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Grand Mercure Yatsugatake Resort & Spa

4.0 star property
Boardwalk/promenade hotel with spa services and 24-hour front desk

Choose dates to view prices

Photo gallery for Grand Mercure Yatsugatake Resort & Spa

Spa
Sports facility
Sports facility
Combined shower/bathtub, free toiletries, hair dryer, slippers
Rooftop terrace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • All-inclusive
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Breakfast available
The current price is €87
includes taxes & fees
3 Mar - 4 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain view

Down duvets, in-room safe, desk, blackout curtains

Classic Room, Japanese style, 4 futon beds, Mountain view

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
Bidet
  • 36 sq m
  • Sleeps 8
  • 4 Single Futons

View all photos for Superior Room with 2 single beds and 2 extra beds

Down duvets, in-room safe, desk, blackout curtains

Superior Room with 2 single beds and 2 extra beds

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
Bidet
  • 36 sq m
  • Sleeps 8
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Standard Room with 2 single beds and 1 sofa bed

Down duvets, in-room safe, desk, blackout curtains

Standard Room with 2 single beds and 1 sofa bed

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
Bidet
  • 36 sq m
  • Sleeps 6
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds, Mountain View

Down duvets, in-room safe, desk, blackout curtains

Superior Suite, Multiple Beds, Mountain View

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 12
  • 4 Single Beds

View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 2 futon beds, Mountain view

Classic Room, Japanese-Western style, 2 singlebeds and 2 futon beds, Mountain view

Classic Room, Japanese-Western style, 2 singlebeds and 2 futon beds, Mountain view

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
Bidet
  • 36 sq m
  • Sleeps 8
  • 2 Single Beds and 2 Single Futons

View all photos for Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

Down duvets, in-room safe, desk, blackout curtains

Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Down duvet
Blackout curtains
Private bathroom
Bidet
  • 36 sq m
  • Sleeps 8
  • 2 Single Beds and 2 Double Sofa Beds

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The price is €147
includes taxes & fees
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About the area

Map
8240-1039 Nishiide, Oizumi-cho, Hokuto, 409-1501

What's nearby

  • Kiyosato Highland Park - 5 min drive
  • Nakamura Keith Haring Collection - 15 min drive
  • Yatsugatake Resort Outlet Mall - 16 min drive
  • Suntory Hakushu Distillery - 18 min drive
  • Heidi's Village - 21 min drive

Getting around

  • Kai-Ōizumi Station - 17 min walk

Restaurants

  • ‪Coucou CAFE - ‬5 min walk
  • ‪くのパン - ‬18 min walk
  • ‪Prosciutteria Morimoto - ‬3 min drive
  • ‪Complet-Do - ‬14 min walk
  • ‪魚ZENZOW - ‬2 min drive

About this property

Grand Mercure Yatsugatake Resort & Spa

Upscale family-friendly hotel near Doryu Waterfall
Located close to Kiyosato Highland Park and Seisen Footbath, Grand Mercure Yatsugatake Resort & Spa provides an indoor mineral hot spring (onsen), a garden and a playground. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and a library.
You'll also find perks such as:
  • Free self-parking
  • Buffet breakfast (surcharge), free train station pick-up and hot springs on-site
  • An outdoor tennis court, an electric car charging station and a front desk safe
Room features
All 250 rooms offer comforts such as air conditioning and separate sitting areas, as well as perks such as free WiFi and safes.
More amenities include:
  • Bidets, shower/bath combinations and free toiletries
  • 32-inch LCD TVs with cable channels
  • Separate sitting areas, fridges and daily housekeeping

All-inclusive details

All-inclusive room rates at Grand Mercure Yatsugatake Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 8:30 AM to 5:30 PM
  • Train station shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,800 for adults and JPY 3,800 for children
  • A restaurant

Restaurants on site

  • Le SENSORIEL

Things to do

  • Arcade/game room
  • Free children's club
  • Hot springs
  • Library
  • Outdoor tennis court
  • Playground
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's toys
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • On the boardwalk/promenade

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Club card: JPY 0 per person, per night.
  • Child's club card: JPY 0 per night, (up to 5 years old).
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
  • Destination fee: JPY150 per person, per night. This fee does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3800 for adults and from JPY 3800 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Yatsugatake Royal Hotel Hokuto
Yatsugatake Royal Hotel
Yatsugatake Royal Hokuto
Yatsugatake Royal
Yatsugatake Royal Hotel Japan/Hokuto
Royal Hotel YATSUGATAKE Hokuto
Royal YATSUGATAKE Hokuto
Royal YATSUGATAKE
Royal Hotel YATSUGATAKE
Mercure Yatsugatake & Hokuto
Grand Mercure Yatsugatake Resort Spa
Grand Mercure Yatsugatake Resort & Spa Hotel
Grand Mercure Yatsugatake Resort & Spa Hokuto
Grand Mercure Yatsugatake Resort & Spa Hotel Hokuto

Frequently asked questions

Is Grand Mercure Yatsugatake Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Grand Mercure Yatsugatake Resort & Spa?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Yatsugatake Resort & Spa on 3 Mar 2025 start from €85.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Mercure Yatsugatake Resort & Spa?

Self-parking is free at this property.

What time is check-in at Grand Mercure Yatsugatake Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Grand Mercure Yatsugatake Resort & Spa?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Grand Mercure Yatsugatake Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Mercure Yatsugatake Resort & Spa located?

This family-friendly Hokuto hotel is located on the boardwalk, 2.8 mi (4.5 km) from Doryu Waterfall, and within 6 mi (10 km) of Kiyosato Highland Park and Seisen Footbath. Hirayama Ikuo Silk Road Museum and Nakamura Keith Haring Collection are also within 9 mi (15 km). Kai-Ōizumi Station is 17 minutes by foot.

Grand Mercure Yatsugatake Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 103 out of 244 reviews
Rating 8 - Good. 90 out of 244 reviews
Rating 6 - Okay. 32 out of 244 reviews
Rating 4 - Poor. 15 out of 244 reviews
Rating 2 - Terrible. 4 out of 244 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great with 3 people
Stayed 1 night in Jun 2024

10/10 Excellent

MING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great performance for the price
Excellent breakfast with so many choices. Nice onsen; maybe a little bit low temperature for me, but I am guessing many non-Japanese will like that.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
We enjoyed our night stay for relaxation and onsen. My kids (under 6) enjoyed the lobby room play area and the staff were courteous. The izayaka restaurant was a nice treat. Good food for a great price. We’ll be back :)
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice environment
The hotel is nice and with nice view. The staff in their Japanese restaurant are so caring and considerate. I like this hotel and may book here again is I visit the surrounding area again.
Stayed 4 nights in Jan 2020

8/10 Good

Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We a nice and pleasant stay. Thank you.
Stayed 1 night in Dec 2019

10/10 Excellent

Janet, New Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a large resort area for Japanese families. Beautiful and large onsen with nice outside rock area. We were the only Caucasian’s.
Stayed 1 night in Jul 2018

8/10 Good

Monskies, Sydney

Liked: Cleanliness, staff & service
A very kids-friendly hotel
The traditional Japanese room is great for families with small children. The onsen and play areas are just what tired parents need. Very happy with our stay.
Stayed 1 night in Apr 2018

8/10 Good

Shaun

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good and bad.
As rated, clean and great service. However very old hotel, and beds are very hard. Bathrooms very small, and overall dated hotel. Caters to large tour buses. Overpriced buffet, amazing local restaurants, best I've had in years. Just need to walk 10-15 mins. Onsen was great but no tattoos!! FYI. My Fuji is amazing if you can see it, and the observatory is good as well. Try picnic bus to rock restaurant, and sunshine meadows. Be sure to catch the early bus, very limited hours.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no frills get away
it was pleasant although a little out of the way, surprised to see quite a number of tourist groups staying over. Breakfast and dinner was decent, it could be better. the room was large compared to most hotels.
Stayed 1 night in Jun 2017

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Yuki

Travelled with family and small children
Liked: Amenities
子供がずっと遊んでて、とても楽しかったようで満足！料理の品数が多くて満足！
Stayed 1 night in Feb 2025

4/10 Poor

AI

Disliked: Staff & service, property conditions & facilities
宿泊客に対してサービスが追いついていない。インクルーシブというが、飲み物は限られた時間にしか飲めないため、人が殺到。補充がない。
Stayed 1 night in Feb 2025

4/10 Poor

Shoko

Disliked: Staff & service, property conditions & facilities
とにかくどのエリア混雑していて並びます。 チェックインもウェルカムドリンクもフリードリンクのバーもロビーの椅子も食事会場のレストランも… 遊ぶスペースがあったのはもちろん楽しめたのですが、このようなホテルは初めてだったので、なぜこんなにどこも混雑しているのかと不思議でした。
Stayed 1 night in Feb 2025

10/10 Excellent

RYOTO

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
子供の遊び場が多く、大満足でした！ また行きたいです。 ご飯もとても美味しかった！
Stayed 1 night in Jan 2025

8/10 Good

Yasuhiro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
子供の遊び場、温泉、ビュッフェの食事そしてラウンジといった、ホテルの滞在を楽しめました。施設も新しく、とても気持ちよく滞在できました。 残念な点は、チェックインが混みすぎです。食事の時間などは、混雑時はスマホで予約なのに、チェックインが対面で、しかも1時間近く並ぶ状態なので改善が必要と考えます。スマホでチェックインなど考えて欲しいです。 ラウンジは、開始時間が長蛇の列となりますが、一巡すると列はなくなるので、ゆっくり行くことをお勧めします。 総じて、小さい子供のいる家族に良いホテルだと思いました。
Stayed 1 night in Jan 2025

6/10 Okay

Shingo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Tomita

Travelled with family and small children
Liked: Cleanliness, staff & service
部屋の換気があまり効いていなかったが、すぐに対応して頂き、部屋に空気清浄機を持ってきてくれました。 その後は快適に過ごせました。 朝食は、混雑時はQRコードから予約してください。とのアナウンスだったので、レストラン前が空いていたから予約しなかったら、かなり待つことに。 混雑時だけでなく、必須だとアナウンスして欲しかった。 地下一階の子供達が遊べるスペースは、かなり重宝しました。
Stayed 1 night in Jan 2025

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても混雑していましたが、とても広く子どもたちの遊び場も充実していて、ストレスなく余計な気を使わなずにくつろげました。
Stayed 1 night in Jan 2025

2/10 Terrible

Kiyonari

Stayed 1 night in Dec 2024

8/10 Good

ayn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024