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Mercure Koh Chang Hideaway

4.0 star property
Family-friendly hotel with 2 outdoor pools and full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Koh Chang Hideaway

2 outdoor pools, pool umbrellas, pool loungers
Terrace/patio
Karaoke room
Lobby sitting area
Karaoke room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Gym
    Gym
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
The price is €55
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 52 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Ocean View

Deluxe Room, 2 Single Beds, Ocean View

Deluxe Room, 2 Single Beds, Ocean View

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 52 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Bathrobes
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Pool Access

Deluxe Room, 2 Single Beds, Pool Access

Deluxe Room, 2 Single Beds, Pool Access

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Bathrobes
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 1 King Bed, Terrace (Plunge pool)

Villa, 1 King Bed, Terrace (Plunge pool)

Villa, 1 King Bed, Terrace (Plunge pool)

Highlights

Terrace
Separate sitting area
Individually furnished
Individually decorated
Private pool
Private hot tub
Air conditioning
Free cots/infant beds
  • 123 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

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AWA Koh Chang
Pool
Spa
Kids pool
Parking included
8.8 out of 10, Excellent, (686)
The price is €83
includes taxes & fees
8 Dec - 9 Dec
AWA Koh Chang
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About the area

Map
111/1 Moo 1 Tambol Koh Chang, Amphur Koh Chang, Ko Chang, Trat, 23170

What's nearby

  • Bailan Beach - 7 min walk - 0.6 km
  • Bang Bao Pier - 6 min drive - 2.8 km
  • Bangbao Beach - 7 min drive - 3.5 km
  • Lonely Beach - 8 min drive - 2.3 km
  • Kai Be Beach - 19 min drive - 5.7 km

Getting around

  • Trat (TDX) - 108 min drive

Restaurants

  • ‪Beach Bar - ‬2 min walk
  • ‪Dang seafood - ‬3 min drive
  • ‪Kohchang7 Reataurant & Guesthouse - ‬8 min walk
  • ‪Pool Bar - ‬2 min walk
  • ‪The Bay - ‬2 min walk

About this property

Mercure Koh Chang Hideaway

Upscale family-friendly hotel by the sea
You can look forward to a rooftop terrace, a garden and dry cleaning/laundry services at Mercure Koh Chang Hideaway. Treat yourself to a massage, a body scrub or a body treatment at the on-site spa. The on-site restaurant, The Bay, features ocean views and breakfast. Enjoy the gym, as well as activities such as kayaking. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • Smoke-free property, a front desk safe and a vegetable garden
Room features
All 141 individually furnished rooms have perks such as 24-hour room service and air conditioning, in addition to amenities such as free WiFi and safes.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 42-inch LCD TVs with satellite channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: THB 460 for adults and THB 230 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Bay

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 242 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa treatment rooms
  • Spa tub

Accessibility

  • No lift

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must transfer via airport shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1413.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: THB 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately THB 460 for adults and from THB 230 for children
  • Airport shuttle fee: THB 2500 per vehicle (one-way)
  • Rollaway bed fee: THB 1413.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Heating is not provided
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have any lifts
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Koh Chang Hideaway
Koh Chang Mercure
Koh Chang Mercure Hideaway
Mercure Hideaway
Mercure Hideaway Hotel
Mercure Hideaway Hotel Koh Chang
Mercure Hideaway Koh Chang
Mercure Koh Chang
Mercure Koh Chang Hideaway
Mercure Koh Chang Hideaway Resort
Mercure Koh Hideaway Resort
Mercure Koh Hideaway
Mercure Koh Chang Hideaway Hotel
Mercure Koh Chang Hideaway Ko Chang
Mercure Koh Chang Hideaway Hotel Ko Chang

Frequently asked questions

Does Mercure Koh Chang Hideaway have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Mercure Koh Chang Hideaway?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Koh Chang Hideaway on 26 Nov 2024 start from €55.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Koh Chang Hideaway pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Koh Chang Hideaway?

Self-parking is free at this property.

What time is check-in at Mercure Koh Chang Hideaway?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Koh Chang Hideaway?

Checkout is at noon.

Does Mercure Koh Chang Hideaway provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 2500 per vehicle applies.

Where is Mercure Koh Chang Hideaway located?

This family-friendly Ko Chang hotel is located by the sea, within a 5-minute walk of Bailan Bay and Mu Ko Chang National Park. Bailan Beach and Lonely Beach are also within 2 miles (3 km).

Mercure Koh Chang Hideaway Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 176 out of 448 reviews" "
Rating 8 - Good. 175 out of 448 reviews" "
Rating 6 - Okay. 64 out of 448 reviews" "
Rating 4 - Poor. 21 out of 448 reviews" "
Rating 2 - Terrible. 12 out of 448 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service
Good location, excellent if wanting to have a quiet break. Villa pool room nice and well maintained, could do with larger TV and better light controls. Clearly this property is still recovering from the COVID shut downs, does need better care of hedges, etc. which make the public areas behind the lobby look unkept. Limited dining choices at resort and outside, this is a property best visited if you have transport or rent a motorcycle.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kanthan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Stay on A Beautiful Beach
The Villa came with a private pool and jacuzzi. Big and spacious room, clean and cozy. Staff were very friendly, the cafe by the beach was great and since it was low season, the beach was peaceful, quiet and clean.
Stayed 4 nights in Jul 2023

8/10 Good

Catherine

Travelled with family
Liked: Staff & service, amenities
Pros- Travelling with young children I loved that I could sit in the shade near the beach cafe whilst they could play in the sand also in the shade. This was my absolute favourite thing. The pool near the beach was decent and a good temperature. The beach was protected and private and was good for digging and paddling. Breakfast buffet was very good and there was a good amount of seating and choices of food. Our room was a good size and light and airy. The hotel were very helpful when I had a problem with my car. Cons- the shower temperature was temperamental and often cold, our water went off once totally and the toilet broke on another occasion. This was sorted quickly by the resort. The pool with pool access rooms was very cloudy and green, it seemed to have improved by the end of the week but we didn’t use this. Overall I would definitely stay again, the staff at the resort were lovely and helpful, the beach and pool and setting were idyllic. My children loved it and didn’t want to leave!
Stayed 4 nights in Apr 2023

6/10 Okay

Mickey

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Beds and ac works well, the towels are frayed , the showers need a good cleaning, we had a 4 poster bed but the tv was in middle of a poster , the chairs at the pool and in the room are very uncomfortable, the grounds are not very well maintained, breakfast buffet is good but get there early they don’t replace anything,
Stayed 10 nights in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a visit
I was upgraded to a lovely pool villa. a great option for a family with one or two little ones. they can splash away in the small pool plus there's a jacuzzi to chill out in. The buffet breakfast had options for every palette. The property is definitely feeling the effects of a heavy rainy season, but that will not detract from your stay.
Stayed 3 nights in Oct 2021

6/10 Okay

Jason

Travelled with family
Disliked: Staff & service
Stayed 5 nights in Dec 2020

8/10 Good

Ruengsak

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2020

8/10 Good

Scott

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool access room and the 2 4 1 cocktails on the beach!
Stayed 2 nights in Feb 2020

6/10 Okay

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Overpriced
The hotel is fine. The food is fine. The services and amenities are fine. However, everything is overpriced. I am not upset with the hotel - it's fine, but it is overpriced. I would not stay here again. You can get more for less at other resorts. This resort is not competitive at all.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Actually, everything was good. Really friendly staff,. Nice room. Well kept and clean. The only problem was that the mattress was extremely hard. Very uncomfortable.
Stayed 6 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Nov 2019

2/10 Terrible

scott anthony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was in desperate need of face lift, old and tired, booked for 20 people 17 went, the welcome party was not good ask me to give them 7000baht for breakfast that i had already payed for in full. Totally unacceptable.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value pool villa
Pool villa is fantastic! Happy hour at the beach bar also great & lovely staff. A la carte menu in restaurant is pricey (as expected) but not particularly exciting and opted for the buffet dinner instead which was surprisingly brilliant
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not very customer friendly and front desk staff not very accommodating
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and good food.
อาหารเช้าดีมาก บุฟเฟต์มื้อเย็นราคาไม่แพงและคุ้มค่า ที่ตั้งของรร. ไม่สะดวกสำหรับคนไม่มีรถ ที่จอดรถเพียงพอ รอบๆรร. เงียบสงบ เหมาะกับการพักผ่อนจริงๆ
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The staff were first class the property does need a make over like painting etc
Stayed 10 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seclude, serenity, peaceful. The room is so cute and feel like home. The bathroom is spacious, very clean. The pool is amazing they have one beachfront pool and one olympic pool. The ben bag at the beach bar is very comfortable. Will definitely come back, strongly recommend for all.
Stayed 2 nights in Jun 2019

6/10 Okay

Kevin

Liked: Staff & service
Stayed 5 nights in Jun 2019

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in a remote quiet location
Excellent Hotel with super friendly and helpful staff. It is a bit in a remote location and you definitely need a motobike to be mobile. The beach isn't great so I recommend to drive to another one. Staff is exceptionally friendly and helpful. The price for drinks are a bit high (100 baht for a soda water and 150 baht for coffee).
Stayed 5 nights in May 2019

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Had a great stay , great service, great food at the beach , the room was worth it , could be a bit more clean but it was still good but it could be more clean specially the jacuzzi , pool was good , jacuzzi was also slow to fill. But I would say over all was very satisfied with everything.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic​ stay
Everything was perfect, excellent sea view from the room, great food, professional staffs, quality breakfast, value of happy hour. I really enjoy Ms.Okscana (Ukrainian staff), she was really nice to me, she got a big smile and spend taking time with me at anywhere we meet up. I will be coming back again for sure!
Stayed 2 nights in Apr 2019

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely pLace
Stayed 2 nights in Apr 2019