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Mercure Koh Chang Hideaway

4.0 star property
Family-friendly hotel with 2 outdoor pools and full-service spa

Choose dates to view prices

Photo gallery for Mercure Koh Chang Hideaway

2 outdoor pools, pool umbrellas, pool loungers
Karaoke room
Deluxe Room, 1 King Bed, Pool Access
Karaoke room
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • 24/7 front desk
  • On private beach
  • Spa
The current price is €40
includes taxes & fees
22 Jun - 23 Jun

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Premium bedding
  • 52 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Ocean View

Deluxe Room, 2 Single Beds, Ocean View

Deluxe Room, 2 Single Beds, Ocean View

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Premium bedding
  • 52 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Single Beds

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Separate bedroom
Bathrobes
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Pool Access

Deluxe Room, 2 Single Beds, Pool Access

Deluxe Room, 2 Single Beds, Pool Access

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Premium bedding
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, individually furnished, desk

Standard Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Separate bedroom
Bathrobes
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 1 King Bed, Terrace (Plunge pool)

Villa, 1 King Bed, Terrace (Plunge pool)

Villa, 1 King Bed, Terrace (Plunge pool)

Highlights

Terrace
Separate sitting area
Individually furnished
Individually decorated
Private pool
Private hot tub
Air conditioning
Free cots/infant beds
  • 123 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Single Beds

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | View from room

Superior Room, 2 Single Beds

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Premium bedding
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, in-room safe, individually furnished, desk

Superior Room, 1 King Bed

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Premium bedding
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Premium bedding
  • 50 sq m
  • Sleeps 4
  • 1 King Bed
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About the area

Map
111/1 Moo 1 Tambol Koh Chang, Amphur Koh Chang, Ko Chang, Trat, 23170

What's nearby

  • Bailan Beach - 7 min walk - 0.6 km
  • Lonely Beach - 4 min drive - 2.3 km
  • Bang Bao Pier - 8 min drive - 3.8 km
  • Kai Be Beach - 8 min drive - 5.0 km
  • Bangbao Beach - 10 min drive - 5.0 km

Getting around

  • Trat (TDX) - 108 min drive

Restaurants

  • ‪Beach Bar - ‬2 min walk
  • ‪Dang seafood - ‬3 min drive
  • ‪Kohchang7 Reataurant & Guesthouse - ‬8 min walk
  • ‪Pool Bar - ‬2 min walk
  • ‪The Bay - ‬2 min walk

About this property

Mercure Koh Chang Hideaway

Upscale family-friendly hotel by the sea
You can look forward to a rooftop terrace, a garden and dry cleaning/laundry services at Mercure Koh Chang Hideaway. Treat yourself to a body scrub, a massage or a facial at the on-site spa. The on-site restaurant, The Bay, features ocean views and breakfast. Enjoy the gym, as well as activities such as kayaking. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • Wedding services, a 24-hour front desk and smoke-free property
Room features
All 141 individually furnished rooms have perks such as air conditioning, in addition to amenities such as free WiFi and safes.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 42-inch LCD TVs with satellite channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English, Thai

Similar properties

2 outdoor pools, pool umbrellas, pool loungers

SYLVAN Koh Chang

  • Pool
  • Spa
  • Kids pool
  • Waterslide
9.0 out of 10, Wonderful, 769 reviews
The price is €64
includes taxes & fees
17 Jun - 18 Jun
SYLVAN Koh Chang

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: THB 460 for adults and THB 230 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Bay

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 242 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • No lift

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must transfer via airport shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1413.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: THB 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately THB 460 for adults and from THB 230 for children
  • Airport shuttle fee: THB 2500 per vehicle (one-way)
  • Rollaway bed fee: THB 1413.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Heating is not provided
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have any lifts
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Koh Chang Hideaway
Koh Chang Mercure
Koh Chang Mercure Hideaway
Mercure Hideaway
Mercure Hideaway Hotel
Mercure Hideaway Hotel Koh Chang
Mercure Hideaway Koh Chang
Mercure Koh Chang
Mercure Koh Chang Hideaway
Mercure Koh Chang Hideaway Resort
Mercure Koh Hideaway Resort
Mercure Koh Hideaway
Mercure Koh Chang Hideaway Hotel
Mercure Koh Chang Hideaway Ko Chang
Mercure Koh Chang Hideaway Hotel Ko Chang

Frequently asked questions

Does Mercure Koh Chang Hideaway have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Mercure Koh Chang Hideaway?

As of 16 Jun 2025, prices found for a 1-night stay for 2 adults at Mercure Koh Chang Hideaway on 22 Jun 2025 start from €39.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Koh Chang Hideaway pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Koh Chang Hideaway?

Self-parking is free at this property.

What time is check-in at Mercure Koh Chang Hideaway?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Koh Chang Hideaway?

Checkout is at noon.

Does Mercure Koh Chang Hideaway provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 2500 per vehicle applies.

Where is Mercure Koh Chang Hideaway located?

This family-friendly Ko Chang hotel is located by the sea, within a 5-minute walk of Bailan Bay and Mu Ko Chang National Park. Bailan Beach and Lonely Beach are also within 2 miles (3 km).

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Mercure Koh Chang Hideaway Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 186 out of 471 reviews
Rating 8 - Good. 183 out of 471 reviews
Rating 6 - Okay. 68 out of 471 reviews
Rating 4 - Poor. 22 out of 471 reviews
Rating 2 - Terrible. 12 out of 471 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10

good transportation coordination with the front desk and it was easy to book outside activities through the resort. the food was good and our room was very nice
Stayed 4 nights in Feb 2025

10/10

Very clean , nice rooms Lovley pool and. Each area with plenty of dining options Staff extremely helpful Nice spa onsite, a tad expensive though but overall a lovley hotel
Stayed 5 nights in Dec 2024

8/10

Great location for koh chang , very nice stay but $3 usd for bottled water that you can buy 1 min walk away for $ 0.25.
Stayed 3 nights in Feb 2025

10/10

The Villa came with a private pool and jacuzzi. Big and spacious room, clean and cozy. Staff were very friendly, the cafe by the beach was great and since it was low season, the beach was peaceful, quiet and clean.
Stayed 4 nights in Jul 2023

8/10

Good location, excellent if wanting to have a quiet break. Villa pool room nice and well maintained, could do with larger TV and better light controls. Clearly this property is still recovering from the COVID shut downs, does need better care of hedges, etc. which make the public areas behind the lobby look unkept. Limited dining choices at resort and outside, this is a property best visited if you have transport or rent a motorcycle.
Stayed 3 nights in Aug 2023

6/10

Beds and ac works well, the towels are frayed , the showers need a good cleaning, we had a 4 poster bed but the tv was in middle of a poster , the chairs at the pool and in the room are very uncomfortable, the grounds are not very well maintained, breakfast buffet is good but get there early they don’t replace anything,
Stayed 10 nights in Jan 2023

10/10

We found this resort was incredibly relaxing. Situated on a private bay. There was a short sandy beach with a rocky bottom. When tide was in water was about 4-5 ft. Perfect to float, swim or relax. Breakfast was great as we have found at most mercure resorts. No shortage of tables so no morning rush. Very good food alsi just on the road by the resort for variety. Pool was nice. Not alot of chairs as on the beach. But i was surprised we always had a lounger or bean chair. We had a ocean view room but because of trees planted view was obstructed but i preferred to have the shade instead of the view. It allowed a cool relaxing place to sit all day. Room had an elevated bed with a bench at the end. As a person going into their sixties with a knee problem i would have preferred a regular height bed with a couch at the end. The staff were awesome. They had massages at the poolside that we took everyday. Professional well trained and very reasonably priced. A great value. We did one hour oil massage for 450 baht every day. The resort was nicely kept and was so peaceful. We came from a busier beach tye week before and loved it but this was a special kind of relaxation. We dod not do alot everyday just ate a beautiful breakfast, swam, massage relaxed but the pool and completely chilled out. It was such a relaxing hotel. Perfect escape from the hustle bustle of reality when you want to ho to a beautiful beach and recharge. The island is pretty hilly so driving is
Stayed 7 nights in Jan 2025

8/10

It is obvious that the Hotel came into the years. A pitty because it has potential to shine again. Needed restauration or changes are not done in time or at all, staff is enough running arround but a bit headless, training for service needed. Is Not enough to have a Lot of Trainees there If Nobody Show them how to serve and clean correct and keep overview of their Job. I stayed in the Villa with private Pool. Since 10 years, aß i stayed first time, no changes, still the same old death tree in the pot 😂. I didnt had breakfast, Lunch or Dinner booked aß i enjoy more all the good Restaurants arround. Renting of motobike very conveniant at the entry of parking place and Hotel, with reasonable prices. Since i have been over new year, the Dinner Buffet was already included in the price of the stay. The beach was nice but after 25 Meter in the water full of rocks, sunbeds are old and used.
Stayed 7 nights in Dec 2023

8/10

Pros- Travelling with young children I loved that I could sit in the shade near the beach cafe whilst they could play in the sand also in the shade. This was my absolute favourite thing. The pool near the beach was decent and a good temperature. The beach was protected and private and was good for digging and paddling. Breakfast buffet was very good and there was a good amount of seating and choices of food. Our room was a good size and light and airy. The hotel were very helpful when I had a problem with my car. Cons- the shower temperature was temperamental and often cold, our water went off once totally and the toilet broke on another occasion. This was sorted quickly by the resort. The pool with pool access rooms was very cloudy and green, it seemed to have improved by the end of the week but we didn’t use this. Overall I would definitely stay again, the staff at the resort were lovely and helpful, the beach and pool and setting were idyllic. My children loved it and didn’t want to leave!
Stayed 4 nights in Apr 2023

10/10

Stayed 7 nights in Feb 2025

4/10

Har tidligere besøgt hotellet i 2016,17 og 18 Hotellet virker i dag slidt, ligger langt væk fra alting, mange børn, meget larm, beskidt pool, vi havde booket et værelse med adgang til pool og en pool vila, villaen måtte de gøre pool området ren igen da vi kom, da det var møg beskidt, stranden er fyldt med sten når du går i vandet vi valgte at flytte efter første dag
Stayed 3 nights in Feb 2025

10/10

Hieno paikka, kaukana hälystä ja melusta 5/5
Stayed 2 nights in Jan 2025

8/10

Stayed 5 nights in Dec 2024

6/10

Stayed 1 night in Jan 2025

6/10

Stayed 2 nights in Jan 2025

8/10

Fantastiskt hotell jag kommer gärna tillbaka. Det var väldigt barnvänligt. Vi gillade nyårsfirandet 😍👍
Stayed 5 nights in Dec 2024

8/10

Trevligt hotell med trevlig personal. Frukost var mycket bra, mycket att välja på.
Stayed 6 nights in Dec 2024

10/10

Zwar ein wenig in die Jahre gekommen aber immer noch sehr gut. Es sind etwas wenige liegen vorhanden wenn das Hotel voll ist aber im groben Ganzen bin ich das zweite Mal schon da. 👍
Stayed 3 nights in Jan 2025

8/10

Stayed 5 nights in Dec 2024

6/10

Hårda sängar, speciellt extra sängen till barnen. Inte rena rum o toaletter Städarna städade väldigt slarvigt varje dag. Dyr mat o dryck på hotellet. MEN finns mkt utbud på gatan utanför. Annars Fantastiska pooler, havsutsikt, rent strand.
Stayed 7 nights in Dec 2024

8/10

Stayed 6 nights in Dec 2024

10/10

Överlag var fantastiskt, vänliga personaler, lugnt & trivsamt & passa utmärkt för barnfamiljer. Det som var lite mindre bra var att massagen. Personen som gav mig massagen hade flera arbetsuppgifter, hon kunde inte fokusera på sitt jobb som massörska.
Stayed 4 nights in Dec 2024

8/10

Fint och lugnt. Svajigt wifi men det kompenserade med de fina simbassängerna och närheten till havet. Jag trivdes bra här!
Stayed 4 nights in Dec 2024

8/10

Jättefint rum och pool och strand, bra restauranger i närheten. Inte så bra frukost.
Stayed 4 nights in Dec 2024

6/10

Stayed 16 nights in Dec 2024