Kirtland Hills Hotels

"There was hair throughout our shower, not our hair. Not what I wanted to do to clean a shower when I got in late. I did it myself because their standard of clean was leaving hair, I’ll do it myself! "

"Had to ask several times for housekeeping. I stayes 10 nighta and had ask for towel, trash to be emptied, had to ask for coffee several times. Elevator broke down the day after i checked and was shutdown for a dag. Had to take the stairs to the 4th floor and i have a heart condition. One elevator broke for entire stay. Breakfast on the first saturday i was there ran out of plates and silverware by 8 am. Had to eat breakfast with plastic forks spoons and knives. We pay amd excellent ezperience. I travel an extra 30 minutes and passed by several hotels. 30 minutes from the ix center. I paid because i love drury but based on this experience i may not stay again. "

"Very clean and quiet. Staff members were great. Convenient location. "

"The room was large as we had a double queen corner unit. The rooms need updating for sure, but it served us well. It wasn't the cleanest as the floors and especially the windows were filthy. Our sone had a wedding and in the wedding area, the window sashes had bugs all over them. Weren't cleaned in years I suspect along with the exterior of the windows. The fitness room was great. Breakfast was standard, but good. Overall, I'd stay there again."

"very clean. very nice staff"

"All good except the mold/mildew in the shower"

"Quality and convenience close to Severance Hall."

"Every thing was great."

"Clean room"