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M Apartments & Hotel

3.5 star property
Hotel in Kigali with 2 outdoor pools and free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for M Apartments & Hotel

2 outdoor pools
Minibar, free WiFi, bed sheets
2 outdoor pools
Exterior
Massages

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast included
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite

Minibar, free WiFi, bed sheets

Junior Suite

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Separate bedroom
Bathrobes
Rainfall showerhead
Hairdryer
Private bathroom
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Bathrobes
Rainfall showerhead
Hairdryer
Private bathroom
Minibar
  • Hill view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Bathrobes
Rainfall showerhead
Hairdryer
Private bathroom
  • Hill view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Single Room

Minibar, free WiFi, bed sheets

Deluxe Single Room

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Day bed
Bathrobes
Rainfall showerhead
Hairdryer
Private bathroom
  • Hill view
  • Sleeps 2
  • 1 King Bed

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7.8 out of 10, Good, (70)
The price is €109
includes taxes & fees
9 Dec - 10 Dec
ONOMO Hotel Kigali
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About the area

Map
KN1 1st avenue, Kigali, Kigali City

What's nearby

  • Kigali Heights - 8 min drive - 4.6 km
  • Kigali Convention Centre - 8 min drive - 4.7 km
  • University of Kigali - 8 min drive - 4.8 km
  • Nyamirambo Stadium - 9 min drive - 7.3 km
  • BK Arena - 12 min drive - 8.8 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 21 min drive

Restaurants

  • ‪Executive Lounge - ‬4 min drive
  • ‪Republika Lounge - ‬6 min drive
  • ‪DownTown - ‬3 min drive
  • ‪Motel Héllenique - ‬10 min walk
  • ‪Fusion Restaurant - ‬16 min walk

About this property

M Apartments & Hotel

Hotel near Kigali Convention Centre
At M Apartments & Hotel, you can look forward to a free breakfast buffet, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at The Restaurant, the on-site fine-dining restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour business centre.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool
  • Tour/ticket information, 8 meeting rooms and luggage storage
  • A 24-hour front desk, concierge services and a porter/bellboy
  • A gift shop and a lift
Room features
All 116 rooms include comforts such as furnished balconies and air conditioning, as well as thoughtful touches such as free WiFi and dressing gowns.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and free toiletries
  • 43-inch flat-screen TVs with cable channels

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • M Hotel Coffee Club
  • The Bar
  • The Restaurant

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Conference centre (2,000 square foot of space)

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Phone accessibility kit
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 12:30 AM
Late check-in subject to availability

Check-out

Check-out before 2:00 PM
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out fee: 50 per cent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Pool access available from 8:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

M Apartments & Hotel Hotel
M Apartments & Hotel Kigali
M Apartments & Hotel Hotel Kigali

Frequently asked questions

Does M Apartments & Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:30 AM to 10:00 PM.

Is M Apartments & Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at M Apartments & Hotel?

Check-in start time: 12:30 PM; check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at M Apartments & Hotel?

Checkout is at 2:00 PM. Late check-out is available for a 50% fee (subject to availability).

Where is M Apartments & Hotel located?

Situated in Kigali, this hotel is within 2 miles (3 km) of Union Trade Center, Kigali Business Centre and Ntarama Church. Kigali Heights and University of Kigali are also within 3 miles (5 km).

M Apartments & Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

SCARY EXPERIENCE
We arrived at the Hotel following a Booking Conformation available with the hotel . Unfortunately we were shocked to see that the Sales Manager of the Hotel was not ready to accomodate us inspite of us making the payment already. Further, he was not ready to CANCEL the booking OR HELP FOR A REFUND or Find a accomodation elsewhere OR Speak with the Hotel.com to resolve the case. The Manager said we had hacked into their system for booking and they even interogated us to the security by taking our Passport Pictures (Insisting that we are a threaten to the security of the hotel) and did not let us leave . Not to mention they did not even Apologize after the incident was clear that we did nothing but just made a reservation online just like anybody . Very scary experience after travelling to more that 20 countries . I will never suggest this hotel .Very unprofessional way of handling a online reservation .
Stayed 4 nights in Jun 2022

10/10 Excellent

ZerONE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2022