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Neptune Luxury Resort

5.0 star property
Luxury hotel on the beach, with 4 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Neptune Luxury Resort

Garden
Indoor pool, 4 outdoor pools, pool umbrellas, pool loungers
On the beach, sun-loungers, beach umbrellas, beach towels
Terrace/patio
Exterior
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Hot tub
  • Room service
  • Gym

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Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room

In-room safe, desk, blackout curtains, soundproofing

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Apartment, 2 Bedrooms, Beachfront

Executive Apartment, 2 Bedrooms, Beachfront

Executive Apartment, 2 Bedrooms, Beachfront

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
TV
  • 65 sq m
  • Sleeps 5
  • 2 Single Beds, 1 Single Sofa Bed and 1 Double Bed

View all photos for Suite

Suite

Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room Private Pool

Superior Twin Room Private Pool

Superior Twin Room Private Pool

Highlights

Soundproofed
Private pool
Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive Apartment

Executive Apartment

Executive Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
TV
  • 65 sq m
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
TV
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Twin Room Sea View

Standard Twin Room Sea View

Standard Twin Room Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room sea view

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room sea view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Private bathroom
Bathrobes
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Shower/bath combination
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room (Deluxe)

Family Room (Deluxe)

Family Room (Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Sofa bed - single
Blackout curtains
Rainfall showerhead
  • 56 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Single Room

In-room safe, desk, blackout curtains, soundproofing

Standard Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
  • Sleeps 1
  • 2 Single Beds

View all photos for Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2015
Separate bedroom
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Presidential Suite, Sea View (Meltemi)

Presidential Suite, Sea View (Meltemi)

Presidential Suite, Sea View (Meltemi)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 170 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Apartment, Beachfront

Superior Apartment, Beachfront

Superior Apartment, Beachfront

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
TV
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Pillow menu
  • 65 sq m
  • Sleeps 5
  • 1 Queen Bed, 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Luxury Suite, 2 Bedrooms

Luxury Suite, 2 Bedrooms

Luxury Suite, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 95 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Superior Family room

In-room safe, desk, blackout curtains, soundproofing

Superior Family room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
2 bedrooms
Blackout curtains
  • 46 sq m
  • Sleeps 5
  • 4 Single Beds

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About the area

Map
Mastichari, Kos, 853 02

What's nearby

  • Neptune Hotel Strand - 5 min walk
  • Lido Waterpark - 3 min drive
  • Mastichari Beach - 8 min drive
  • Marmari Beach - 9 min drive
  • Tigaki Beach - 16 min drive

Getting around

  • Kos (KGS-Kos Island Intl.) - 15 min drive

Restaurants

  • ‪Neptune Hotels Restaurant - ‬2 min walk
  • ‪Restaurant Marmari Beach - ‬8 min drive
  • ‪Ambrosia Restaurant - ‬9 min drive
  • ‪Tam Tam Beach Bar - ‬5 min drive
  • ‪Lido Waterpark - ‬5 min drive

About this property

Neptune Luxury Resort

Luxury eco-certified hotel connected to the convention centre
Take advantage of a free breakfast buffet, free water park access and 2 beach bars at Neptune Luxury Resort. This hotel is a great place to bask in the sun with a beachfront location, sunloungers and rowing. Treat yourself to a detox wrap, a massage or reflexology at Neptune Spa, the on-site spa. The on-site Asian cuisine theme restaurant, Umami Asian Restaurant, features ocean views and dinner. The gym offers yoga classes and fitness classes; other things to do include beach volleyball, basketball and snorkelling. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 poolside bars and a terrace.
Additional perks include:
  • 4 outdoor pools and an indoor pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Bike hire, 4 outdoor tennis courts and access to a nearby indoor pool
  • Express check-out, express check-in and babysitting (surcharge)
  • Guest reviews give top marks for the helpful staff
Room features
All 569 rooms boast comforts such as air conditioning and dressing gowns, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Free toiletries and hairdryers
  • TVs with cable channels
  • Wardrobes/cupboards, fridges and childcare services

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • 2 beach bars
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Main Restaurant
  • MEATing Grill House
  • Osteria
  • Taverna
  • Umami Asian Restaurant

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (19,106 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 37 buildings
  • Banquet hall
  • Built in 1991
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: EUR 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Property Registration Number 1471Κ015A0416400

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Neptune Convention Centre
Neptune Convention Centre Kos
Neptune Hotels Resort
Neptune Hotels Resort Convention
Neptune Hotels Resort Convention Centre
Neptune Hotels Resort Convention Centre Kos
Neptune Hotels Convention Centre Kos
Neptune Hotels Convention Centre
Neptune Luxury Resort Kos
Neptune Luxury Resort Hotel
Neptune Luxury Resort Hotel Kos
Neptune Hotels Resort Convention Centre Spa

Frequently asked questions

Does Neptune Luxury Resort have a pool?

Yes, this property has an indoor pool, 4 outdoor pools and a children's pool.

Is Neptune Luxury Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Neptune Luxury Resort?

Self-parking is free at this property.

What time is check-in at Neptune Luxury Resort?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM.

What time is check-out at Neptune Luxury Resort?

Checkout is at noon. Late checkout is available for EUR 50.00 (subject to availability).

Where is Neptune Luxury Resort located?

Located in Kos, this beachfront hotel is connected to the convention centre and within 1 mi (2 km) of Neptune Hotel Strand and Lido Waterpark. Mastichari Beach and Marmari Beach are also within 6 miles (10 km).

Neptune Luxury Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 294 out of 381 reviews" "
Rating 8 - Good. 72 out of 381 reviews" "
Rating 6 - Okay. 8 out of 381 reviews" "
Rating 4 - Poor. 6 out of 381 reviews" "
Rating 2 - Terrible. 1 out of 381 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Theodoros, Maple

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service staff friendly and accommodating I am not sure what I was suppose to receive as a VIP member but the resort is overall very good but it needs some upgrades.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, lots to do, really nice on site restaurants, meat ting had the best burger i have ever had, osteria had a really nice vibe, food and staff were exceptional. Really nice swimming pools, the private beach was really nice with free rings and floats to use, even though a large resort was peaceful and nice loved our stay thank you.
Stayed 4 nights in Sep 2024

10/10 Excellent

Timothy Adam

Travelled with partner
Liked: Cleanliness
Excellent facilities and staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A resort hotel so not much around it. However we had already had a few days near Kos town for sightseeing so a few days here relaxing was great. A big complex with plenty of space and lots of areas for sunbathing including a beach. Plenty of sunbeds. We did half board and the food was good. Plenty of restaurants on site if you prefer to pay each night. Rooms appear brand new with quality furnishings and decor and clarins toiletries.
Stayed 3 nights in Sep 2024

10/10 Excellent

Meltem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can highly recommend the accommodation. It was very clean and the food was very good and the staff were very friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

Engin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
2 out of 5 star review
Hotel is not as good as it looks on pictures, it is suitable for OAP’s not young couples as most of the hotel activities are based for old people. The food in breakfast is average and the night entertainment is awful and needs a lot of work on making it better and fun for tourists. The hotel in general is a 2/5 for me because it has a lot of things which can improve
Stayed 4 nights in Sep 2024

6/10 Okay

Gaynor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights whilst travelling around Kos , beautiful hotel, definitely worthy of 5 stars, immaculate grounds, pools and bar areas . Staff mostly very lovely, rather rude reception staff however , largely due to the MAJOR ISSUE we had with our room . We booked a superior sea view room which was incredible inside ,beautifull appointed , wonderful bathroom, HOWEVER, the hotels website states this room type are located in the bungalows, we were given a room in a block ,top floor , 3 storeys high ,with no lift , and FIVE flights of stairs up and were told " yes , this is a bungalow room !!!!!!" They were totally unwilling to move us unless we paid for an upgraded room , we had already paid £100 for that upgrade. No way was it suitable for anyone with a mobility issue but the staff and also the manager were not interested in the upset it caused us , i showed them the text on their own website stating in bungalows, they insisted the block was a bungalow ,total nonsence and exsapersting. Now for the view it was a pool view room , with a side sea view in the distance . Having travelled extensively around greece i would say their customer service/ care is nowhere near that of Ikos, Mitsis or Grecotels , we felt as a 95 % german clientel base they were very unintested in us as British guests. Overall ,a beautiful 5 star hotel which left us unhappy and disasastified , total waste of our money .I would say choose your room very carefully , as false info on their own site !!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, always available, the property clean and in good shape but definitely the facilities were absolutely amazing! I especially enjoyed the olympic pool. It was great to do laps in the morning and then lounge around in the generous loungers and gazebos in the afternoon. Ordering food and drinks using the QR codes was really easy and convenient, and service was prompt. There was plenty to do all throughout the day and in the evening. A fantastic selection of a la carte restaurants made each meal a real treat and overall it felt like still really good value for money.
Stayed 7 nights in Aug 2024

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
large resort with lots of facilities. Room was clean and large. Staff at reception were lovely however staff at breakfast were quite rude.
Stayed 1 night in Jul 2024

10/10 Excellent

Paulo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, the hotel facilities are all well maintained, service is very good in general and all restaurants are very good and reasonably priced
Stayed 10 nights in Aug 2024

10/10 Excellent

Daljit Singh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very good stay, excellent location and something for all ages. We stayed at the executive suite, which was brilliant in every way! We wanted to extend our stay but the hotel was fully booked! No riff raff, in terms of the people who stay there. All family orientated. Very clean throughout and the venue is very well thought out, a mini little Greek village! Sun sets, Mountain View and so much more, we will definitely be back. If I was to be extremely picky, the evening buffet was a little similar, but on certain days when changes were made, the food was awesome! 10/10!! Thank you to Neptune and all its staff!
Stayed 8 nights in Aug 2024

10/10 Excellent

Rossi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Alexa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful family holiday at Neptune. Cannot fault the service and the grounds and amenities are beautifully kept. Our kids (7&11)particularly enjoyed the daily football matches, evening open air cinema and evening entertainment. We also enjoyed the water sports on offer as well as doing absolutely nothing lounging by the pool with the beautiful sea view! Would highly recommend for a relaxed family holiday and look forward to returning in the future.
Stayed 12 nights in Aug 2024

10/10 Excellent

konstantinos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended.
Stayed 1 night in Aug 2024

10/10 Excellent

Eleni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Amazing stay and very relaxing holidays! The facilities were more than anyone could wish for, excellent room condition and service, tennis courts, creative time for the kids and activities for all ages. Would recommend to anyone for a relaxing family holidays!
Stayed 7 nights in Jul 2024

10/10 Excellent

nahla

Excellent
Stayed 4 nights in Jul 2024

10/10 Excellent

najlaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 6 nights in Jul 2024

10/10 Excellent

Marios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

David

Stayed 1 night in Jul 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Kos getaway
It was an absolutely stunning resort with lots of things to do, beautiful pools, gardens, activities, and wonderful food! We had a magical time for 2 days and wish we could have stayed longer.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gad

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel, everything taken care of, staff were really nice and helpful, room was amazing, pools were clean, plenty to do and see, beach is great. So nice!
Stayed 7 nights in Jun 2024

4/10 Poor

Rodrigo

Stayed 7 nights in Jun 2024

10/10 Excellent

Sivasudhan, Ilford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly staff.
Stayed 7 nights in Sep 2023