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Four Points by Sheraton Kigali

4.0 star property
Hotel in Kigali with bars/lounges and 24-hour front desk

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Four Points by Sheraton Kigali

Courtyard
Restaurant
Exterior
Junior Suite, 1 King Bed, View
Restaurant

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Pool
    Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
The price is €203
includes taxes & fees
12 Nov - 13 Nov
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite, 1 King Bed, View

Junior Suite, 1 King Bed, View

Junior Suite, 1 King Bed, View

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Blackout curtains
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, View

Room, 2 Double Beds, View

Room, 2 Double Beds, View

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Loft, 1 King Bed, City View

Loft, 1 King Bed, City View

Loft, 1 King Bed, City View

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, View

Room, 1 King Bed, View

Room, 1 King Bed, View

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, City View

Family Suite, 2 Bedrooms, City View

Family Suite, 2 Bedrooms, City View

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About the area

Map
KN3 AVENUE, NYARUGENGE DISTRICT, Kigali

What's nearby

  • Union Trade Center - 14 min walk
  • Nyamirambo Stadium - 5 min drive
  • Kigali Heights - 10 min drive
  • Kigali Convention Centre - 10 min drive
  • University of Kigali - 10 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 23 min drive

Restaurants

  • ‪UMUT Cafe&Restaurant - ‬17 min walk
  • ‪Executive Lounge - ‬1 min walk
  • ‪Makfast - ‬13 min walk
  • ‪DownTown - ‬9 min walk
  • ‪Fusion Restaurant - ‬17 min walk

About this property

Four Points by Sheraton Kigali

Upscale hotel
Take advantage of a terrace, a coffee shop/cafe and a garden at Four Points by Sheraton Kigali. The on-site restaurant, The Brew Bar, serves light fare. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and 2 bars.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), concierge services and a lift
  • Multilingual staff, a 24-hour front desk and a vegetable garden
  • Guest reviews say great things about the helpful staff
Room features
All 154 rooms feature comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with baths or showers and free toiletries
  • 55-inch LCD TVs with premium channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coco Fizz
  • FP Social
  • The Brew Bar

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 20 per person
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Four Points by Sheraton Kigali Hotel
Four Points by Sheraton Kigali KIGALI
Four Points by Sheraton Kigali Hotel KIGALI

Frequently asked questions

Does Four Points by Sheraton Kigali have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Four Points by Sheraton Kigali?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Kigali on 12 Nov 2024 start from €202.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Kigali pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Four Points by Sheraton Kigali?

Self-parking is free at this property.

What time is check-in at Four Points by Sheraton Kigali?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Four Points by Sheraton Kigali?

Checkout is at noon.

Where is Four Points by Sheraton Kigali located?

Situated in Kigali, this hotel is within 1 mile (2 km) of Union Trade Center and Ntarama Church. Club Rafiki and Ryi'nyamirambo Market are also within 3 miles (5 km).

Four Points by Sheraton Kigali Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 42 out of 62 reviews" "
Rating 8 - Good. 15 out of 62 reviews" "
Rating 6 - Okay. 4 out of 62 reviews" "
Rating 4 - Poor. 1 out of 62 reviews" "
Rating 2 - Terrible. 0 out of 62 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

SIMON WAI HON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are huge and in excellent condition, as I shared with one of the staff that it should be a 5-star property (and she agreed). Breakfast buffet spread was excellent too. Staff were all nice and friendly. The pool area could do a little sprucing up though. But overall, I would definitely stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location. Excellent staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and management (Teddy) went above and beyond to make our stay comfortable. A small issue was handled well and surpassed our expectation. We are grateful to all the friendly and welcoming staff at this property. Thank you!
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Jul 2024

10/10 Excellent

patience

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Kwame

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Kwame

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience
Stayed 1 night in Jul 2024

10/10 Excellent

Itziar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in with Jusua was very quick and friendly he took care to expedite process since we arrived in the middle of the night and we wanted to sleep. Breakfast had a great variety and was plentiful. Staff were really nice and service was efficient. Check out was a breeze. 15 min from the airport.
Stayed 1 night in Jun 2024

8/10 Good

Timothy

Stayed 1 night in Jun 2024

10/10 Excellent

Itziar

Stayed 1 night in Jun 2024

10/10 Excellent

andrew

Stayed 1 night in Jun 2024

10/10 Excellent

Wellesley

Stayed 2 nights in Jun 2024

8/10 Good

Duncan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very warm , breakfast was sumptous and the rooms were good .The location is very good as well .
Stayed 2 nights in May 2024

10/10 Excellent

Venkatesh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is lot of room to improve in Food quality and taste. Restaurants inhouse are just mediocre. I suggest they bring in some good chefs to add variety. As an Indian, I did not like any Indian inhouse cuisine. I had to order both meals from Khana Kazana
Stayed 3 nights in Apr 2024

8/10 Good

Bruce

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean and staff are super nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at Four Points. The incredible staff made my stay a 10/10. Queen, especially, went out of her way to ensure I had a wonderful experience. I can’t recommend the Four Points enough and look forward to staying there again when I return to Rwanda.
Stayed 3 nights in Mar 2024

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was spectacular!
Stayed 7 nights in Mar 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

ANTHONY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception with a smile!
The staff were so friendly and ready to help, the room super clean and food was good. Definitely i will be back.
Stayed 5 nights in Feb 2024

10/10 Excellent

Hasan

Travelled with family and small children, Business traveller
Liked: Amenities
Hotel amazing the staff will respectful , Sonia , issak etc . Chief Ayman well done bravo . Next visit will be in April . Thanks to all
Stayed 4 nights in Feb 2024

10/10 Excellent

severino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

10/10 Excellent

severino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente
Stayed 1 night in Feb 2024

6/10 Okay

Laura Davis

Liked: Cleanliness, amenities, property conditions & facilities
The taxi services are so expensive. The staff support the taxi services charging US prices.
Stayed 1 night in Feb 2024

10/10 Excellent

Dobbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay if you are in Kigali convenient to nearly everything.
Stayed 3 nights in Feb 2024

10/10 Excellent

Pascal

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great Value for Money, excellent service and facilities
Stayed 2 nights in Jan 2024