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Acacia Premier Hotel

4.5 star property
Luxury hotel with 2 restaurants and full-service spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Acacia Premier Hotel

Exterior
Egyptian cotton sheets, premium bedding, in-room safe
Outdoor pool, open 8 AM to 6 PM, pool umbrellas, pool loungers
Lake view
Hiking

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Gym
  • Spa
  • Room service
The price is €187
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Lake View

Suite, Lake View

Suite, Lake View

Highlights

Furnished balcony
Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
  • 77 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Single Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, in-room safe

Standard Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Flat-screen TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Double Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
  • 241 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

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Check-in/check-out kiosk

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Parking available
8.4 out of 10, Very good, (48)
The price is €82
includes taxes & fees
2 Dec - 3 Dec
Imperial Hotel Express
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About the area

Map
Achieng' Oneko Rd, Kisumu

What's nearby

  • The West End Shopping Mall - 1 min walk - 0.1 km
  • Kisumu Impala Sanctuary - 10 min walk - 0.9 km
  • Dunga Bay - 18 min walk - 1.6 km
  • Hippo Point - 3 min drive - 3.1 km
  • Kisimu museum - 3 min drive - 2.8 km

Getting around

  • Kisumu (KIS) - 8 min drive

Restaurants

  • ‪Pool Bar @ Acacia Premier - ‬1 min walk
  • ‪Java House - ‬2 min walk
  • ‪Laughing Buddha - ‬13 min walk
  • ‪Mahfudh Ashur Restaurant - ‬18 min walk
  • ‪Java United Mall - ‬3 min drive

About this property

Acacia Premier Hotel

Luxury hotel by the lake
Consider a stay at Acacia Premier Hotel and take advantage of a free breakfast buffet, a poolside bar and a terrace. Treat yourself to a facial, a massage or a body treatment at Acacia Premier, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and barbecue. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-in and babysitting (surcharge)
  • A 24-hour front desk, multilingual staff and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All 93 individually decorated rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and dressing gowns.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Electric kettles, heating and daily housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Aqua Pool
  • Café Acacia

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (1,862 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 8 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per day.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 20.00 per vehicle (one way)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Pool access available from 8 AM to 6 PM
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Acacia Premier Hotel Kisumu
Acacia Premier Kisumu
Acacia Premier
Acacia Premier Hotel Hotel
Acacia Premier Hotel Kisumu
Acacia Premier Hotel Hotel Kisumu

Frequently asked questions

Does Acacia Premier Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8 AM to 6 PM.

How much does it cost to stay at Acacia Premier Hotel?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Acacia Premier Hotel on 27 Nov 2024 start from €187.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Acacia Premier Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Acacia Premier Hotel?

Self-parking is free at this property.

What time is check-in at Acacia Premier Hotel?

Check-in start time: noon; check-in end time: 8 PM.

What time is check-out at Acacia Premier Hotel?

Checkout is at 10 AM.

Does Acacia Premier Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20.00 per vehicle applies.

Where is Acacia Premier Hotel located?

Situated on a lake, this luxury hotel is within a 10-minute walk of The West End Shopping Mall and Kisumu Impala Sanctuary. Kisumu Clock Tower and Dunga Bay are also within 1 mile (2 km).

Acacia Premier Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 104 reviews" "
Rating 8 - Good. 35 out of 104 reviews" "
Rating 6 - Okay. 11 out of 104 reviews" "
Rating 4 - Poor. 3 out of 104 reviews" "
Rating 2 - Terrible. 1 out of 104 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sliding door to the room leads to a shared balcony with other rooms. Well the door was not secure, the locking mechanism was cheap and bent and could easily be opened by pushing it which puts valuables at risk for being stolen. That is my only complaint
Stayed 10 nights in Nov 2024

6/10 Okay

Danielle

Business traveller
Liked: Staff & service
The Acacia Hotel is overpriced and needs renovations. There was an issue with water in my bathroom and the internet was not stable. This made it difficult to work. Was also promised a view. The view of the lake was obstructed which needs to be better described. Management and staff were lovely, it is the ownership that needs to assess what they are offering and adjust the pricing.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Job

Stayed 1 night in Jul 2024

10/10 Excellent

Hiroshi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice lake view!
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel !
It was such an amazing experience as a matter of fact i plan to stay here each time I come to Kenya
Stayed 2 nights in May 2024

10/10 Excellent

Dorika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the Presidential suite which is huge. We loved the walkable location. Kisumu is a very clean city. The cleanest I have been to in Kenya and a role model for what Nairobi could be. The hotel is well located.. with great views of the Lake and close to the airport.
Stayed 2 nights in Apr 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Great only the bathroom no working exhauster it seems. Restaurant service was fantastic and the pool/outside dining area really beautiful.
Stayed 1 night in Feb 2024

8/10 Good

Jeremy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to stay in Kisumu. Love that it’s attached to the mall as well. Convenient and safe.
Stayed 2 nights in Feb 2024

10/10 Excellent

Eric, Hawkesbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have stayed at this hotel multiple times as we return to Kisumu to visit family and friends. We are never disappointed. It is a wonderful hotel with excellent staff. The poolside restaurant is particularly good. Highly recommend.
Stayed 2 nights in Dec 2023

10/10 Excellent

Rita

Travelled with family, Business traveller
Hospitality is top notch
Stayed 2 nights in Jan 2024

8/10 Good

Dorcas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acacia is to Kisumu what Golf is to Kakamega. Underwhelmed but grateful for the experience. Beautiful views from rooftop. Surprisingly good chocolate cake!
Stayed 2 nights in Dec 2023

10/10 Excellent

Dina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the Acacia Premier Hotel was fabulous. The hotel location was next to a food mart which was perfect as I needed particular items. The food choices for breakfast was plentiful. I was able to eat dinner after a late evening check in and the food was excellent! I will return to this hotel my next time in Kisumu.
Stayed 1 night in Dec 2023

6/10 Okay

Alphonz

Stayed 3 nights in Dec 2023

10/10 Excellent

Eric, Hawkesbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great service with friendly staff and excellent facilities. We stay at the Acacia every year while visiting family in Kisumu and are never disappointed. Highly recommended.
Stayed 2 nights in Dec 2023

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff.
Stayed 5 nights in Nov 2023

10/10 Excellent

Tina, Copenhagen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super service from the staff always prepared to assist with any issue
Stayed 2 nights in Oct 2023

8/10 Good

Ken

Stayed 1 night in Oct 2023

8/10 Good

ALEXANDER, IRVING

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel needs to invest in sound proofing. There is a mosque next door who start prayers early morning from 4:30am and are loud so i didn't get much sleep.
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Sudhir Amratlal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean hotel with friendly staff.
Stayed 2 nights in Jun 2023

10/10 Excellent

Joseph, Bronxville

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay. Hotel staff as always are excellent and welcoming. I wish there were more guests staying. However, that is the way things are in Kenya
Stayed 2 nights in Jun 2023

8/10 Good

Ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed my times before Covid and enjoyed this hotel … and my recent visit was equally satisfying
Stayed 1 night in May 2023

4/10 Poor

Italo

Stayed 12 nights in Apr 2023