hotel. This was a good thing as there were functions on both nights, so i didnt hear any noise. Room was fine and clean. Bed was 2 single beds pushed together with a mattress topper but could still feel the springs through it. Bathroom was small with a shower, but totally fine. Room was unbearably hot which meant i didnt sleep a wink the first night. Managed to open a tiny window by standing on the window sill. Other window was broken and wouldnt open. Propped the door open to try and let some air out. Later discovered it was so hot due to the radiator knob being loose, so it was on full blast. Phone wouldnt connect to reception so had to go and speak to them in the middle of the wedding function. Girl on the desk was perfectly lovely and arranged for a fan and said the heating would go off at 9.30 which it did. Room was so warm i still needed the fan all night. I didnt eat there but restaurant and bar looked nice. Handy for trains and right next to park on a quiet street. If booking i would check where your room is if they have functions on.

Nice pool and fitness classes